Showpad

showpad.com

Showpad declares 15 subprocessors, plus 3 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 23, 2026. 2 tracked vendors name Showpad as a subprocessor, including DESelect and Superside.

Subprocessors CSV of Showpad's subprocessors · Atom feed of Showpad's subprocessors DORA draft CSV of Showpad's subprocessors as declared by Showpad what's this? · 

15 third parties, 3 affiliates.

NamePurposeLocationListed since
Amazon Web Services EMEA SARL Hosting servicesEU
Azure Translation and TTSEU/US
Box Inc. / Box UK Ltd. Boxview PDF renderingUS
ClickHouse Reporting & analyticsEU
Datadog logging & logging managementUS
Deepgram AISpeech-To-Text / Audio intelligenceUS
ElevenLabs AITranslation and TTSUS
Google Ireland Ltd. Google fontsEU
Heygen AI videoUS
Luzmo Reporting & analyticsEU
Nylas Calendar integrationEU
OpenAI AINatural Language Processing (NLP)US
Pendo User activationUS
RevAI Speech-To-TextUS
Sendgrid Inc. SMTP gatewayUS
Showpad affiliates (3)
NamePurposeLocationListed since
Showpad ltd. Support services for the Showpad PlatformUK; US
Showpad EU Affiliates Support services for the Showpad PlatformEU
Showpad Non-EU Affiliates Support services for the Showpad PlatformIndia

Web TechnologiesCSV of Showpad's web technologies · Atom feed of Showpad's web technologies

Showpad's homepage made 207 requests to 7 domains, and 6 services controlled by another company.

Tag managers (1): Google CloudA/B Testing (1): MidaCDN (1): usually detected as CDN: UNPKGOther (3): Personalisation: Tofu; usually detected as Security: FingerprintPro; Translation: Weglot

6 third parties by category: Tag managers 1A/B Testing 1CDN 1Other 3

Third parties 6 · 17 requests
Mida Mida 5% of the page's requests 10
Weglot Weglot 1% of the page's requests 3
FingerprintPro openfpcdn.io <1% of the page's requests 1
Google Cloudsubprocessor Google Tag Manager <1% of the page's requests 1
Tofu Tofu <1% of the page's requests 1
UNPKG unpkg.com <1% of the page's requests 1
First party 1 · 190 requests
Showpad Cloudflare Framer Motion HSTS Next.js 16.4.5 Next.js App Router Open Graph PWA Priority Hints React Turbopack Unpkg Vercel Webpack 92% of the page's requests 190

1 tracked company loaded by the homepage is not in Showpad's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (2)CSV of the companies listing Showpad · Atom feed of the companies listing Showpad

2 companies

Service statusCSV of Showpad's status page incidents · Atom feed of Showpad's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: 1 incident (1 major)Aug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: 1 incident (1 minor)Nov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 1 major or critical
  • 1 h 27 min typical time to resolve
  • 1 h 27 min longest major
BeganIncidentImpactLasted
403 errors when accessing Showpadminor1 min
Degraded performancemajor1 h 27 min
System error on Coach courses and pathscritical8 h 50 min
Share content not loadingminor22 min
Experience builder - limited functionalityminor1 h 41 min
File processing - degraded performanceminor9 h 47 min
"This site can't be reached" error on Showpadmajor1 h 34 min
Showpad platform failing to loadcritical1 h 23 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 1 incident (1 critical) · typical time to resolve 1 h 23 min Feb 2026: 1 incident (1 major) · typical time to resolve 1 h 34 min Mar 2026: 2 incidents (2 minor) · typical time to resolve 9 h 47 min Apr 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 8 h 50 min May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 1 incident (1 major) · typical time to resolve 1 h 27 min Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 1 incident (1 minor) · typical time to resolve 1 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Showpad Platform2
Showpad Coach1
Showpad Content1

As Showpad's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Showpad's subprocessorsCSV of incidents reported by vendors Showpad lists · Atom feed of incidents reported by vendors Showpad lists

267 reported incidents in the last 30 days, by 8 of the vendors Showpad lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Showpad was involved.

DateCompanyIncidentImpactLasted
SendGridMMS Delivery Failures from Twilio to GCI United States minor3 min
SendGridSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
SendGridSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
SendGridSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
SendGridSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
SendGridMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SendGridVoice Call Failures in JP1 minor3 h 51 min
ClickHouseProvisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo minor7 h 38 min
SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
ElevenLabsScribe v3 Live outage major1 h 53 min
SendGridIssue resolved minor1 h 43 min
SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
DeepgramFlux TTS high latency and websocket disconnects major9 min
OpenAIElevated Errors On API minor42 min
SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min

And 242 more. All of them: CSV · Who is around them.

ChangesCSV of Showpad's changes · Atom feed of Showpad's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Showpad's site

Showpad transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/showpad"><img src="https://thirdpartyindex.com/badge/showpad.svg" alt="Showpad transparency rating on Third Party Index" height="20"></a>
[![Showpad transparency rating on Third Party Index](https://thirdpartyindex.com/badge/showpad.svg)](https://thirdpartyindex.com/vendors/showpad)