Tracked subprocessors 5 of 10 Subprocessor of 2 Third parties loaded 3 Loaded by 0
+ − ⟲
Not loaded by any published homepage.
10 third parties.
Name Purpose Location Listed since 123.net Colocation Hosting United States Nov 7, 2026 AWS Cloud Hosting United States Nov 7, 2026 Clumio AWS Cloud Backups United States Nov 7, 2026 Google Cloud-based file management and supporting business services United States Nov 7, 2026 IMS Technology Group Digitization Services United States Nov 7, 2026 MailChimp emailing Services United States Nov 7, 2026 Observe System, infrastructure, and logging service provider United States Nov 7, 2026 OffSite LLC Colocation Hosting United States Nov 7, 2026 Stefanini Group Learner Support United States Nov 7, 2026 Twilio SMS Messaging and Emailing Services United States Nov 7, 2026
Parchment's homepage made 115 requests to 7 domains, and 3 services controlled by another company.
Analytics (1): Google Cloud Other (2): Geolocation: APILayer; reviewed as RUM: New Relic 3 third parties by category: 1 2
Third parties 3 · 14 requests
Google Cloud subprocessor Google Analytics Google Tag Manager 8% of the page's requests 9 New Relic nr-data.net, newrelic.com 3% of the page's requests 4 APILayer ipstack <1% of the page's requests 1
First party 1 · 101 requests
Parchment Amazon ALB Amazon Web Services Elementor 4.3.5 Fastly Flickity GDPR Cookie Consent Plugin by Webtoffee HSTS MariaDB MySQL New Relic Nginx Open Graph PHP Pantheon Varnish WPML 4.9.2.1 WordPress Yoast SEO 28.8 Yoast SEO Premium 26.3 jQuery 3.7.1 88% of the page's requests 101
1 tracked company loaded by the homepage is not in Parchment's subprocessor list. A website can use a service without it processing customer data.
2 companies
EAB eab.com Transcript and Recommendation Management Edmentum edmentum.com At customer's election, when Add On Features are included in the subscription, transcript delivery; Transcript and diploma services Aug 15: no incident reported Aug 16: no incident reported Aug 17: 1 incident (1 minor) Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: no incident reported Aug 26: no incident reported Aug 27: no incident reported Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: no incident reported Sep 2: no incident reported Sep 3: no incident reported Sep 4: 1 incident (1 minor) Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: 1 incident (1 no impact stated) Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: no incident reported Sep 16: no incident reported Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: no incident reported Sep 24: no incident reported Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported Oct 1: no incident reported Oct 2: no incident reported Oct 3: no incident reported Oct 4: no incident reported Oct 5: no incident reported Oct 6: no incident reported Oct 7: no incident reported Oct 8: no incident reported Oct 9: no incident reported Oct 10: no incident reported Oct 11: no incident reported Oct 12: no incident reported Oct 13: no incident reported Oct 14: no incident reported Oct 15: no incident reported Oct 16: no incident reported Oct 17: no incident reported Oct 18: no incident reported Oct 19: no incident reported Oct 20: no incident reported Oct 21: 1 incident (1 no impact stated) Oct 22: no incident reported Oct 23: no incident reported Oct 24: no incident reported Oct 25: no incident reported Oct 26: 1 incident (1 no impact stated) Oct 27: no incident reported Oct 28: no incident reported Oct 29: no incident reported Oct 30: no incident reported Oct 31: no incident reported Nov 1: no incident reported Nov 2: no incident reported Nov 3: no incident reported Nov 4: 2 incidents (1 minor, 1 no impact stated) Nov 5: no incident reported Nov 6: 1 incident (1 major) Nov 7: no incident reported Nov 8: no incident reported Nov 9: no incident reported Nov 10: no incident reported Nov 11: no incident reported Nov 12: no incident reported 90 days ago today
8 incidents in 90 days1 major or critical5 h 27 min typical time to resolve52 min longest majorIncidents per month 0 4 8 Dec 2025: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 4 h 29 min Jan 2026: 1 incident (1 major) · typical time to resolve 24 h 33 min Feb 2026: 1 incident (1 minor) · typical time to resolve 1 h 57 min Mar 2026: 7 incidents (2 major, 3 minor, 2 no impact stated) · typical time to resolve 3 h 15 min Apr 2026: 0 incidents May 2026: 6 incidents (2 major, 4 minor) · typical time to resolve 29 h 35 min Jun 2026: 3 incidents (1 minor, 2 no impact stated) · typical time to resolve 4 h 13 min Jul 2026: 4 incidents (3 minor, 1 no impact stated) · typical time to resolve 5 h 56 min Aug 2026: 1 incident (1 minor) · typical time to resolve 22 days Sep 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 6 h 19 min Oct 2026: 2 incidents (2 no impact stated) · typical time to resolve 24 h 23 min Nov 2026: 3 incidents (1 major, 1 minor, 1 no impact stated) · typical time to resolve 1 h 43 min Dec 2025 Jan 2026 Feb Mar Apr May Jun Jul Aug Sep Oct Nov critical major minor no impact stated
Components affected Component Incidents Bar Parchment Award - Transcript Services 6 Parchment Award - Diploma, Certificate, Badge, CLR 4 Parchment Analyze/Recruit 1
As Parchment's status page reports its own incidents (scheduled maintenance left out), read every few hours since Nov 19, 2025 (evidence )
191 reported incidents in the last 30 days, by 1 of the vendors Parchment lists as a subprocessor.
A subprocessor list names a company, not the service an incident touched. This does not show that Parchment was involved.
Date Company Incident Impact Lasted Nov 12, 2026 MMS Delivery Failures from Twilio to GCI United States minor 3 min Nov 12, 2026 SMS Delivery Failures from Twilio 10DLC to AT&T United States minor ongoing Nov 12, 2026 SMS Delivery Failures from Twilio to Orange Sierra Leone minor ongoing Nov 12, 2026 SMS Delivery Failures From Long Code Numbers to AT&T in the US minor 1 h 19 min Nov 11, 2026 SMS Delivery Delays from Twilio to MTS Kazakhstan minor ongoing Nov 11, 2026 SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minor ongoing Nov 11, 2026 MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minor ongoing Nov 11, 2026 SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor ongoing Nov 11, 2026 Voice Call Failures in JP1 minor 3 h 51 min Nov 11, 2026 SMS Delivery Failures from Twilio to Turkcell Turkey minor 3 h 54 min Nov 11, 2026 Retroactive Incident Impacting Twilio Usage APIs no impact stated 1 min Nov 10, 2026 Issue resolved minor 1 h 43 min Nov 10, 2026 SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor 3 h 26 min Nov 10, 2026 Gateway API (Lookup API) Failure Increase on Verizon in United States minor 10 h 23 min Nov 9, 2026 WhatsApp Business API Message Send Failures minor 16 h 29 min Nov 9, 2026 Voice Call Failures from a Subset of Twilio Phone Numbers to Chile minor 19 h 20 min Nov 9, 2026 Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor 5 h 18 min Nov 9, 2026 SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor 3 h 14 min Nov 9, 2026 SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor 3 h 26 min Nov 9, 2026 SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor 13 h 31 min Nov 9, 2026 SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor 8 h 40 min Nov 9, 2026 SMS Delivery Failures from Twilio to ETL Laos minor 16 h 8 min Nov 8, 2026 SMS Delivery Failures from Twilio to MTN Nigeria minor 6 h Nov 8, 2026 Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor 14 h 12 min Nov 7, 2026 SMS Delivery Receipt Delays from Twilio to Globe Philippines minor 13 h 16 min
And 166 more. All of them: CSV · Who is around them .
See the list as we read it on any date: Time machine
None since tracking began.
Parchment