Soraban

soraban.com

Soraban declares 9 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, OpenAI and Stripe. No published changes since we first read it on Sep 22, 2026.

Subprocessors CSV of Soraban's subprocessors · Atom feed of Soraban's subprocessors DORA draft CSV of Soraban's subprocessors as declared by Soraban what's this? · 

9 third parties.

NamePurposeLocationListed since
Amazon Web Services Provides secure cloud infrastructure used to host Soraban’s application, databases, and file storage. Customer data is stored and processed within AWS environments.Infrastructure & Cloud Hosting
Anthropic AI
Provides large language models (Claude) via API for document classification and data extraction within Soraban's workflows. Customer data sent to Anthropic is governed by zero-data-retention terms, so it is not retained by Anthropic or used to train its models. Anthropic publishes model/system cards documenting model capabilities, limitations, safety evaluations, and known risks: [Anthropic model cards](
Engineering
Cloudflare
Provides DNS hosting, content delivery network (CDN) services, and web application security protections (including DDoS mitigation and firewalls) to secure and accelerate access to Soraban systems.
Network Security, DNS & Content Delivery
Mailgun Sends system-generated emails such as notifications, authentication passcodes, and document-related alerts.Email Delivery
OpenAI AI
Provides large language models via API for document classification and data extraction within Soraban's workflows. Customer data sent to OpenAI is governed by zero-data-retention terms, so it is not retained by OpenAI or used to train its models. OpenAI publishes system cards documenting model capabilities, limitations, safety evaluations, and known risks: [OpenAI system cards](
Engineering
Stripe Processes payments and provides identity verification services to support regulatory compliance and fraud prevention.Payments & Identity Verification
Twilio Delivers SMS-based messaging, including user notifications, and one-time passcodes used for multi-factor authentication and account security.SMS Messaging
Vercel Hosts and delivers portions of Soraban’s web application interface, ensuring fast and reliable access to user-facing components.Cloud Hosting
WorkOS Supports secure user authentication for all users accessing Soraban.Authentication & Identity Management

Web TechnologiesCSV of Soraban's web technologies · Atom feed of Soraban's web technologies

Soraban's homepage made 105 requests to 29 domains, 7 services controlled by another company, and 4 domains not identified.

Analytics (4): HubSpot, Google Cloud, LinkedIn, UserGemsCDN (2): jsDelivr, CloudflareOther (1): JavaScript libraries: Webflow

7 third parties by category: Analytics 4CDN 2Other 1

Third parties 7 · 94 requests
Webflow Webflow 1.6.0 jQuery 3.5.1 38% of the page's requests 40
HubSpot HubSpot HubSpot Analytics HubSpot Chat 28% of the page's requests 29
Google Cloud Google Analytics Google Font API Google Hosted Libraries Google Tag Manager 12% of the page's requests 13
jsDelivr jsDelivr 4% of the page's requests 4
LinkedIn Linkedin Insight Tag 3% of the page's requests 3
UserGems UserGems 3% of the page's requests 3
Cloudflaresubprocessor cdnjs 2% of the page's requests 2
Unknown 4 · 9 requests

webflow.serviceshubspotonwebflow.comusbrowserspeed.comug-webapp-public-production.s3.amazonaws.com

First party 1 · 2 requests
Soraban Cloudflare GSAP 3.12.5 HSTS HTTP/3 HubSpot Cookie Policy Banner Linkedin Ads Open Graph Webpack core-js 3.6.5 2% of the page's requests 2

6 tracked companies loaded by the homepage are not in Soraban's subprocessor list. A website can use a service without it processing customer data.

ComplianceCSV of Soraban's compliance · Atom feed of Soraban's compliance

Certified

Certifications as Soraban's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Soraban's status page incidents · Atom feed of Soraban's status page incidents

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90 days agotoday

No incidents reported since Sep 30, 2026

As Soraban's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Soraban's subprocessorsCSV of incidents reported by vendors Soraban lists · Atom feed of incidents reported by vendors Soraban lists

253 reported incidents in the last 30 days, by 7 of the vendors Soraban lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Soraban was involved.

DateCompanyIncidentImpactLasted
OpenAIGPT-image-2.5 and 2.6 Sunburst & Flare High error rate minorongoing
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs critical9 h 42 min
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
VercelElevated Sandbox and Blob request latency and errors minor1 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min

And 228 more. All of them: CSV · Who is around them.

ChangesCSV of Soraban's changes · Atom feed of Soraban's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Soraban's site

Soraban transparency rating

It updates with the rating.

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