Tigris Data
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | not found | 0 / 5 |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 84 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Tigris Data's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/tigris-data"><img src="https://thirdpartyindex.com/badge/tigris-data.svg" alt="Tigris Data transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/tigris-data)Compliance
- Certified
Certifications as Tigris Data's trust center lists them; reports are usually shared on request (evidence)
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list safebase | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Equinix | Datacenter Provider | US | |
| Fly.io | Hosting Provider | Global | |
| Loops.so | Email communication | US | |
| Oracle | Hosting Provider | Global | |
| Plain | Customer support communication | US | |
| Slack | Internal communication | US | |
| Stripe | Payment processing | US |
Listed as a subprocessor by (2)
Purposes as each company states them.
Railway railway.com Cloud Storage
fal fal.ai - Contact: [email protected] - Address: Tigris Data Inc. 1250 Borregas Ave, #87, Sunnyvale, CA 94089 - Description: Data storage and processing; Data storage and processing
Service status
- 19 incidents in 90 days
- 12 major or critical
- 23 min typical time to resolve
- 4 h 35 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Increased latencies in Tokyo | major | 4 min | |
| Increased error rates in San Jose | major | 4 min | |
| Outage in San Jose region | critical | 1 h | |
| Partial outage in US regions | major | 1 h 33 min | |
| Increased error rates in London | major | 4 min | |
| Increased latencies in Ashburn/IAD Region for users in AWS | minor | 2 h 34 min | |
| Increased error rates in Sao Paulo | major | 9 min | |
| Increased latencies in San Jose | major | 23 min |
As Tigris Data's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.