AssemblyAI
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Data processing and storage to provide commercial products; AI services used include data processing and data storage for product improvement.; Provides infrastructure and services necessary to deliver our product to our customers | US, Ireland | |
| Anthropic | Allows text to be input into LLMs driving expanded use cases for speech to text pipelines with a single API; Large language model (LLM) processing | US | |
| Baseten | Optional Language Model Processing Provider; Used as (an optional) subprocessor of transcribed audio files (text) to manage traffic and deliver audio context | US, Europe, Australia | |
| Cloudflare | Cloud monitoring; Cloudflare provides content delivery network services, cybersecurity, DDoS mitigation, wide area network services, reverse proxies, Domain Name Service, ICANN-accredited[3] domain registration, and other services | US | |
| Datadog | Consolidates metrics to provide operational insights, and workload management; Observability services and logging | US | |
| DigitalOcean | Optional Large Language Model Provider; Used as (an optional) processor of transcribed audio files (text) to better understand audio context. | Global | |
| Fireworks AI | Optional Large Language Model Provider; Used as (an optional) processor of transcribed audio files (text) to better understand audio context. | US | |
| GitHub | Code forge where code is developed, reviewed and maintained.; Consolidating production code resources so they are accessible to authorized staff. | US | |
| Google Cloud | Optional Large Language Model Provider; Used as (an optional) processor of transcribed audio files (text) to better understand audio context. | US, Belgium | |
| Metronome | Billing pipeline - provides metering to determine usage volume associated with accounts.; Metering service | US | |
| OpenAI | Optional Large Language Model Provider; Used as (an optional) processor of transcribed audio files (text) to better understand audio context. | US | |
| Pendo | Customer Experience Platform; Used to better understand how our customers interact with our services. Pendo helps us with in-app analytics, user engagement, and collecting feedback to improve our product. This includes analyzing usage patterns to optimize user experience, delivering in-app guides, and collecting feedback. | US | |
| Stripe | Payment processing; Provides gateway services, customer account management, and billing capabilities. | US, Ireland | |
| Stytch | Identity platform used to develop social login, expand roles and add federated access to the dashboard.; Provides authentication, authorization and security to customers using the dashboard. | US | |
| Together AI | Optional Large Language Model Provider; Used as (an optional) processor of transcribed audio files (text) to better understand audio context. | Global | |
| Vercel | Engineering; Provides certificate and encryption management | US |
Listed as a subprocessor by (22)
Purposes as each company states them.
Apollo apollo.io
BrightHire brighthire.com Automatic Transcription Technology
ClickUp™ clickup.com Application AI Functionality
Close close.com Call and Meeting Transcriptions
Dovetail dovetail.com Processor of web application audio files for transcription service; Video transcription
Granola grano.la **Purpose of processing** – Cloud provider for transcription. **Hosting location** – United States **Entity address** – 2261 Market Street #4577, San Francisco, CA 94114, USA **Compliance measures** – [AssemblyAI Security](https://security.assembly.com/); AI Processing & Transcription
HackerRank hackerrank.com Speech to text transcription
Krisp krisp.ai Cloud-based Speech-to-Text API service; We use AssemblyAI services when our customers elect to join their online meetings with a meeting bot. AssemblyAI is SOC 2 compliant and is committed to meeting GDPR, PCI-DSS, and other relevant standards.
LiveKit livekit.com Model inference
Mailgun mailgun.com Speech-to-text; content analysis; conversation; conversions and
Notion notion.com Transcription services
Notion notion.so Transcription services
Pipedrive pipedrive.com
Relevance AI relevanceai.com AI Models; Engineering
Retell AI retellai.com
Rootly rootly.com Speech-to-text transcription, summarization, PII redaction, and speaker identification
Sendbird sendbird.com Speech-to-text processing service used to support Sendbird’s Voice AI Agent functionality
Sinch sinch.com Speech-to-text; content analysis; conversation; conversions and
Teamtailor teamtailor.com Transcription of meetings as part of our (ADD-ON and Opt-in) Co-pilot Meeting Insights feature. [Meeting Insights]
Velocity T.K. velocity.tech Cloud Service Provider: Used to support speech-to-text; audio into actionable text for documentation and analysis.; transcription capabilities, enabling BigPanda to convert meeting
WebFX webfx.com Audio Translation; Used as a platform for audio processing and transcription services.
nylas nylas.com Speech to Text Transcription
Changes
None since tracking began.