Twingate
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, Inc. | Provides infrastructure for hosted connectors | United States | |
| Anthropic PBC | Artificial intelligence services | United States | |
| Ben Cameron | Supplemental technical support | Canada | |
| ClemTech Pte Ltd | Engineering services | Singapore | |
| Dell Technologies Inc. (APEX Backup) | Backup solution provider | United States | |
| DigitalOcean, LLC | Provides infrastructure for part of the Twingate global relay network | United States | |
| Elasticsearch, Inc. | Database hosting and management | United States | |
| FrontApp, Inc. | Customer communications system | United States | |
| Functional Software, Inc. | (United States)Application crash and error reporting | Sentry | |
| Gong.io, Inc. | Revenue intelligence platform | United States | |
| Google LLC | Provides infrastructure on which Twingate production systems, databases, and customer data are hosted. Provides corporate email, office apps, and file storage services. Google Cloud Platform also provides infrastructure on which the Twingate global relay network operates. No data or network-identifiable information is stored in relays, and Twingate has no visibility into traffic routed via relays as all such traffic is end-to-end encrypted and no data-carrying connections are terminated at relays. Relays exist in various locations around the world. | United States | |
| Hevo Data, Inc. | Data extraction and transformation system | United States | |
| Intercom, Inc. | Customer communications system | United States | |
| Joena Foronda | Revenue operations services | The Philippines | |
| Linear Orbit, Inc. | Customer support issue management | United States | |
| Microsoft Corporation | Customer communications system (Microsoft Teams) and office apps | United States | |
| Mouseflow, Inc. | Product user interface analytics | United States | |
| MWDN Ltd. | Engineering services | United Kingdom | |
| NextDNS, Inc. | DNS-related security services | United States | |
| Nitish Arora | Revenue operations services | India | |
| Oyster HR, Inc. | Supplemental technical support, engineering and consulting services | United States | |
| Proofpoint, Inc. | Email security services | United States | |
| Pylon Labs, Inc. | Customer communications system | United States | |
| Regina Cruz | Revenue operations services | The Philippines | |
| Riya Pal | Revenue operations services | India | |
| Slack Technologies, LLC | Customer communications system | United States | |
| Team Beam Technologies B.V. | Engineering services | The Netherlands | |
| Twilio Inc. (Sendgrid) | Email service provider | United States | |
| Vitally, Inc. | Customer collaboration system | United States | |
| WorkRamp, Inc. | Customer learning management platform | United States | |
| Zendesk, Inc. | Customer communications system | United States | |
| Zoom Video Communications, Inc. | Customer communications system | United States |
Listed as a subprocessor by (2)
Purposes as each company states them.
Service status
1 incident in the last 90 days (0 major or critical, 1 minor, 0 with no stated impact) · typically resolved in 2 h 20 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Linux Package Downloads Down | minor | 2 h 20 min evidence | |
| Twingate Service Incident | critical | 8 h 2 min evidence | |
| Relays443 Down | major | 2 h 10 min evidence |
As Twingate's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.