Velocity T.K.

velocity.tech

Velocity T.K. declares 13 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 23, 2026.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

13 third parties.

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud Service Provider: Used to provide core infrastructure,; and scalability of the BigPanda SaaS platform.; hosting, storage, and compute services that support the deliveryEU (Germany); US
Assembly.ai AICloud Service Provider: Used to support speech-to-text; audio into actionable text for documentation and analysis.; transcription capabilities, enabling BigPanda to convert meetingUS
ClickHouse Cloud
Cloud Service Provider: Used to support high-speed storage and querying of operational; data flowing into BigPanda’s AI Detection and Response capabilities, enabling BigPanda to; deliver enhanced detection accuracy and faster contextual insights across the platform.
US
Google Cloud, Vertex AI Service AI
Cloud Service Provider: Used to support AI-driven capabilities such; as language understanding, generative responses, and machine learning analytics,; enabling BigPanda to deliver enhanced automation and contextual insights across the platform.
US
Microsoft Azure OpenAI AI
Cloud Service Provider: Used to support AI-driven capabilities; such as language understanding and text analytics, enabling BigPanda; to enhance automation and contextual insights within its platform.
US
MongoDB, Atlas Service
Cloud Service Provider: Used to provide managed cloud database services,; data within the BigPanda platform.; supporting the secure storage, processing, and scalability of application
US
Neo4j, AuraDB Service
Cloud Service Provider: Used to provide managed graph database services,; advanced analytics and application functionality within the BigPanda platform.; enabling the storage and analysis of relationship-based data to support
US
OpenAI AI
Cloud Service Provider: Used to support AI-powered features; enabling enhanced automation and insights within; such as natural language processing and generative responses,; the BigPanda platform.
US
Oracle Cloud Infrastructure (OCI), Generative AI Service
Cloud Service Provider: Used to support AI-driven capabilities such as language understanding, generative responses, and machine learning analytics, enabling BigPanda to deliver enhanced automation and contextual insights across the platform.
US
Recall.ai Cloud Service Provider: Used to capture and analyze meeting; content from supported video conferencing platforms, enabling; transcription and automated documentation.US
Sisense Inc.
Cloud Service Provider: Used to power embedded analytics and; dashboards and reporting capabilities within its platform.; data visualization, enabling BigPanda to deliver interactive
US
Snowflake, Inc.
Cloud Service Provider: Used to deliver secure and scalable data; analytics capabilities, enabling BigPanda to process, store, and; analyze large volumes of operational and performance data.
US
ThoughtSpot Cloud Service Provider: Used to provide embedded analytics and; insights within the BigPanda platform.; interactive dashboards, enabling self-service reporting and dataUS

Web TechnologiesCSV · Atom

Velocity T.K.'s homepage made 61 requests to 7 domains, and 3 services controlled by another company.

Tag managers (1): Google CloudCookie compliance (1): OneTrustCDN (1): jsDelivr

3 third parties by category: Tag managers 1Cookie compliance 1CDN 1

Third parties 3 · 15 requests
OneTrust OneTrust 18% of the page's requests 11
Google Cloudsubprocessor Google Tag Manager 5% of the page's requests 3
jsDelivr jsDelivr 2% of the page's requests 1
First party 1 · 46 requests
Velocity T.K. Chart.js Cloudflare Divi FitVids.JS Google Font API HSTS HTTP/3 Magnific Popup Max Mega Menu Microsoft Clarity MySQL Open Graph PHP Priority Hints SVG Support WP Engine WP Rocket 3.23.1.1 WordPress Yoast SEO 28.8 Yoast SEO Premium 28.2 YouTube jQuery 3.7.1 jQuery Migrate 3.4.1 75% of the page's requests 46

2 tracked companies loaded by the homepage are not in Velocity T.K.'s subprocessor list. A website can use a service without it processing customer data.

Service statusCSV · Atom

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: 1 incident (1 minor)Sep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: 1 incident (1 minor)Oct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 0 major or critical
  • 1 h 55 min typical time to resolve
BeganIncidentImpactLasted
Alert Enrichment Latencyminor1 h 55 min
Outbound Delaysminor41 min
Incidents Not Appearing in Incident Feedminor39 min
Unified Analytics and UDC Downstream Delayscritical26 h 36 min
BigPanda OIM Processing Errors (US)major32 min
Big Panda Console Incident Search misbehaving- Prod Us-West-1minor11 h 54 min
Issues updating Incident Tagsminor3 h 1 min
Biggy Logincritical27 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 1 incident (1 minor) · typical time to resolve 2 h 46 min Mar 2026: 1 incident (1 critical) · typical time to resolve 3 h 11 min Apr 2026: 2 incidents (2 minor) · typical time to resolve 1 h 36 min May 2026: 0 incidents Jun 2026: 2 incidents (1 critical, 1 no impact stated) · typical time to resolve 1 h 7 min Jul 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 3 h 1 min Aug 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 26 h 36 min Sep 2026: 1 incident (1 minor) · typical time to resolve 41 min Oct 2026: 1 incident (1 minor) · typical time to resolve 1 h 55 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Alert Enrichment1
Incident Sharing1
Outbound Integrations1

As Velocity T.K.'s status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Velocity T.K.'s subprocessorsCSV · Atom

48 reported incidents in the last 30 days, by 5 of the vendors Velocity T.K. lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Velocity T.K. was involved.

DateCompanyIncidentImpactLasted
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
ClickHouseProvisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo minorongoing
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
SnowflakeINC20000337 minor2 h 5 min
SnowflakeINC20000336 minor3 h 20 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
AssemblyAIElevated errors and delays for Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Pro minor1 h 15 min
ClickHouseSQL Console database connection outage minor49 min
SnowflakeINC20000321 minor3 h 25 min
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min
SnowflakeINC20000319 minor21 h 27 min
AssemblyAIReal-time STT: 502 errors related to change to temporary tokens minor42 min
OpenAI6.1 Sol Degraded Model Performance minor1 h 17 min
OpenAIElevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories no impact stated29 min
OpenAIElevated error rates for Ads POST requests minor11 min
OpenAIDegraded experience with ChatGPT app connections using CIMD minor50 min
OpenAIHelp Center Chat Support Degraded no impact stated32 min

And 23 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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