Welocalize
Compliance
- Certified
- Says it complies with
Certifications as Welocalize's trust center lists them; reports are usually shared on request (evidence)
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list safebase | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Bedrock | Model hosting environment for LLMs | Hosted on Cloud in US | |
| AWS Comprehend | PII redaction model | Hosted on Cloud in US | |
| Boostlingo | 24/7 over-the-phone Interpreting platform | Hosted on Cloud in US | |
| Datadog | Observability and logging | Hosted on Cloud in US | |
| Google DLP | PII redaction model | Hosted on Cloud in US | |
| Google Vertex AI | Model hosting environment for LLMs | Hosted on Cloud in US | |
| Hyperwallet | Payment payouts (subsidiary of PayPal) | Hosted global; regulated in Luxembourg under EU law | |
| IntelAgree | Legal document management platform | US | |
| Label Studio | Data annotation platform for experimentation and product integrations | Hosted on Cloud in US | |
| Mailchimp | Email marketing campaigns | Hosted on Cloud in US | |
| memoQ | Translation Platform for providing translation services | Hosted on Cloud in EU | |
| Microsoft 365 | Corporate Email and Collaboration platform | Hosted on Cloud in US | |
| OpenAI | Managed inference API / model provider | Hosted on Cloud in US | |
| Pardot | Marketing Automation (B2B) | Hosted within Salesforce infrastructure (US/Global) | |
| PayPal | Payment processing | Hosted on PayPal infrastructure | |
| Phrase | Translation Platform for providing translation services | Hosted on Cloud in EU | |
| Salesforce | CRM | Hosted on Cloud in US | |
| ShareFile | Storage Services | US, EU | |
| SurveyMonkey | Surveys / Brand, Market, Product & Customer insights | Hosted on Cloud in US | |
| Weights & Biases | AI experiment tracking | Hosted on Cloud in US | |
| Workday | Finance/Accounts | Hosted on Cloud in US | |
| XTM International | Translation Platform for providing translation services | Hosted on Cloud in US |
Listed as a subprocessor by (1)
Purposes as each company states them.
Blackboard blackboard.com Translation services
Service status
- 3 incidents in 90 days
- 1 major or critical
- 7 h 40 min typical time to resolve
- 2 days longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| MT+ in Legal Studio degraded service | minor | 7 h 40 min | |
| Legal Studio degraded service | minor | 5 h 21 min | |
| Sharefile outage | critical | 2 days | |
| Relay Slow Performance | major | 63 days |
As Welocalize's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.