AssemblyAI

assemblyai.com

AssemblyAI declares 18 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 22, 2026. 66 tracked vendors name AssemblyAI as a subprocessor, including Mailgun, Notion and Hyperdoc (a.k.a. Recall.ai).

Subprocessors CSV · Atom DORA draft CSV what's this? · 

18 third parties.

NamePurposeLocationListed since
Amazon Web Services
Provides infrastructure and services necessary to deliver our product to our customers; Provides infrastructure and services necessary to deliver our product to our customers. Data processing, key management, identity and access management, and storage to provide commercial products.
US, Ireland, Germany, Sweden, Italy, Spain, France
Anthropic AILarge language model (LLM) processingUS
Baseten AIOptional Language Model Processing Provider; Used as (an optional) subprocessor of transcribed audio files (text) to manage traffic and deliver audio contextUS, Europe, Australia
CrowdStrike Anti-malware, heuristics and security logging tool, installed on ingress points to the organization and employee devices.; SecurityUS
Datadog Consolidates metrics to provide operational insights, and workload management; Observability services and logging; Observability, workload management, loggingUS
DigitalOcean Optional Large Language Model Provider; Used as (an optional) processor of transcribed audio files (text) to better understand audio context.Global
Fireworks AI AIOptional Large Language Model Provider; Used as (an optional) processor of transcribed audio files (text) to better understand audio context.US
Google Cloud Optional Large Language Model Provider; Used as (an optional) processor of transcribed audio files (text) to better understand audio context.US, Belgium
Google Workspace Communications tool used in customer support efforts; Customer SupportUS
Metronome Metering service; Metering service; Billing pipeline - provides metering to determine usage volume associated with accounts.US
OpenAI AIOptional Large Language Model Provider; Used as (an optional) processor of transcribed audio files (text) to better understand audio context.US
Pylon Communications and ticketing tool used in customer support efforts; Customer SupportUS
Railway Customer Support; Hosts custom internal customer support applicationsUS
Slack Communications tool used in customer support efforts; Customer SupportUS
Stripe Payment processing; Payment processing; Provides gateway services, customer account management, and billing capabilities.US, Ireland
Stytch
Authentication, authorization, security; Provides authentication, authorization and security to customers using the dashboard; Identity platform used to develop social login, expand roles and add federated access to the dashboard.
US
Together AI AIOptional Large Language Model Provider; Used as (an optional) processor of transcribed audio files (text) to better understand audio context.Global
Vercel Engineering; Engineering; Hosts customer website dashboard; Provides certificate and encryption managementUS

Web TechnologiesCSV · Atom

AssemblyAI's homepage made 198 requests to 11 domains, and 5 services controlled by another company.

Advertising (1): Google CloudAnalytics (1): LinkedInCookie compliance (1): OneTrustOther (2): Customer data platform: RudderStack; RUM: Datadog

5 third parties by category: Advertising 1Analytics 1Cookie compliance 1Other 2

Third parties 5 · 39 requests
OneTrust OneTrust 7% of the page's requests 14
Datadogsubprocessor Datadog 6% of the page's requests 11
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 5% of the page's requests 10
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
RudderStack Rudderstack <1% of the page's requests 1
First party 1 · 159 requests
AssemblyAI Astro HSTS Open Graph Vercel Vercel Analytics Vercel Speed Insights 80% of the page's requests 159

2 tracked companies loaded by the homepage are not in AssemblyAI's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (66)CSV · Atom

1–50 of 66
  • AirCall aircall.io Generation of transcription from call recordings
  • Apollo apollo.io
  • Ashby ashbyhq.com Optional AI Notetaker Add-on
  • BigPanda bigpanda.io Cloud Service Provider: Used to support speech-to-text; audio into actionable text for documentation and analysis.; transcription capabilities, enabling BigPanda to convert meeting
  • Binti binti.com Speech to text translation; ‘Universal’ speech recognition model for speech-to-text transcription. AssemblyAI is only enabled on authorized agency environments with explicit permission obtained by organizations only.
  • Blinq blinq.me
  • Bonusly bonus.ly Speech-to-text and speech understanding AI models for transcription and audio intelligence
  • BrightHire brighthire.com Automatic Transcription Technology
  • CallHippo callhippo.com Transcription for calls
  • CallRail callrail.com Provides speech to text transcriptions and AI services.
  • ClickUp™ clickup.com Application AI Functionality
  • Close close.com Call and Meeting Transcriptions
  • Clueso clueso.io Speech-to-text
  • Cradle cradle.io Voice transcription of call recordings and voicemails
  • Day AI day.ai Transcription
  • Dovetail dovetail.com Processor of web application audio files for transcription service; Video transcription
  • Enthu.AI enthu.ai Transcription Services
  • Filevine filevine.com Speech AI models
  • Fireflies.AI fireflies.ai Transcription service
  • FireHydrant firehydrant.com Audio transcription
  • Four/Four fourfour.ai AssemblyAI provides speech-to-text services in many languages.; Transcription services
  • Grain grain.com Speech-to-text processing service
  • Granola grano.la AI Processing & Transcription; Purpose of processing – Cloud provider for transcription. Hosting location – United States Entity address – 2261 Market Street #4577, San Francisco, CA 94114, USA Compliance measures – [AssemblyAI Security](
  • HackerRank hackerrank.com Speech to text transcription
  • HeyMarvin heymarvin.com Audio/Video Transcription and Processing services
  • Hyperdoc (a.k.a. Recall.ai) recall.ai Data storage and processing
  • iSpring Solutions ispringsolutions.com AI based services
  • Kapiche kapiche.com Audio Transcription
  • Kindred Minds kindredminds.com Audio transcription
  • Kolsetu kolsetu.com
  • Krisp krisp.ai Cloud-based Speech-to-Text API service; We use AssemblyAI services when our customers elect to join their online meetings with a meeting bot. AssemblyAI is SOC 2 compliant and is committed to meeting GDPR, PCI-DSS, and other relevant standards.
  • LiveKit livekit.com Model inference
  • Lorikeet lorikeetcx.ai AssemblyAI transcribes live customer call audio, operating as the failover and quality-comparison provider alongside our primary transcription vendor.; Speech-to-text transcription for voice calls
  • Mailgun mailgun.com Speech-to-text; content analysis; conversation; conversions and
  • NEXT nextapp.co Speech-to-text
  • Notion notion.com Transcription services
  • nylas nylas.com Speech to Text Transcription
  • Phenom phenom.com Live transcription for the Interview Intelligence and Screening & Scheduling modules.; Speech-to-text processing
  • Pipedrive pipedrive.com
  • Relevance AI relevanceai.com AI Models; Engineering
  • Remesh remesh.ai Speech-to-text API used to transcribe and extract transcriptions from video recordings and audio.
  • Retell AI retellai.com
  • Revenue Grid revenuegrid.com Meeting transcript generation
  • Sales Kong saleskong.com Transcription
  • Scratchpad scratchpad.com Transcription services
  • Scribe scribehow.com Scribe uses AssemblyAI to process user data for theduration set forth in the user or organization’s agreement with Scribe. AssemblyAI is utilized for speech to text and text to speech transcription, as well as formatting User Content into video how-to guides.; Services provision
  • Sendbird sendbird.com Speech-to-text processing service used to support Sendbird’s Voice AI Agent functionality
  • Shotstack shotstack.io Speech-to-text transcription and caption generation for Customer media.
  • Sibme sibme.com Audio/Video Speech-to-Text Services
  • Sinch sinch.com Speech-to-text; content analysis; conversation; conversions and
  • Show next 16

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: 1 incident (1 minor)Aug 19: 1 incident (1 major)Aug 20: 1 incident (1 minor)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: 1 incident (1 minor)Aug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: 1 incident (1 no impact stated)Sep 14: no incident reportedSep 15: no incident reportedSep 16: 1 incident (1 critical)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: 1 incident (1 minor)Sep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: 1 incident (1 major)Oct 6: 3 incidents (1 major, 2 minor)Oct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: 1 incident (1 minor)Oct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: 1 incident (1 minor)Nov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 14 incidents in 90 days
  • 4 major or critical
  • 38 min typical time to resolve
  • 1 h 18 min longest major
BeganIncidentImpactLasted
Elevated errors and delays for Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Prominor1 h 15 min
Real-time STT: 502 errors related to change to temporary tokensminor42 min
Increased Processing Times and Errors on EU Endpoint for Universal-3 Pro Async modelminor19 min
Increased Processing Times and Errors on US Endpoint for Universal-3.5 Pro Async modelmajor25 min
Rejected Sessions on US Endpoint for Universal-3.6 Pro Realtime Modelminor—
Increased processing times and errors for Universal-3.5 Pro on the EU async endpointmajor1 h 18 min
Increased turnaround times for Async Universal-3 modelminor30 min
Outage on US Async Endpointcritical1 h 14 min

Incidents per month

0 3 6 Dec 2025: 0 incidents Jan 2026: 3 incidents (1 critical, 2 minor) · typical time to resolve 1 h 38 min Feb 2026: 4 incidents (1 major, 3 minor) · typical time to resolve 1 h 55 min Mar 2026: 2 incidents (2 minor) · typical time to resolve 5 h 14 min Apr 2026: 3 incidents (1 major, 1 minor, 1 no impact stated) · typical time to resolve 47 min May 2026: 3 incidents (3 minor) · typical time to resolve 3 h 8 min Jun 2026: 2 incidents (1 critical, 1 major) · typical time to resolve 1 h 27 min Jul 2026: 3 incidents (1 minor, 2 no impact stated) · typical time to resolve 19 min Aug 2026: 6 incidents (1 major, 5 minor) · typical time to resolve 38 min Sep 2026: 3 incidents (1 critical, 1 minor, 1 no impact stated) · typical time to resolve 1 h 14 min Oct 2026: 5 incidents (2 major, 3 minor) · typical time to resolve 42 min Nov 2026: 1 incident (1 minor) · typical time to resolve 1 h 15 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Asynchronous API9
Streaming API3

As AssemblyAI's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by AssemblyAI's subprocessorsCSV · Atom

348 reported incidents in the last 30 days, by 11 of the vendors AssemblyAI lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that AssemblyAI was involved.

DateCompanyIncidentImpactLasted
FireworksService Degradation for GLM 5.3 Fast minor30 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
FireworksService Degradation for Kimi K3.1 Pro minor2 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
BasetenModel APIs are down for all models critical21 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
PylonSlack Integration Connection Issues major3 h 13 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
FireworksService Degradation for GLM 5.3 minor24 min
FireworksService Degradation for DeepSeek V4.1 Flash 1017 minor1 h 25 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
VercelElevated Sandbox and Blob request latency and errors minor1 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
MetronomeAlerts are delayed major1 h 31 min
FireworksService Degradation for Kimi K3 minorongoing

And 323 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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AssemblyAI transparency rating

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