SignNow
Transparency
Breakdown
| Subprocessor list | not found | 0 / 30 |
| Processing locations | no list | 0 / 8 |
| Purposes | no list | 0 / 7 |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 44 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For SignNow's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/signnow"><img src="https://thirdpartyindex.com/badge/signnow.svg" alt="SignNow transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/signnow)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
None extracted.
Service status
- 1 incident in 90 days
- 0 major or critical
- 8 min typical time to resolve
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| University SignNow Unavailable | minor | 8 min | |
| Error when sending a document | minor | 1 h 27 min | |
| Team documents are not displaying properly | minor | 3 h 14 min | |
| Issue with sending SMS invites | major | 5 h 8 min | |
| Microsoft Email Filtering Impact on SignNow Invite Delivery | none | 2 days | |
| Website is not loading properly | minor | 10 h 3 min | |
| Email Delivery Delays | none | 13 min | |
| Issue with Support Email Delivery | none | 10 h 28 min |
As SignNow's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.