Vade

vadesecure.com · Part of Hornetsecurity

Vade declares 7 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Zendesk and Scaleway. No published changes since we first read it on Nov 7, 2026. 2 tracked vendors name Vade as a subprocessor, including Fastmail and Duocircle.

Documents marked from Hornetsecurity are Hornetsecurity's.

Subprocessors CSV of Vade's subprocessors · Atom feed of Vade's subprocessors DORA draft CSV of Vade's subprocessors as declared by Vade what's this? · 

7 third parties.

NamePurposeLocationListed since
AIRCALL virtual call centerUSA, UK, Germany and Vietnam
AWS hostingFrance
AZURE PARIS storageFrance
OVH France second backups storageFrance
SCALAIR backups storageFrance
SCALEWAY hostingFrance
ZENDESK ticketing supportUSA

Web TechnologiesCSV of Vade's web technologies · Atom feed of Vade's web technologies

Vade's homepage made 114 requests to 30 domains, and 8 services controlled by another company.

Analytics (3): Google Cloud, Crazy Egg, LinkedInAdvertising (1): MicrosoftMarketing automation (1): HubSpotCookie compliance (1): reviewed: AxeptioCDN (1): reviewed: imgixOther (1): Widgets: Wisepops

8 third parties by category: Analytics 3Advertising 1Marketing automation 1Cookie compliance 1CDN 1Other 1

Third parties 8 · 86 requests
Google Cloud Google Analytics Google Tag Manager YouTube 35% of the page's requests 40
HubSpot HubSpot Swiper 13% of the page's requests 15
Microsoft Microsoft Advertising 9% of the page's requests 10
Axeptio axept.io 7% of the page's requests 8
Crazy Egg Crazy Egg 4% of the page's requests 4
LinkedIn Linkedin Insight Tag 3% of the page's requests 3
Wisepops Wisepops 3% of the page's requests 3
imgix imgix.net 3% of the page's requests 3
Affiliates 1 · 2 requests
Hornetsecurity hornetsecurity.com 2% of the page's requests 2
First party 1 · 26 requests
Vade Axeptio Cloudflare Google Font API HSTS HTTP/3 HubSpot CMS Hub Matomo Analytics Microsoft Clarity Open Graph React core-js 3.18.3 styled-components 5.3.1 23% of the page's requests 26

6 tracked companies loaded by the homepage are not in Vade's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (2)CSV of the companies listing Vade · Atom feed of the companies listing Vade

2 companies
  • Duocircle duocircle.com
  • Fastmail fastmail.com Antispam/antifraud/antiabuse management

Service statusCSV of Vade's status page incidents · Atom feed of Vade's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: 1 incident (1 no impact stated)Oct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
  • 1 min typical time to resolve
BeganIncidentImpactLasted
Vade for GWS - Incident - October 14th & 26thno impact stated1 min
Incident on Vade for M365 (EU/US/DE/ASIA) - Random emails not being actionned correctlyminor6 days
Failed attempt to login to Vade Cloudminor4 days
SafeUnsubscribe - Error 502 suproxy.vadesecure.comno impact stated3 h 9 min
Network issue - Investigating / Incident réseau - Investigationno impact stated4 days
Cloud access issue - Error 500no impact stated9 min
Vade Cloud EU - Incident DNSminor1 h 7 min
Network Issueminor3 h 46 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 1 incident (1 minor) · typical time to resolve 3 h 46 min Mar 2026: 1 incident (1 minor) · typical time to resolve 1 h 7 min Apr 2026: 0 incidents May 2026: 2 incidents (2 no impact stated) · typical time to resolve 4 days Jun 2026: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 4 days Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 1 incident (1 no impact stated) · typical time to resolve 1 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Email Analysis1

As Vade's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Vade's subprocessorsCSV of incidents reported by vendors Vade lists · Atom feed of incidents reported by vendors Vade lists

67 reported incidents in the last 30 days, by 2 of the vendors Vade lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Vade was involved.

DateCompanyIncidentImpactLasted
Scaleway[ElasticMetal] - [world] - The private_network option is not working as expected in the Terraform provider. minorongoing
Scaleway[WEBHOSTING] [fr-par] pf-1010.whm.fr-par.scw.cloud no impact stated47 min
Scaleway[DC3] Interlink Router device at dc3 lost the connexion with the Interlink Route Reflector no impact stated44 min
Scaleway[DOMAIN - DNS] - ns0.online.net and ns0.dom.scw.cloud down no impact stated12 min
Scaleway[COCKPIT] - it-mil - data write/read path KO no impact stated1 min
Scaleway[COCKPIT] - fr-par - Grafana access issues minor20 h 55 min
Scaleway[Dedibox VPS] - VPS provisioning failed minorongoing
Scaleway[Network infrastructure] - AMS1 ; Room H6 Rack 50 - RPN Switch down minor38 min
Scaleway[Block Storage] - fr-par-1 - Write latency increase due to background operations minor4 h 5 min
Scaleway[DEDIBOX] - RPNv1 network unavailability in DC3 room 4-4 corridors C and D minor3 days
Scaleway[DC3] Switch issues in room 4-4 rack B14 / B15 minor3 days
Scaleway[Transactionnal Email] - Delivering Issue minor3 h 6 min
Scaleway[Serverless Functions/Containers] - [nl-ams] - Connectivity issues minor4 h 29 min
ScalewayCockpit (pl-waw) Traces ingestion is degraded minor2 h 37 min
AirCallIssues Making and Receiving Calls major24 min
Scaleway[VPC] - [FR-PAR-1] Metadata API through VPC is experiencing slow response time majorongoing
Scaleway[SERVERLESS] - [fr-par] - Some Serverless Containers are unreachable minor4 h 10 min
Scaleway[LOAD BALANCER] - [PAR1] - Monitoring PN down leading to autohealing mechanism stopped minor7 days
Scaleway[DC3] [NETWORK] Switch down in DC3 Room 46 Rack B09-B10 minor2 h 23 min
Scaleway[BILLING] - Billing consumptions in November are not up-to-date no impact stated17 h 11 min
Scaleway[NETWORK] - [DC5] RPN switch is down on DC5/S9/C52 minor2 h 18 min
Scaleway[Generative APIs] Model mistral-small-3.2-24b-instruct-2506 unavailable. no impact stated1 min
Scaleway[Container Registry] - FR-PAR - API unreacheable upstream request timeout. minor1 min
Scaleway[fr-par] [Serverless SQL DB] Backups will be suspended on Friday and Saturday nights minor3 days
AirCallIncreased Platform Errors major2 h 32 min

And 42 more. All of them: CSV · Who is around them.

ChangesCSV of Vade's changes · Atom feed of Vade's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Vade's site

Vade transparency rating

It updates with the rating.

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