Hevo Data
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | partial | 0 / 8 |
| Purposes | 7 / 7 | |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | 6 / 6 | |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 75 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Hevo Data's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/hevo-data"><img src="https://thirdpartyindex.com/badge/hevo-data.svg" alt="Hevo Data transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/hevo-data)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| security.txt | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| AWS | IT infrastructure | ||
| Coralogix | Infra Monitoring Providers | ||
| GCP | IT infrastructure | ||
| Microsoft Clarity | Analytics | ||
| Sentry | Analytics | ||
| Zendesk | Customer Service |
Listed as a subprocessor by (2)
Purposes as each company states them.
Service status
- 5 incidents in 90 days
- 2 major or critical
- 3 h 13 min typical time to resolve
- 22 h 43 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Edge Pipeline Ingestion Delay- Due to AWS Outage | major | 31 min | |
| Degraded performance in US cluster | minor | 10 h 24 min | |
| Google Ads Pipeline Failures Affecting Ad Group and Campaign Objects | major | 22 h 43 min | |
| Meta Ads API Degraded Performance | none | 16 min | |
| UI Services Down due to AWS outage | minor | 3 h 13 min | |
| Connection Failures for Redshift > Sources/Destinations configured with SSH tunnel | major | 16 h 7 min | |
| Facebook Ads Source Connectors Failure | major | 1 h 37 min | |
| Event Processing Delays of Up to 30 Minutes. | none | 1 min |
As Hevo Data's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.