fal

fal.ai

fal declares 15 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Stripe. No published changes since we first read it on Sep 21, 2026. 16 tracked vendors name fal as a subprocessor, including ElevenLabs, Adobe and Figma.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

15 third parties.

NamePurposeLocationListed since
Amazon Web Services, Inc. - Contact: - Address: 410 Terry Avenue North, Seattle, WA 98109-5210 - Description: Cloud Service Provider & Hosting; Cloud Service Provider & HostingUnited States
Cloudflare, Inc.
- Contact: dpo@cloudflare.com - Address: 101 Townsend St. San Francisco, CA 94107 - Description: Content distribution, security, abuse prevention and DNS services for web traffic transmitted to and from the Services. Local (Cloudflare routes traffic to worldwide data centers closest to the user's location. Logging by Cloudflare is performed in the United States.); Content distribution (CDN), security and DNS services.
United States
Crusoe Energy System LLC
- Contact: security@crusoe.ai - Address: 225 Bush St # 16, San Francisco, CA 94104 - Description: GPU Hosting and Infrastructure Provider; GPU Hosting and Infrastructure provider United States
United States
Datadog, Inc.
- Contact: privacy@datadoghq.com - Address: 620 8th Avenue, Floor 45, New York, NY 10018 - Description: Ingesting, parsing, querying and performing analytics on Service application and infrastructure logs.; Service Monitoring & Analytics
United States
Google LLC: G-Suite
- Contact: enterprise-dpo@google.com - Address: 600 Amphitheatre Parkway, Mountain View, California 94043, United States - Description: Email communication & Cloud Collaboration; Email Communication & Cloud Collaboration
United States
Google LLC: Google Cloud Platform (GCP) - Contact: [ - Address: 1600 Amphitheatre Parkway, Mountain View, California 94043, United States - Description: Cloud Infrastructure; Cloud InfrastructureUnited States
Lambda, Inc.
- Contact: privacy@lambdal.com - Address: 2510 Zanker Road San Jose, California 95131 - Description: GPU Hosting and Infrastructure Provider; GPU Hosting and Infrastructure provider
United States
Linear Orbit, Inc.
- Contact: security@linear.app - Address: 440 N Barranca Ave #4242 Covina, CA 91723 - Description:Project management and product & engineering related activity tracking, product quality documentation.; Internal communication (Task Management)
United States
Pylon Labs, Inc. - Contact: legal@usepylon.com - Address: 188 King Street - #502 , San Francisco, CA 94107 - Description: Tool used to process inbound support requests.; Email SupportUnited States
Raintank Inc (Grafana Labs)
- Contact: legal-ops@grafana.com - Address: 29 Broadway Penthouse, New York, NY 10006 USA - Description: Connectivity monitoring, logging and analytics.; Service Monitoring and Logging
United States
Salesforce, Inc. - Contact: privacy@salesforce.com. - Address: 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA - Description: Sales CRM; Sales CRMUnited States
Slack Technologies, LLC - Contact: dpo@slack.com - Address: 500 Howard Street , San Francisco, CA, 94105 USA - Description: Internal communication tool used by Engineering; Internal Communication ToolUnited States
Stripe, Inc - Contact: dpo@stripe.com - Address: 354 Oyster Point Boulevard, South San Francisco, California, 94080 - Description: Billing and payment processor; Billing & PaymentsUnited States
Tigris Data - Contact: security@tigrisdata.com - Address: Tigris Data Inc. 1250 Borregas Ave, #87, Sunnyvale, CA 94089 - Description: Data storage and processing; Data storage and processingUnited States
Twilio, Inc. - Contact: DPO@twilio.com - Address: 101 Spear St 5th floor, San Francisco, CA 94105 - Description: Marketing Email/SMS Communications; Marketing Email/SMS CommunicationsUnited States

Web TechnologiesCSV · Atom

fal's homepage made 122 requests to 6 domains, and 3 services controlled by another company.

CDN (1): UNPKGOther (2): JavaScript libraries: Webflow; Security: DataGrail

3 third parties by category: CDN 1Other 2

Third parties 3 · 80 requests
Webflow Webflow 1.6.0 jQuery 3.5.1 62% of the page's requests 76
DataGrail DataGrail 2% of the page's requests 2
UNPKG Unpkg 2% of the page's requests 2
First party 1 · 42 requests
fal Cloudflare GSAP 3.15.0 HSTS Open Graph PostHog Priority Hints Vercel Webpack 34% of the page's requests 42

2 tracked companies loaded by the homepage are not in fal's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (16)CSV · Atom

16 companies
  • Adaptive Security adaptivesecurity.com AI models and APIs used to support product functionality.
  • Adobe adobe.com
  • Air air.inc Contact: Privacy / Support support@fal.ai; Generative media generation
  • Anrie anrie.ai Media-generation broker on the creative path (video/lipsync/image models).
  • Canva canva.com Canva AI Services
  • Colossyan Creator colossyan.com Fal.ai provides access to a broader catalog of high-performance generative models, allowing us to bring new dynamic AI features to Colossyan workflows.; Generative AI Models
  • ElevenLabs elevenlabs.io Generation and processing of synthetic media content
  • Figma figma.com Platform hosting; Selectable AI model provider
  • Genspark genspark.ai AI developer platform
  • Kaltura kaltura.com AI Infrastructure
  • Lightricks lightricks.com Models
  • Luma AI lumalabs.ai Image, video, and audio generation provider
  • OutThink outthink.io AI video generation for simulated social-engineering training videos (5)
  • Shotstack shotstack.io AI media generation and processing, including prompts, input media and generated outputs for supported AI features.
  • Synthesia synthesia.io Processes text, audio, and video inputs via hosted generative AI models.
  • Topaz Labs topazlabs.com Hosting and Storage Systems Provider

ComplianceCSV · Atom

Certified

Certifications as fal's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: 1 incident (1 no impact stated)Sep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: 1 incident (1 no impact stated)Sep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 0 major or critical
  • 30 min typical time to resolve
BeganIncidentImpactLasted
Investigating slowness and reduced trafficno impact stated18 min
fal.run is unreachable for synchronous requestsno impact stated30 min
Request Metrics Lagno impact stated6 h 11 min
Degraded outbound DNS from runnersno impact stated1 h 14 min
Elevated API error ratesno impact stated1 h 16 min
Experiencing Issues with Request Recording and Metricsno impact stated15 h 4 min
High latencyno impact stated6 h 28 min
Errors and high latencyno impact stated40 min

Incidents per month

0 2 4 Dec 2025: 1 incident (1 no impact stated) · typical time to resolve 12 min Jan 2026: 1 incident (1 no impact stated) · typical time to resolve 7 min Feb 2026: 2 incidents (2 no impact stated) · typical time to resolve 1 h 39 min Mar 2026: 4 incidents (4 no impact stated) · typical time to resolve 3 h 14 min Apr 2026: 2 incidents (2 no impact stated) · typical time to resolve 4 h 14 min May 2026: 4 incidents (4 no impact stated) · typical time to resolve 6 h 28 min Jun 2026: 1 incident (1 no impact stated) · typical time to resolve 1 h 14 min Jul 2026: 1 incident (1 no impact stated) · typical time to resolve 6 h 11 min Aug 2026: 0 incidents Sep 2026: 2 incidents (2 no impact stated) · typical time to resolve 30 min Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Model API2
Serverless API1

As fal's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by fal's subprocessorsCSV · Atom

247 reported incidents in the last 30 days, by 8 of the vendors fal lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that fal was involved.

DateCompanyIncidentImpactLasted
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
GrafanaDegraded performance for Grafana Cloud Metrics in prod-us-central-7 major1 h 35 min
GrafanaElevated query errors for Grafana Cloud Metrics in prod-us-east-3 minor4 h 13 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
PylonSlack Integration Connection Issues major3 h 13 min
LinearSlack integration degraded due to Slack outage minor3 h 9 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
GrafanaCloud Logs writes - Elevated latency and error rates in prod-eu-central-0 no impact stated17 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
GrafanaMimir query unexpected response with status code 500 minor8 h 31 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min

And 222 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for fal's site

fal transparency rating

It updates with the rating.

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