Third Party Index

OPSWAT

opswat.com

Subprocessors CSVof OPSWAT's subprocessors · Atomfeed of OPSWAT's subprocessors

17 third parties.

NamePurposeLocationListed since
Amazon Web Services, Inc. Amazon also provides the data centers used to host its cloud services products; Amazon provides hosted user management services such as login and registration.
For MetaDefender Cloud (Community): USA; For MetaDefender Cloud Email Security: USA or Germany (customer's option); For MetaDefender Cloud: USA, Canada, Germany, or Australia (customer's option); For My OPSWAT Central Management: USA or Sweden (customer's option); For MyOPSWAT: USA; For licensing: USA
Atlassian, Inc.
Atlassian provides the platform through which OPSWAT Customer Support shares the Customer submitted information via My OPSWAT or Services with the OPSWAT engineering team for investigation.
USA
Botpress Inc.
OPSWAT will use Botpress to develop and operate our AI-powered chatbot. The chatbot will be available on the My OPSWAT platform and our case management site, my.opswat.com and opswat.com. It will serve as a resource for customers, providing answers to technical questions about OPSWAT products.
USA
ClickHouse, Inc. ClickHouse is used to store and process application logs and statistical data generated through the operations for our services of MetaDefender Cloud.USA
Coralogix Inc. Coralogix provides the tools used to monitor logs for our license activation server and our cloud services.USA
Five Rivers IT, Inc. Five Rivers provides implementation and cybersecurity assessment services for OPSWAT products on behalf of OPSWAT.USA
Functional Software Inc. d/b/a Sentry.io Sentry.io provides the hosted application where MetaDefender Cloud pushes production logs.USA
Microsoft Corporation Microsoft provides Microsoft Office 365 products, Outlook, Teams, and Power BI, which may be used to collaborate internally and investigate support requests.USA
MongoDB Inc. MongoDB Atlas is a fully managed database solution used to support MetaDefender Cloud product.USA
NinjaOne, LLC NinjaOne provides the hosted tool used to manage OPSWAT devices for the purposes of providing managed services as requested by the customer.USA
Salesforce, Inc.
Effective April 30, 2026, this subprocessor will be discontinued.; Salesforce may also be used for providing remote installation of purchased OPSWAT products/services.; Salesforce provides the identity provider function and the platform through which support requests are submitted via My OPSWAT. OPSWAT Customer Support may respond to support requests through Salesforce.
USA
Splashtop Inc. OPSWAT uses the Splashtop utility to remotely connect to a customer's endpoint for the purposes of providing professional services as requested by the customer.USA
SugarCRM, Inc.
SugarCRM provides the platform through which support-related requests and customer communications are managed by OPSWAT. OPSWAT Customer Support may use SugarCRM to review, track, and respond to support-related requests and related communications through SugarCRM.
USA
Twilio Inc. Twilio is used to send text messages for multi-factor authentication, if such authentication method is selected by customers.USA
Webroot Inc. Webroot is one of the engines OPSWAT uses for processing the IP addresses of our MetaDefender Cloud users for URL/IP reputation.USA
Wiz Inc. Wiz provides tools that secure our cloud products, services, infrastructure and their configurations.USA
WorkRamp, Inc. WorkRamp provides the platform for OPSWAT Academy.USA

ChangesCSVof OPSWAT's changes · Atomfeed of OPSWAT's changes

None since tracking began.

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