HeyGen

heygen.com

9 tracked vendors name HeyGen as a subprocessor, including Showpad, Clueso and ANFA MERIDIAN. We have not found a subprocessor list published by HeyGen. We monitor 6 of its documents, which we last checked on Nov 11, 2026.

Subprocessors

None extracted.

Web TechnologiesCSV of HeyGen's web technologies · Atom feed of HeyGen's web technologies

HeyGen's homepage made 158 requests to 32 domains, and 18 services controlled by another company.

Analytics (7): TikTok, LinkedIn, Meta, Cloudflare, TikTok; usually detected as Analytics: AppsFlyer, G2.comAdvertising (4): Reddit, Inc., X Corp., OpenAI, PodscribeMarketing automation (2): Apollo; reviewed: lemlistTag managers (1): Google CloudOther (4): Affiliate programs: Rewardful; usually detected as CMS: Sanity; Email: LiveIntent; SEO: Ahrefs

18 third parties by category: Analytics 7Advertising 4Marketing automation 2Tag managers 1Other 4

Third parties 18 · 86 requests
Sanity sanity.io 12% of the page's requests 19
Google Cloud Google Sign-in Google Tag Manager 9% of the page's requests 14
Reddit, Inc. Reddit Ads 6% of the page's requests 9
TikTok TikTok Pixel 4% of the page's requests 7
X Corp. Twitter Ads 3% of the page's requests 5
AppsFlyer appsflyersdk.com, onelink.me 3% of the page's requests 4
LiveIntent LiveIntent 3% of the page's requests 4
Apollo Apollo.io 2% of the page's requests 3
G2.com g2.com 2% of the page's requests 3
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Meta Facebook Pixel 2.9.439 2% of the page's requests 3
OpenAI ChatGPT Ads Measurement Pixel 2% of the page's requests 3
Podscribe Podscribe 2% of the page's requests 3
lemlist lemlist.com 1% of the page's requests 2
Ahrefs Ahrefs <1% of the page's requests 1
Cloudflare Cloudflare Browser Insights <1% of the page's requests 1
Rewardful Rewardful <1% of the page's requests 1
TikTok TikTok Pixel <1% of the page's requests 1
First party 1 · 72 requests
HeyGen Appsflyer Cloudflare Google Analytics HSTS HTTP/3 Next.js 16.3.2 Next.js App Router Open Graph Priority Hints React Sanity Sanity.io Turbopack Vercel Webpack core-js 3.32.2 46% of the page's requests 72

13 tracked companies loaded by the homepage are not in HeyGen's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (9)CSV of the companies listing HeyGen · Atom feed of the companies listing HeyGen

9 companies
  • ANFA MERIDIAN anfameridian.com
  • Anrie anrie.ai AI avatar/video generation used by the Anrie agent (avatar, video, and translate skills) via the agent egress proxy.
  • Clueso clueso.io Avatar generation
  • Hoxhunt hoxhunt.com Where applicable, provider of optional Services content, such as deepfake simulation content
  • Kudosity kudosity.com AI video generation
  • Letter AI letter.ai Video AI Processing; No customer data is used to train models
  • Poppulo poppulo.com Lip-Synch (optional and applicable to Sociabble products)
  • Showpad showpad.com AI video
  • Udemy udemy.com Interactive avatar service provider

Service statusCSV of HeyGen's status page incidents · Atom feed of HeyGen's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: 1 incident (1 minor)Aug 18: no incident reportedAug 19: no incident reportedAug 20: 1 incident (1 no impact stated)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: 1 incident (1 major)Sep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 1 incident (1 major)Sep 17: no incident reportedSep 18: 1 incident (1 minor)Sep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: 1 incident (1 no impact stated)Oct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: 1 incident (1 no impact stated)Oct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 7 incidents in 90 days
  • 2 major or critical
  • 1 h 5 min typical time to resolve
  • 3 h 38 min longest major
BeganIncidentImpactLasted
incident fixed and monitoringno impact stated28 h 19 min
Video Agent Outageno impact stated42 min
HeyGen Video Workflow Failuresminor6 h 17 min
Seedance Outagemajor1 min
Video Agent GET /v3/video-agents/{session_id} 404s on all new sessionsmajor3 h 38 min
Increase load on our DB causing service degradationno impact stated1 h 5 min
Degraded Serviceminor28 min
Elevated video translate latency and failureno impact stated9 h 36 min

Incidents per month

0 3 6 Jan 2026: 2 incidents (2 minor) · partial: our history begins Jan 22 · typical time to resolve 33 min Feb 2026: 4 incidents (1 major, 2 minor, 1 no impact stated) · typical time to resolve 36 min Mar 2026: 1 incident (1 minor) · typical time to resolve 14 min Apr 2026: 5 incidents (1 critical, 1 major, 2 minor, 1 no impact stated) · typical time to resolve 58 min May 2026: 1 incident (1 minor) · typical time to resolve 11 min Jun 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 1 h 9 min Jul 2026: 3 incidents (1 critical, 1 minor, 1 no impact stated) · typical time to resolve 1 h 42 min Aug 2026: 3 incidents (1 minor, 2 no impact stated) · typical time to resolve 1 h 5 min Sep 2026: 3 incidents (2 major, 1 minor) · typical time to resolve 3 h 38 min Oct 2026: 2 incidents (2 no impact stated) · typical time to resolve 28 h 19 min Nov 2026: 0 incidents Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated before or partly before our history

As HeyGen's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSV of HeyGen's changes · Atom feed of HeyGen's changes

None since tracking began.

Rating badge for HeyGen's site

HeyGen transparency rating

It updates with the rating.

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