SymphonyAI

symphonyai.com

SymphonyAI declares 17 subprocessors, plus 2 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Microsoft and Twilio. No published changes since we first read it on Nov 7, 2026.

Subprocessors CSV of SymphonyAI's subprocessors · Atom feed of SymphonyAI's subprocessors DORA draft CSV of SymphonyAI's subprocessors as declared by SymphonyAI what's this? · 

17 third parties, 2 affiliates.

NamePurposeLocationListed since
Alibaba Summit PlatformAPAC
AWS (and further sub- processors appointed by AWS) Summit Platform and Data StorageIndia, USA,EMEA, APAC
Azure (and further sub- processors appointed by Microsoft) and Data Storage
Cloud (and further sub- processors appointed by Alibaba) and Data Storage
Connect
Connectwise (and further sub- processors appointed by Screen Connect Connectwise )
Dashboard (and further sub- processors appointed by License Dashboard)
Exago Inc. (and further sub- processors appointed by Exago Inc.) Reporting Services
Izenda (and further sub- processors appointed by Izenda) Reporting Services
License Advanced SAMEMEA, India, USA
Microsoft Summit PlatformIndia, USA,EMEA, APAC
Oracle Summit PlatformEMEA, India
Screen Remote DesktopUSA
Sendgrid (and further sub- processors appointed by Twilio) communication
Summit IT Solutions Pvt Ltd (Summit) SubsidiaryIndia
Summit Software Sdn Bhd SubsidiaryMalaysia
Twillio Messaging, voiceUSA
SymphonyAI affiliates (2)
NamePurposeLocationListed since
SymphonyAI Summit, Inc. ParentUSA
SymphonyAI Summit ME LLC SubsidiaryUAE

Web TechnologiesCSV of SymphonyAI's web technologies · Atom feed of SymphonyAI's web technologies

SymphonyAI's homepage made 98 requests to 21 domains, 10 services controlled by another company, and 1 domain not identified.

Analytics (3): Clay, LinkedIn, ZoomInfoCDN (3): jsDelivr, Cloudflare, jQueryAdvertising (1): Google CloudCookie compliance (1): OneTrustOther (2): Page builders: Webflow; reviewed as Video players: Vimeo

10 third parties by category: Analytics 3CDN 3Advertising 1Cookie compliance 1Other 2

Third parties 10 · 90 requests
Webflow Webflow 1.6.0 43% of the page's requests 42
Google Cloud DoubleClick Floodlight Google Font API Google Hosted Libraries Google Tag Manager 19% of the page's requests 19
OneTrust OneTrust 14% of the page's requests 14
Clay Clay Web Intent 4% of the page's requests 4
LinkedIn Linkedin Insight Tag 3% of the page's requests 3
ZoomInfo Zoominfo 3% of the page's requests 3
jsDelivr jsDelivr 2% of the page's requests 2
Cloudflare cdnjs 1% of the page's requests 1
Vimeo vimeo.com 1% of the page's requests 1
jQuery jQuery 4.0.0 jQuery CDN 1% of the page's requests 1
Unknown 1 · 2 requests

baunfire-dev.github.io

First party 1 · 6 requests
SymphonyAI Cloudflare GSAP 3.15.1 Google Analytics HSTS HTTP/3 LottieFiles 5.12.2 Open Graph Priority Hints Webpack 6% of the page's requests 6

9 tracked companies loaded by the homepage are not in SymphonyAI's subprocessor list. A website can use a service without it processing customer data.

Incidents reported by SymphonyAI's subprocessorsCSV of incidents reported by vendors SymphonyAI lists · Atom feed of incidents reported by vendors SymphonyAI lists

188 reported incidents in the last 30 days, by 2 of the vendors SymphonyAI lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that SymphonyAI was involved.

DateCompanyIncidentImpactLasted
Twilio· SendGridSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
Twilio· SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
Twilio· SendGridMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minorongoing
Twilio· SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
Twilio· SendGridVoice Call Failures in JP1 minor3 h 51 min
Twilio· SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
Twilio· SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
Twilio· SendGridIssue resolved minor1 h 43 min
Twilio· SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
Twilio· SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
Twilio· SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
Twilio· SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
Twilio· SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
Twilio· SendGridSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
Twilio· SendGridSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
Twilio· SendGridSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
Twilio· SendGridSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
Twilio· SendGridSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
Twilio· SendGridSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
Twilio· SendGridSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
Twilio· SendGridSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min
Twilio· SendGridSMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor21 h 36 min
Twilio· SendGridSMS Delivery Delays from Twilio to Multiple Networks in India minor3 h 39 min
Twilio· SendGridSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand minor2 days
Twilio· SendGridSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile minorongoing

And 163 more. All of them: CSV · Who is around them.

ChangesCSV of SymphonyAI's changes · Atom feed of SymphonyAI's changes

See the list as we read it on any date: Time machine

None since tracking began.

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SymphonyAI transparency rating

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