Third Party Index

Edmentum

edmentum.com

Subprocessors

50 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services Cloud hosting, additional infrastructure services and tooling, and usage analytics410 Terry Avenue North; Building A; Seattle, Washington 98109
Authorize.net (District payments for invoices (non-ALVS Consumer)) Payment Processing; Payor role only900 Metro Center Boulevard; Foster City, CA 94404; Suite 100
BluePay (ALVS FT payments) Payment Processing; Payor role only12130 Millennium Drive, Suite 600; Clover Network, LLC; Los Angeles, CA 90094
Boomi At customer election, customer file sharing and integration; At customer election, file sharing and customer integration1400 Liberty Ridge Drive; Chesterbrook, PA 19087; Chesterbrook, Pennsylvania 19087; Suite 100
Celigo Payment application automation tool; Payor role only3 Lagoon Dr; Redwood City, CA 94065; Suite 100
Chilipiper Meeting Scheduler10003-1502; 228 Park Ave S. #78136; New York, NY
Citrix Customer reporting and file sharing851 West Cypress Creek Road; Fort Lauderdale, Florida 33309; Suite 100
Clari Forecasting and call transcription and analysis tool; Live meeting management and transcription1154 Sonora Ct; Suite 100; Sunnyvale, CA 94086
Conga Corporation Document automation and management13699 Via Varra, Broomfield, CO 80020
CopyLeaks (only if using Edmentum teachers) Plagiarism and AI detection tool700 Canal St; Stamford, CT 06902; Suite 100
Customer.io Adult roles; ALVS Purchasers: Parent/Guardian; Marketing Communications Automation; Customer Data Platform for ALVS9450 SW Gemini Dr., Suite 43920, Beaverton, OR 97008-7105
CustomerHD (Courseware and ExactPath) Tier 1 support on behalf of Edmentum5400 Glenwood Ave; Raleigh, NC 27612; Suite G-01
Databricks Analytics160 Spear Street; San Francisco, California 94105; Suite 100
Demandbase Advertising & website personalization222 2nd Street, 24th Floor San Francisco, CA 94105
Dialogue World (EOA, ALVS, EVL, FVL) Staff augmentation service provider (delivering only LiveHelp sessions)Suite 2B, 143 Main Street, Gibraltar
Digistorm Student Enrollment and Sales Pipeline tracker; Student, Parent/Guardian, payor roles2301 Blake St; Denver, CO 80205; Suite 100
Edge Tutor (EOA, ALVS, EVL, FVL) Staff augmentation service provider (delivering only LiveHelp sessions)30 Cecil Street #19-08 Prudential Tower Singapore (049712)
EdLink At customer's election, when using an automated rostering integration for customer's eligible 3rd party LMS, SIS, and other data sources, file sharing and customer integration with or without student progress and assessment results passback.1011 San Jacinto Blvd; Austin, Texas 78701; Suite 100
Everway, formerly TextHelp Feature functionality (SpeechStream): highlighting persistence2401 Sawmill Parkway #10-11, Huron, OH 44839
Five9 Telephony: Call Center Service Provider3001 Bishop Drive; San Ramon, CA 94583; Suite 350
Genius Student Information System#376; 14359 Miramar Parkway; Miramar, FL 33027
Google Voice Standard and Google Workspace Enterprise Standard Telephony including SMS/text messaging. Productivity and Collaboration tools such as Gmail, Google Drive, Google Meet, and more.; Telephony including SMS/text messaging. Productivity and Collaboration tools such as Gmail, Google Drive, Google Meet, and more. At customer election, file sharing, integrations, Edmentum Teacher / Student interactions, student work submission, live session management.1600 Amphitheatre Pkwy; Building A; Mountain View, CA 94043
HighSpot Educator and staff roles; Sales and Customer Success Enablement Platform2401 4th Ave; Seattle, Washington 98121; Suite 100
HiLink Live Tutoring session management401 North Michigan Ave; Chicago, IL 60601; Suite 750
HiLink (Exact Path (TSI) and Courseware (EFL & FVL)) Live Tutoring session management401 North Michigan Ave; Chicago, IL 60601; Suite 750
Launch Darkly Software feature release management1999 Harrison Street; Oakland, California 94612; Suite 1100
Learnosity Voice audio processing and file uploads260 Madison Avenue; 8th Floor; New York, New York 10016
Marketo (Adobe) Marketing Communications automation901 Mariners Island Blvd; San Mateo, CA 94404; Suite 100
McGraw-Hill Education Access to Social Studies e-texts1325 Avenue of the Americas; Floor 15; New York, NY 10019
MentorMate Staff augmentation service provider (software development, engineering support, and quality assurance)1350 Lagoon Ave, Suite 800, Minneapolis, MN 55408
Microsoft Cloud hosting, data processing and reporting, secure data sharing, voice support1 Microsoft Way; Building 1; Redmond, Washington 98052
Microsoft Teams Telephony and Support1 Microsoft Way; Building 1; Redmond, Washington 98052
Oracle/NetSuite Enterprise resource planning and business data sharing tool2300 Oracle Wy; Austin, TX 78741; Suite 100
Outreach Educator and staff roles; Sales communications tool333 Elliott Ave W; Seattle, WA 98119; Suite 100
Parchment (EOA and ALVS) Transcript and diploma services7001 N Scottsdale Road; Scottsdale, Arizona 85253; Suite 1050
Paystand (Pay now option for institutions) Payment processing1800 Green Hills Rd; Scotts Valley, CA 95066; Suite 200
Planhat Customer Success relationship management tool2810 N Church St; PMB 80657; Wilmington, DE 19802-4447
PureIP Telephony: SIP Provider295 Madison Avenue; 5th Floor; 5th Floor, 89 Albert Embankment; London, SE1 7TP; New York, NY 10017; Pure IP Limited
Qualtrics Course and Instructor Evaluations. Student and Parent/Guardian roles; Customer surveys. Non-student roles333 W. River Park Drive; Provo, Utah 84604; Suite 100
Salesforce Customer Relationship Management tool415 Mission St, 3rd Floor; Salesforce Tower; San Francisco, CA 94105
Shamrock Companies, Inc (ALVS and EOA) Gift packages are mailed to Diploma recipients. Student role only.24090 Detroit Road; Suite 100; Westlake, OH 44145
Shippers Solutions At customer election, procure and ship print materials4500 Progress Blvd, Louisville, Kentucky 40218
Slack (when using EdLink integration) Integration support: only if customer elects any EdLink features such as file sharing, integration, and/or passback415 Mission Street, 3rd Floor; Salesforce Tower; San Francisco, CA 94105
Smart Horizons (EdOptions Career Academy) Career-based online high school education for students seeking alternative path to earning a high school diploma1280 SW 36th Ave; Pompano Beach, FL 33069; Suite 104
Stride Learning Solutions PEAK Platform (EOA or ALVS only) World Language course delivery initiated through Genius11720 Plaza American Drive; 9th Floor; Reston, VA 20190
Stripe (ALVS PT payments) Payment Processing; Payor role only354 Oyster Point Boulevard; South San Francisco, California 94080; Suite 100
Trade Prep Powered by Interplay (Courseware add-on) If customer elects to purchase Edmentum Career programs such as Trade Prep Powered by Interplay, they receive career exploration, simulations, and training; delivered on a separate platform.1717 W 6th St, #405 Austin, TX 78703
Tricon Infotech, LLC Staff augmentation service provider (software development, engineering support, and quality assurance)3171 Rt. 9 North; 3171 Rt. 9 North Suite 282, Old Bridge, New Jersey 08857; Suite 282, Old Bridge, New Jersey 08857
WalkMe In product notifications, support, and help71 Stevenson Street; Floor 20; San Francisco, California 94105
Zoom Live meeting management; Live session management55 Almaden Boulevard; San Jose, CA 95113; Suite 600

Service status

Jul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: 1 incident (1 no impact stated)Sep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
LTI/SFTP Integrations with Apex Learning and MajorClarityno impact statedongoing
Courseware and Exact Path Performance Issuesmajor34 min
Study Island Performance Issuesmajor2 h 38 min
Courseware - Personal Psychology 1 Launch Issueminor57 min
Courseware and Exact Pathminor4 h 7 min
Exact Path and Renaissance Integrationmajor22 h 52 min
Genius: Unable to log in to the Genius platformcritical23 min

Incidents per month

0 2 4 Jan 2026: 1 incident (1 critical) · partial: our history begins Jan 20 · typical time to resolve 23 min Feb 2026: 1 incident (1 major) · typical time to resolve 22 h 52 min Mar 2026: 0 incidents Apr 2026: 4 incidents (2 major, 2 minor) · typical time to resolve 2 h 38 min May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 1 incident (1 no impact stated) Jan 2026Feb Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

As Edmentum's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

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