Prisma

prisma.io

Prisma declares 23 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Stripe. No published changes since we first read it on Nov 6, 2026.

Subprocessors CSV of Prisma's subprocessors · Atom feed of Prisma's subprocessors DORA draft CSV of Prisma's subprocessors as declared by Prisma what's this? · 

23 third parties.

NamePurposeLocationListed since
Amazon Web Services Cloud ProviderUSA
Anthropic (Claude) AIAI Query AnalyzerUSA
Axiom, Inc. LogsUSA
Brevo (SendinBlue) Customer Communications; Email marketingUSA
Cal.com, Inc. Calendar management.; Customer MeetingsUSA
ClickHouse Centralised Logging and Log Analytics; Cloud monitoringUSA
Cloudflare Cloud monitoringUSA
The Constant Company, LLC (VULTR) Cloud providerUSA
dbt Labs Data AnalyticsUSA
Fivetran Data AnalyticsUSA
GitHub Version ControlUSA
Google Workspace Identity provider and CommunicationUSA
Kapa.ai Inc. AI Search; Index and categorize Prisma's public facing documentation in order to provide users with AI-based answers to their questions.USA
Notion Internal DocumentationUSA
PostHog UX AnalyticsUSA
Sentry Cloud MonitoringUSA
Slack CommunicationUSA
Snowflake Data AnalyticsUSA
Stripe, Inc. Payment ProcessingUSA
Tigris Data, Inc Data storageUSA
Tolt Affiliate referral trackingUSA
Vercel Engineering; Web servicesUSA
Zapier Inc Billing NotiicationsUSA

Web TechnologiesCSV of Prisma's web technologies · Atom feed of Prisma's web technologies

Prisma's homepage made 104 requests to 12 domains, and 5 services controlled by another company.

Advertising (2): Google Cloud, OpenAIAnalytics (1): PromptwatchCookie compliance (1): CookieYesOther (1): Font scripts: Font Awesome

5 third parties by category: Advertising 2Analytics 1Cookie compliance 1Other 1

Third parties 5 · 26 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 12% of the page's requests 12
CookieYes CookieYes 6% of the page's requests 6
OpenAI ChatGPT Ads Measurement Pixel 4% of the page's requests 4
Font Awesome Font Awesome 2% of the page's requests 2
Promptwatch Promptwatch 2% of the page's requests 2
First party 1 · 78 requests
Prisma Framer Motion HSTS Lucide Next.js 16.3.4 Next.js App Router Open Graph Priority Hints Radix UI React Turbopack Vercel Webpack 75% of the page's requests 78

2 tracked companies loaded by the homepage are not in Prisma's subprocessor list. A website can use a service without it processing customer data.

ComplianceCSV of Prisma's compliance · Atom feed of Prisma's compliance

Certified
Says it complies with

Certifications as Prisma's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Prisma's status page incidents · Atom feed of Prisma's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 major)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: 1 incident (1 minor)Sep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: 1 incident (1 minor)Oct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 3 incidents in 90 days
  • 1 major or critical
  • 2 h 24 min typical time to resolve
  • 2 h 24 min longest major
BeganIncidentImpactLasted
Intermittent Connection Errors on Prisma Postgresminor3 h 53 min
Degraded performance on Prisma Postgres for some users in US East.minor1 h 4 min
Accelerate is unable to provision new query engines in eu-west-3major2 h 24 min
Accelerate is slow to provision new query engines in eu-west-3minor46 min
Degraded service for Accelerate cold startsminor59 min
Accelerate incident impacting the eu-central-1 regionmajor3 h 51 min
Degraded service for Accelerate in us-east-1 and us-west-1minor15 min
Errors provisioning Prisma Postgres databasesmajor2 h 29 min

Incidents per month

0 2 4 Dec 2025: 2 incidents (1 major, 1 minor) · typical time to resolve 47 min Jan 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 10 h 47 min Feb 2026: 1 incident (1 major) · typical time to resolve 34 min Mar 2026: 2 incidents (2 minor) · typical time to resolve 2 h 6 min Apr 2026: 3 incidents (3 minor) · typical time to resolve 11 h 2 min May 2026: 0 incidents Jun 2026: 1 incident (1 major) · typical time to resolve 2 h 29 min Jul 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 59 min Aug 2026: 1 incident (1 minor) · typical time to resolve 46 min Sep 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 2 h 24 min Oct 2026: 1 incident (1 minor) · typical time to resolve 3 h 53 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Prisma Accelerate1
Prisma Compute1
Prisma Postgres1

As Prisma's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Prisma's subprocessorsCSV of incidents reported by vendors Prisma lists · Atom feed of incidents reported by vendors Prisma lists

140 reported incidents in the last 30 days, by 13 of the vendors Prisma lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Prisma was involved.

DateCompanyIncidentImpactLasted
GitHubImpact across multiple GitHub products including Actions, Pages, and Copilot products. critical33 min
GitHubIncident with Webhooks minor4 min
SentryUS issues feed throwing intermittent errors minor51 min
ClickHouseProvisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo minor7 h 38 min
SentryAccount emails not being delivered major42 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SentryEU region replay ingestion latency minor48 min
VercelElevated Sandbox and Blob request latency and errors minor1 min
NotionSome Notion Agent sessions may hang or stop updating major2 h 19 min
GitHubIncident with Git Operations and Pull Requests critical1 h 44 min
dbt LabsDegraded run performance due to dbt State service disruption no impact stated—
GitHubDegraded availability for GPT-5.3 Codex and GPT-5.6 models in Copilot major49 min
GitHubIncident with Actions and Checks API critical46 min
GitHubIncident with Webhooks and Actions major1 h 50 min
GitHubIncreased timeouts due to surge in anonymous users minor3 h 10 min
GitHubIncrease in timeouts for some unauthenticated users minor1 h 56 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min
SnowflakeINC20000337 minor2 h 5 min
SnowflakeINC20000336 minor3 h 20 min
BrevoMultiple services are impacted minor4 h 16 min
GitHubDegraded performance for multiple GitHub services minor44 min
VercelBuild delays and degraded Vercel Dashboard performance minor25 min
GitHubIncident with Actions minor52 min
ZapierChat with Sales temporarily unavailable no impact stated3 h 28 min
dbt LabsJobs list and Environment pages failing to load minor3 h 24 min

And 115 more. All of them: CSV · Who is around them.

ChangesCSV of Prisma's changes · Atom feed of Prisma's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Prisma's site

Prisma transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/prisma"><img src="https://thirdpartyindex.com/badge/prisma.svg" alt="Prisma transparency rating on Third Party Index" height="20"></a>
[![Prisma transparency rating on Third Party Index](https://thirdpartyindex.com/badge/prisma.svg)](https://thirdpartyindex.com/vendors/prisma)