Mailtrap

mailtrap.io

Mailtrap declares 12 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Nov 7, 2026. 2 tracked vendors name Mailtrap as a subprocessor, including Digistorm AU and Leadjourney.

Subprocessors CSV of Mailtrap's subprocessors · Atom feed of Mailtrap's subprocessors DORA draft CSV of Mailtrap's subprocessors as declared by Mailtrap what's this? · 

12 third parties.

NamePurposeLocationListed since
Amazon Web Services, Inc. InfrastructureThe United States
E-HAWK LLC Risk assessmentThe United States
GitBook Inc. Infrastructure – powers the in-app AI AssistantThe United States
Google Inc. InfrastructureThe United States
Mailgun Technologies, Inc. Infrastructure – email rendering previewsThe United States
Microsoft, Inc. (Clarity) Product Analytics and Session ReplayThe United States
OpenAI OpCo, LLC AIAI-assisted email content analysis for abuse prevention and securityThe United States
PayPal, Inc. (Braintree) Payment processingThe United States
Salesforce.com, Inc. (Heroku) InfrastructureThe United States
Slack Technologies Inc CommunicationThe United States
Stripe, Inc. Payment processingThe United States
Unlayer, Inc. InfrastructureThe United States

Web TechnologiesCSV of Mailtrap's web technologies · Atom feed of Mailtrap's web technologies

Mailtrap's homepage made 57 requests to 4 domains, and 1 service controlled by another company.

CDN (1): Google Cloud

1 third party by category: CDN 1

Third parties 1 · 7 requests
Google Cloudsubprocessor Google Font API Google Hosted Libraries 12% of the page's requests 7
First party 1 · 50 requests
Mailtrap Cloudflare HSTS HTTP/3 Open Graph PWA Priority Hints 88% of the page's requests 50

Subprocessor of (2)CSV of the companies listing Mailtrap · Atom feed of the companies listing Mailtrap

2 companies
  • Digistorm AU digistorm.com Email testing; Internal Business Operations - Applications, Services, and Support
  • Leadjourney leadjourney.io Transactional email delivery

Incidents reported by Mailtrap's subprocessorsCSV of incidents reported by vendors Mailtrap lists · Atom feed of incidents reported by vendors Mailtrap lists

47 reported incidents in the last 30 days, by 4 of the vendors Mailtrap lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Mailtrap was involved.

DateCompanyIncidentImpactLasted
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
GitBookGit Sync affected by GitHub disruption major1 h 47 min
GitBookSecurity incident impacting published sites and GitBook app critical30 h 7 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
GitBookGitBook services unavailable critical8 h 25 min
GitBookGit Sync causing missing page content major5 h 13 min
StripeElevated Instant Payouts failures no impact stated2 h 5 min
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min
StripeElevated Issuing errors from 17:13 - 20:41 UTC minor4 h 36 min
GitBookAPI operations are slower than usual minor14 h 32 min
MailgunRoute delays in EU Region minor1 h 3 min
OpenAI6.1 Sol Degraded Model Performance minor1 h 17 min
OpenAIElevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories no impact stated29 min
OpenAIElevated error rates for Ads POST requests minor11 min
StripeElevated Blik errors no impact stated1 h
OpenAIDegraded experience with ChatGPT app connections using CIMD minor50 min

And 22 more. All of them: CSV · Who is around them.

ChangesCSV of Mailtrap's changes · Atom feed of Mailtrap's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Mailtrap's site

Mailtrap transparency rating

It updates with the rating.

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