Third Party Index

Modo Labs

modolabs.com

Subprocessors

4 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services [Amazon Web Services (AWS)]( is Modo's provider of cloud compute, storage, and networking. AWS is our infrastructure-as-a-service (IaaS) and provides cloud-native features as a platform-as-a-service (PaaS).Cloud compute, Storage, and Networking
MongoDB, Inc. [MongoDB Atlas]( is used as a database-as-a-service (DBaaS) by the Modo platform to store app configuration settings.Database-as-a-Service
Pointr [Pointr]( is Modo's partner for rendering Premium Maps within Modo applications.Premium Maps
QSS Technosoft Pvt. Ltd. [QSS]( provides staff augmentation to maintain 24x7 support SLAs after regular business hours. QSS staff respond to customer requests or escalate as necessary to Modo staff via our support ticketing platform.After-hours Support

Compliance

Certified
Says it complies with

Certifications as Modo Labs's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: 1 incident (1 major)Jul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: 1 incident (1 major)Aug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 2 major or critical
  • 1 h 37 min typical time to resolve
  • 1 h 37 min longest major
BeganIncidentImpactLasted
Increased Modo Application Response Timesmajor1 h 37 min
Partial Outage affecting some applicationsmajor1 h 21 min
Increased Application Load Timesno impact stated6 h 48 min

Incidents per month

0 2 4 Nov 2025: 0 incidents · partial: our history begins Nov 1 Dec 2025: 0 incidents Jan 2026: 1 incident (1 no impact stated) · typical time to resolve 6 h 48 min Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 1 incident (1 major) · typical time to resolve 1 h 21 min Aug 2026: 1 incident (1 major) · typical time to resolve 1 h 37 min Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Modo Application Servers2
Modo Analyze1
Modo App Center1
Modo Authenticate1
Modo Communicate1
Modo Space Booking1

As Modo Labs's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Modo Labs's site

Modo Labs transparency rating

It updates with the rating.

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