Third Party Index

Builder.io

builder.io

Subprocessors

24 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services Provides global content delivery (CDN) and logging infrastructure
Amplitude Analytics on how users interact with the app
Anthropic AIProvider of hosting for Large Language Models
Cloudinary Stores and optimizes user-uploaded media content
Common Room go-to-market analytics
Discourse Community support and communication services
Fastly Provides global content delivery (CDN)
Fireworks AIAI model Inference infrastructure
Fly.io Edge deployment platform
Fullstory Tracks in-app user behavior and session replays
Gong captures and analyzes customer interactions
Google Cloud Platform captures and analyzes customer interactions (calls, emails, meetings, CRM data) using AI to provide sales teams with insights that improve productivity, predictability, and growthMain hosting provider for the production application. Primary holder of application data
Launchdarkly Controls app functionality via feature flags with potential user segmentation
MongoDB Hosts application database with customer records
Neon Application Hosting, Database
Netlify Application hosting
OpenAI AIProvider of hosted Large Language Models used in app features
Polytomic Syncs customer data between internal systems
Pylon Customer Support Ticketing
Redis labs Caches active user session data or frequently queried records
Sendgrid Delivers transactional and alert emails to users
Sentry Captures error data, may include user-specific logs or debug context
Sigma Analyzes application and product usage data
Stripe Processes customer payment information

Compliance

Certified
Says it complies with

Certifications as Builder.io's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: 1 incident (1 minor)Aug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 minor)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 0 major or critical
  • 2 h 20 min typical time to resolve
BeganIncidentImpactLasted
Issues Creating New Branches for Projectsminor38 min
Slightly elevated Content API latencyminor2 h 20 min
Investigating elevated p99 latencyminor8 h
Service Distruption affecting Projectsmajor1 h 2 min
Performance Degradation for Projects due to Upstream Providerminor2 h 8 min
Upstream incident reportedmajor25 min
Elevated Content API latencymajor14 min
Elevated Content API latencymajor11 min

Incidents per month

0 2 4 Oct 2025: 4 incidents (4 major) · typical time to resolve 25 min Nov 2025: 0 incidents Dec 2025: 1 incident (1 minor) · typical time to resolve 2 h 8 min Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 8 h Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 1 incident (1 minor) · typical time to resolve 2 h 20 min Sep 2026: 1 incident (1 minor) · typical time to resolve 38 min Oct 2025Nov Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated

Components affected

ComponentIncidents
Content Delivery APIs1
Projects1

As Builder.io's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Builder.io's site

Builder.io transparency rating

It updates with the rating.

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