Showpad
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 89 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Showpad's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/showpad"><img src="https://thirdpartyindex.com/badge/showpad.svg" alt="Showpad transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/showpad)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
15 third parties, 3 affiliates. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services EMEA SARL | Hosting services | EU | |
| Azure | Translation and TTS | EU/US | |
| Box Inc. / Box UK Ltd. | Boxview PDF rendering | US | |
| ClickHouse | Reporting & analytics | EU | |
| Datadog | logging & logging management | US | |
| Deepgram | Speech-To-Text / Audio intelligence | US | |
| ElevenLabs | Translation and TTS | US | |
| Google Ireland Ltd. | Google fonts | EU | |
| Heygen | AI video | US | |
| Luzmo | Reporting & analytics | EU | |
| Nylas | Calendar integration | EU | |
| OpenAI | Natural Language Processing (NLP) | US | |
| Pendo | User activation | US | |
| RevAI | Speech-To-Text | US | |
| Sendgrid Inc. | SMTP gateway | US |
Listed as a subprocessor by (1)
Purposes as each company states them.
Superside superside.com
Service status
- 1 incident in 90 days
- 1 major or critical
- 1 h 27 min typical time to resolve
- 1 h 27 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Degraded performance | major | 1 h 27 min | |
| System error on Coach courses and paths | critical | 8 h 50 min | |
| Share content not loading | minor | 22 min | |
| Experience builder - limited functionality | minor | 1 h 41 min | |
| File processing - degraded performance | minor | 9 h 47 min | |
| "This site can't be reached" error on Showpad | major | 1 h 34 min | |
| Showpad platform failing to load | critical | 1 h 23 min |
As Showpad's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.