Identity Automation

identityautomation.com

Identity Automation declares 28 subprocessors, plus 1 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Microsoft and Twilio. No published changes since we first read it on Sep 22, 2026. 1 tracked vendor, Jamf, names Identity Automation as a subprocessor.

Subprocessors CSV of Identity Automation's subprocessors · Atom feed of Identity Automation's subprocessors DORA draft CSV of Identity Automation's subprocessors as declared by Identity Automation what's this? · 

28 third parties, 1 affiliate.

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud Hosting Advanced firewall capabilities for RapidIdentityAustralia; Germany; Japan; Sweden; United Kingdom; United States
ChurnZero, Inc. Customer experience analytics and in-product communicationUnited States
Data Jar Ltd United Kingdom
Elastic.io GmbH Log aggregation for support and service maintenanceUnited States
Gainsight, Inc. Customer experience analytics and in-product communicationUnited States
Healthcast, Inc United States
Intercom, Inc. Customer support case managementUnited States
Jamf Ltd. United Kingdom
Jamf India Private Limited India
JAMF Japan G.K. Japan
Jamf Software LLC Czechia; Singapore; Taiwan; United States
Jamf Software Atlantic. B.V. Netherlands
Jamf Software Australia Pty Ltd Australia
Jamf Software Canada Limited Canada
Jamf Software France SARL France
Jamf Software Germany GmbH Germany
Jamf Software Italy s.r.l. Italy
Jamf Software Poland Sp. z o.o. Poland
Jamf Software. S. de R.L. de C.V. Mexico
Jamf Sweden AB Sweden
Microsoft Corporation Email communication, File sharingUnited States
Open Text Corporation SIEM serviceUnited States
PIXM Software, Inc. Phishing protectionUnited States
ServiceNow, Inc. Customer support case managementUnited States
SpyCloud, Inc. Username/password breach validationUnited States
Twilio, Inc. Email notificationsUnited States
ZecOps Israel Ltd. Israel
Zoom Video Communications, Inc. Online meetingsUnited States
Identity Automation affiliates (1)
NamePurposeLocationListed since
Identity Automation, LP United States

Web TechnologiesCSV of Identity Automation's web technologies · Atom feed of Identity Automation's web technologies

Identity Automation's homepage made 85 requests to 17 domains, and 6 services controlled by another company.

Analytics (3): HubSpot, Google Cloud, LinkedInAdvertising (1): usually detected as Advertising: MicrosoftCDN (1): CloudflareOther (1): RUM: SolarWinds

6 third parties by category: Analytics 3Advertising 1CDN 1Other 1

Third parties 6 · 34 requests
HubSpot HubSpot Analytics 19% of the page's requests 16
Google Cloud Google Analytics Google Tag Manager 7% of the page's requests 6
Microsoftsubprocessor clarity.ms 6% of the page's requests 5
LinkedIn Linkedin Insight Tag 4% of the page's requests 3
Cloudflare cdnjs jQuery 1.11.2 2% of the page's requests 2
SolarWinds Pingdom RUM 2% of the page's requests 2
First party 1 · 51 requests
Identity Automation Cloudflare Google Font API HSTS HTTP/3 HubSpot HubSpot CMS Hub HubSpot Cookie Policy Banner Linkedin Ads Microsoft Clarity Open Graph 60% of the page's requests 51

5 tracked companies loaded by the homepage are not in Identity Automation's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (1)CSV of the companies listing Identity Automation · Atom feed of the companies listing Identity Automation

1 company

Service statusCSV of Identity Automation's status page incidents · Atom feed of Identity Automation's status page incidents

Aug 14: before our history of this status pageAug 15: before our history of this status pageAug 16: before our history of this status pageAug 17: before our history of this status pageAug 18: before our history of this status pageAug 19: before our history of this status pageAug 20: before our history of this status pageAug 21: before our history of this status pageAug 22: before our history of this status pageAug 23: before our history of this status pageAug 24: before our history of this status pageAug 25: before our history of this status pageAug 26: before our history of this status pageAug 27: before our history of this status pageAug 28: before our history of this status pageAug 29: before our history of this status pageAug 30: before our history of this status pageAug 31: before our history of this status pageSep 1: before our history of this status pageSep 2: before our history of this status pageSep 3: before our history of this status pageSep 4: before our history of this status pageSep 5: before our history of this status pageSep 6: before our history of this status pageSep 7: before our history of this status pageSep 8: before our history of this status pageSep 9: before our history of this status pageSep 10: before our history of this status pageSep 11: before our history of this status pageSep 12: before our history of this status pageSep 13: before our history of this status pageSep 14: before our history of this status pageSep 15: before our history of this status pageSep 16: before our history of this status pageSep 17: before our history of this status pageSep 18: before our history of this status pageSep 19: before our history of this status pageSep 20: before our history of this status pageSep 21: before our history of this status pageSep 22: before our history of this status pageSep 23: before our history of this status pageSep 24: before our history of this status pageSep 25: before our history of this status pageSep 26: before our history of this status pageSep 27: before our history of this status pageSep 28: before our history of this status pageSep 29: before our history of this status pageSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

No incidents reported since Sep 30, 2026

As Identity Automation's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Identity Automation's subprocessorsCSV of incidents reported by vendors Identity Automation lists · Atom feed of incidents reported by vendors Identity Automation lists

225 reported incidents in the last 30 days, by 7 of the vendors Identity Automation lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Identity Automation was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
OpenTextCore Europe (Core Content Management, Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors were unavailable major2 h 43 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
ZoomService Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. minor2 h 35 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
OpenTextCore EDR/MDR was experiencing experiencing login issues major17 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
ZoomService Degradation Affecting a subset of users with ZVA and ZoomMate no impact stated1 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
TwilioSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
TwilioSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
TwilioSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
ZoomService Degradation Affecting Zoom Inbound SMS Service in the AU region minor1 h
TwilioSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
TwilioSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
TwilioSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor21 h 36 min
TwilioSMS Delivery Delays from Twilio to Multiple Networks in India minor3 h 39 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand minor2 days
TwilioSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile minorongoing

And 200 more. All of them: CSV · Who is around them.

ChangesCSV of Identity Automation's changes · Atom feed of Identity Automation's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Identity Automation's site

Identity Automation transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/identity-automation"><img src="https://thirdpartyindex.com/badge/identity-automation.svg" alt="Identity Automation transparency rating on Third Party Index" height="20"></a>
[![Identity Automation transparency rating on Third Party Index](https://thirdpartyindex.com/badge/identity-automation.svg)](https://thirdpartyindex.com/vendors/identity-automation)