Third Party Index

Metaplane

metaplane.dev

Transparency

Fair

Breakdown
Subprocessor list30 / 30
Processing locationspartial0 / 8
Purposes7 / 7
Data processing addendumnot found0 / 12
Trust centernot found0 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security page5 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total61 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

Metaplane transparency rating

For Metaplane's own site; it updates with the rating.

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Documents

DocumentVerifiedChangedEvidence
Subprocessor list snapshot
Privacy policy snapshot
Terms snapshot
Security page snapshot
Status page statuspage snapshot

Subprocessors

12 third parties. CSV · Atom

NamePurposeLocationListed since
Altinity Inc. Cloud Infrastructure
Amazon Web Services, Inc. Cloud hosting
Amplitude, Inc. Product analytics
Auth0 (Okta Inc.) Authentication
HubSpot, Inc. Marketing analytics
Intercom, Inc. Customer support
Not Just Tickets Ldt. (d/b/a “Plain”) Customer support
Segment (Twilio Inc.) Product analytics
Sentry (Functional Software, Inc.) Error reporting
Slack Technologies, LLC (Salesforce Inc.) Messaging services
Snowflake Inc. Data warehouse
Stripe, Inc. Payment processing

Listed as a subprocessor by (2)

Purposes as each company states them.

Service status

Jul 1: no incident reportedJul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reported

90 days agotoday

BeganIncidentImpactLasted
Metaplane app website downcritical57 min
Metric collection, modeling, and alerting pausedmajor12 h
Metric collection, modeling, and alerting pausedmajor—

Incidents per month

0 2 4 Oct 2025: 2 incidents (2 major) · typical time to resolve 12 h Nov 2025: 1 incident (1 critical) · typical time to resolve 57 min Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2025NovDecJan 2026FebMarAprMayJunJulAugSep

critical major minor no impact stated

As Metaplane's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.