Third Party Index

Survicate

survicate.com

Subprocessors

13 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services EMEA SARL IT infrastructureLuxembourg / Ireland
Anthropic Ireland, Limited AIArtificial Intelligence, data analysis and summarizationUSA, Ireland
AssemblyAI, Inc. AIAPI to transcribe Audio/Video recordings, for Insights Hub service purposesUSA
BUNNYWAY, informacijske storitve d.o.o. Content delivery networkSlovenia
Cloudflare, Inc. Network traffic security improvement, assisting with content delivery and DDoS protectionUSA
Cloudinary, Inc. Managing and optimizing images and videos for enhancing the visual quality and engagement of online surveys; optimized delivery through a content delivery network (CDN)USA
Datadog, Inc. Security log processing and analysisUSA
DeepL SE Translating survey content & open-text responsesGermany, European Economic Area
Google LLC, Google Ireland Limited, Google Cloud Poland Sp. z o.o. Open-text responses translation feature using Google APIUSA, Ireland, Poland
Intercom, Inc. Managing customer interactions, support case management, communication for problem-solving with the toolUSA
Linear Orbit, Inc. Support case management, coordination of problem-solving with the toolUSA, Belgium
OpenAI, L.L.C. AIArtificial Intelligence, data analysis and summarizationRepublic of Ireland, USA
Sendgrid (Twilio, Inc.) Email notifications deliver information to the user about responses provided by respondentsUSA

Service status

Jul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: 1 incident (1 minor)Jul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
  • 16 h 8 min typical time to resolve
BeganIncidentImpactLasted
Login failure after accepting company invitationminor16 h 8 min
Issues with showing AI follow-ups in Text answer questionsminor2 h 7 min
Degraded performance for Google Sheets integrationminor15 h 36 min
Issues with logging in and accessing workspacesmajor25 min
GoogleSheets integration degraded performanceminor2 days
BigQuery integration degraded performanceminor6 days
Partial Survey Disruption - Cloudflare Outagemajor2 h 47 min
Microsoft Teams Integration currently unavailable.major1 h 35 min

Incidents per month

0 2 4 Nov 2025: 3 incidents (2 major, 1 minor) · partial: our history begins Nov 5 · typical time to resolve 1 h 35 min Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 2 incidents (2 minor) · typical time to resolve 6 days Mar 2026: 1 incident (1 major) · typical time to resolve 25 min Apr 2026: 1 incident (1 minor) · typical time to resolve 15 h 36 min May 2026: 0 incidents Jun 2026: 1 incident (1 minor) · typical time to resolve 2 h 7 min Jul 2026: 1 incident (1 minor) · typical time to resolve 16 h 8 min Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

As Survicate's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Survicate's site

Survicate transparency rating

It updates with the rating.

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