Third Party Index

AIRSLATE

airslate.com

Subprocessors

17 third parties. CSVof AIRSLATE's subprocessors · Atom

NamePurposeLocationListed since
Anthropic, PBC Corporate Non-Sharing AI Large Language Model for AI-Based Feature AutomationUnited States
Cloudflare, Inc. Content Delivery, Security, and Threat ManagementUnited States
eID Easy Electronic Signature ServicesEstonia
Google Cloud Platform (Google LLC) Cloud Service Provider; Corporate Non-Sharing AI Large Language Model for AI-Based Feature AutomationUnited States
Intercom Customer Support & Messaging PlatformUnited States
InterFax Facsimile Document TransmissionUnited States
Lob.com Document Mailing ServicesUnited States
MetroFax Facsimile Document TransmissionUnited States
Notarize Remote Online Notarization ServicesUnited States
NotaryPro Remote Online Notarization ServicesCanada
OpenAI Corporate Non-Sharing AI Large Language Model for AI-Based Feature AutomationUnited States
Phaxio Facsimile Document TransmissionUnited States
RingCentral, Inc. Cloud-Based Communication ServicesUnited States
SignalWire Phone Calls CommunicationUnited States
TaxBandits Electronic Document Filing ServicesUnited States
Twilio Phone Calls and Text Messages CommunicationUnited States
Zendesk Customer Support Ticketing SystemUnited States

Service status

Jul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: 1 incident (1 major)Jul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 1 major or critical
  • 1 h 34 min typical time to resolve
  • 1 h 34 min longest major
BeganIncidentImpactLasted
Issue with PDF editor: new fields cannot be added, existing fields function improperlymajor1 h 34 min
Unscheduled platform maintenancecritical20 h 15 min
Links to fill take longer time to loadminor1 h 55 min
Log in may not work, workflows are not displayedcritical46 min
Editing workflows may not work intermittentlymajor9 min
Intermittent 500th errors throughout the platformminor3 h 38 min
"Limits reached" error and general platform slowdownminor2 h 23 min
Degraded platform performance due to cloud provider AWS in US regionminor17 h 8 min

Incidents per month

0 2 4 Oct 2025: 4 incidents (1 major, 3 minor) · partial: our history begins Oct 14 · typical time to resolve 3 h 38 min Nov 2025: 0 incidents Dec 2025: 0 incidents Jan 2026: 1 incident (1 major) · typical time to resolve 9 min Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 1 h 55 min May 2026: 0 incidents Jun 2026: 1 incident (1 critical) · typical time to resolve 20 h 15 min Jul 2026: 1 incident (1 major) · typical time to resolve 1 h 34 min Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2025Nov Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidentsBar
Web1

As AIRSLATE's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for AIRSLATE's site

AIRSLATE transparency rating

It updates with the rating.

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