Welocalize

welocalize.com

Welocalize declares 22 subprocessors in its subprocessor list, which we last checked on Nov 12, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 28, 2026. 1 tracked vendor, Blackboard, names Welocalize as a subprocessor.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

22 third parties.

NamePurposeLocationListed since
Amazon Bedrock AIModel hosting environment for LLMsHosted on Cloud in US
AWS Comprehend PII redaction modelHosted on Cloud in US
Boostlingo 24/7 over-the-phone Interpreting platformHosted on Cloud in US
Datadog Observability and loggingHosted on Cloud in US
Google DLP PII redaction modelHosted on Cloud in US
Google Vertex AI AIModel hosting environment for LLMsHosted on Cloud in US
Hyperwallet Payment payouts (subsidiary of PayPal)Hosted global; regulated in Luxembourg under EU law
IntelAgree Legal document management platformUS
Label Studio Data annotation platform for experimentation and product integrationsHosted on Cloud in US
Mailchimp Email marketing campaignsHosted on Cloud in US
memoQ Translation Platform for providing translation servicesHosted on Cloud in EU
Microsoft 365 Corporate Email and Collaboration platformHosted on Cloud in US
OpenAI AIManaged inference API / model providerHosted on Cloud in US
Pardot Marketing Automation (B2B)Hosted within Salesforce infrastructure (US/Global)
PayPal Payment processingHosted on PayPal infrastructure
Phrase Translation Platform for providing translation servicesHosted on Cloud in EU
Salesforce CRMHosted on Cloud in US
ShareFile Storage ServicesUS, EU
SurveyMonkey Surveys / Brand, Market, Product & Customer insightsHosted on Cloud in US
Weights & Biases AI experiment trackingHosted on Cloud in US
Workday Finance/AccountsHosted on Cloud in US
XTM International Translation Platform for providing translation servicesHosted on Cloud in US

Web TechnologiesCSV · Atom

Welocalize's homepage made 77 requests to 6 domains, and 2 services controlled by another company.

Analytics (1): Google CloudCookie compliance (1): CookieYes

2 third parties by category: Analytics 1Cookie compliance 1

Third parties 2 · 16 requests
CookieYes CookieYes 13% of the page's requests 10
Google Cloudsubprocessor Google Analytics Google Tag Manager 8% of the page's requests 6
First party 1 · 61 requests
Welocalize Animate It Distributor Fastly HSTS MariaDB MySQL New Relic Nginx Open Graph PHP Pantheon Popup Maker Priority Hints Varnish WordPress WordPress Block Editor jQuery 3.7.1 jQuery Migrate 3.4.1 jQuery UI 1.14.2 79% of the page's requests 61

1 tracked company loaded by the homepage is not in Welocalize's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (1)CSV · Atom

1 company

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Welocalize's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

  • critical Microsoft outage email
  • major The status page says: Partial System Outage · Microsoft 365: major outage
Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: 1 incident (1 minor)Aug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: 1 incident (1 critical)

90 days agotoday

  • 2 incidents in 90 days
  • 1 major or critical
  • 7 h 40 min typical time to resolve
BeganIncidentImpactLasted
Microsoft outage emailcriticalongoing
MT+ in Legal Studio degraded serviceminor7 h 40 min
Legal Studio degraded serviceminor5 h 21 min
Sharefile outagecritical2 days
Relay Slow Performancemajor63 days
Some services currently offlinecritical4 h 1 min
M365 outage impacting email, sharepoint, and Onedrivemajor16 h 19 min
Widespread internet outage (Cloudflare) currently affecting multiple Welocalize systemsno impact stated1 h 9 min

Incidents per month

0 2 4 Dec 2025: 1 incident (1 no impact stated) · typical time to resolve 1 h 9 min Jan 2026: 1 incident (1 major) · typical time to resolve 16 h 19 min Feb 2026: 1 incident (1 critical) · typical time to resolve 4 h 1 min Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 1 incident (1 major) · typical time to resolve 63 days Jun 2026: 0 incidents Jul 2026: 1 incident (1 critical) · typical time to resolve 2 days Aug 2026: 2 incidents (2 minor) · typical time to resolve 7 h 40 min Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 1 incident (1 critical) Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Legal Studio1
Microsoft 3651

As Welocalize's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Welocalize's subprocessorsCSV · Atom

42 reported incidents in the last 30 days, by 5 of the vendors Welocalize lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Welocalize was involved.

DateCompanyIncidentImpactLasted
OpenAIGPT-image-2.5 and 2.6 Sunburst & Flare High error rate minor32 min
OpenAIUnable to start new Workspace Agent runs critical9 h 42 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SurveyMonkeyPROD-TEST - THIS IS A TEST - PLEASE IGNORE, no impact stated1 min
SurveyMonkeyTEST INCIDENT #2 major4 min
SurveyMonkeyTEST INCIDENT #1 no impact stated22 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
ShareFileSome ShareFile customers may be experiencing issues with their ShareFile account no impact stated40 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
wandbStorage Service Degradation no impact statedongoing
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
wandbObject Storage Service Degradation in US-EAST-04 no impact statedongoing
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min
SurveyMonkeyErrors occurring across the site critical24 min
DatadogMetrics query are disrupted major2 h 29 min
OpenAI6.1 Sol Degraded Model Performance minor1 h 17 min
OpenAIElevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories no impact stated29 min
OpenAIElevated error rates for Ads POST requests minor11 min
DatadogElevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder major56 min

And 17 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Welocalize's site

Welocalize transparency rating

It updates with the rating.

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