Labs · status history

Segment status history: reported incidents

As of 26 Oct 2026, Segment's status page reported 555 incidents in the last 90 days; the latest began on Jan 1, 2027.

Checked 4 minutes ago. · Segment's own status page · Segment on Third Party Index

Service statusCSV of Segment's status page incidents · Atom feed of Segment's status page incidents

Jul 29: 9 incidents (9 minor)Jul 30: 10 incidents (9 minor, 1 no impact stated)Jul 31: 2 incidents (2 minor)Aug 1: 2 incidents (2 minor)Aug 2: 2 incidents (2 minor)Aug 3: 12 incidents (1 major, 11 minor)Aug 4: 8 incidents (5 minor, 3 no impact stated)Aug 5: 6 incidents (4 minor, 2 no impact stated)Aug 6: 8 incidents (8 minor)Aug 7: 3 incidents (2 minor, 1 no impact stated)Aug 8: 5 incidents (5 minor)Aug 9: 3 incidents (3 minor)Aug 10: 5 incidents (5 minor)Aug 11: 4 incidents (4 minor)Aug 12: 8 incidents (6 minor, 2 no impact stated)Aug 13: 9 incidents (9 minor)Aug 14: 1 incident (1 minor)Aug 15: 9 incidents (7 minor, 2 no impact stated)Aug 16: 4 incidents (3 minor, 1 no impact stated)Aug 17: 7 incidents (6 minor, 1 no impact stated)Aug 18: 7 incidents (7 minor)Aug 19: 9 incidents (1 major, 8 minor)Aug 20: 3 incidents (2 minor, 1 no impact stated)Aug 21: 9 incidents (8 minor, 1 no impact stated)Aug 22: 5 incidents (5 minor)Aug 23: no incident reportedAug 24: 5 incidents (5 minor)Aug 25: 13 incidents (12 minor, 1 no impact stated)Aug 26: 12 incidents (11 minor, 1 no impact stated)Aug 27: 5 incidents (4 minor, 1 no impact stated)Aug 28: 14 incidents (12 minor, 2 no impact stated)Aug 29: 4 incidents (4 minor)Aug 30: 3 incidents (3 minor)Aug 31: 9 incidents (8 minor, 1 no impact stated)Sep 1: 10 incidents (10 minor)Sep 2: 7 incidents (7 minor)Sep 3: 7 incidents (5 minor, 2 no impact stated)Sep 4: 6 incidents (6 minor)Sep 5: 3 incidents (3 minor)Sep 6: no incident reportedSep 7: 6 incidents (5 minor, 1 no impact stated)Sep 8: 10 incidents (9 minor, 1 no impact stated)Sep 9: 8 incidents (7 minor, 1 no impact stated)Sep 10: 6 incidents (3 minor, 3 no impact stated)Sep 11: 5 incidents (5 minor)Sep 12: 3 incidents (3 minor)Sep 13: no incident reportedSep 14: 7 incidents (6 minor, 1 no impact stated)Sep 15: 10 incidents (9 minor, 1 no impact stated)Sep 16: 13 incidents (13 minor)Sep 17: 6 incidents (5 minor, 1 no impact stated)Sep 18: 9 incidents (9 minor)Sep 19: 1 incident (1 minor)Sep 20: 2 incidents (2 minor)Sep 21: 6 incidents (4 minor, 2 no impact stated)Sep 22: 9 incidents (8 minor, 1 no impact stated)Sep 23: 6 incidents (6 minor)Sep 24: 9 incidents (9 minor)Sep 25: 7 incidents (7 minor)Sep 26: 1 incident (1 minor)Sep 27: 1 incident (1 minor)Sep 28: 5 incidents (3 minor, 2 no impact stated)Sep 29: 1 incident (1 minor)Sep 30: 13 incidents (13 minor)Oct 1: 6 incidents (6 minor)Oct 2: 8 incidents (6 minor, 2 no impact stated)Oct 3: 3 incidents (3 minor)Oct 4: 1 incident (1 minor)Oct 5: 6 incidents (6 minor)Oct 6: 8 incidents (8 minor)Oct 7: 4 incidents (4 minor)Oct 8: 4 incidents (4 minor)Oct 9: 4 incidents (4 minor)Oct 10: 5 incidents (4 minor, 1 no impact stated)Oct 11: 2 incidents (2 minor)Oct 12: 12 incidents (12 minor)Oct 13: 5 incidents (5 minor)Oct 14: 6 incidents (5 minor, 1 no impact stated)Oct 15: 8 incidents (7 minor, 1 no impact stated)Oct 16: 9 incidents (8 minor, 1 no impact stated)Oct 17: 2 incidents (2 minor)Oct 18: 1 incident (1 minor)Oct 19: 8 incidents (8 minor)Oct 20: 8 incidents (8 minor)Oct 21: 9 incidents (9 minor)Oct 22: 8 incidents (6 minor, 2 no impact stated)Oct 23: 13 incidents (13 minor)Oct 24: 7 incidents (7 minor)Oct 25: 4 incidents (4 minor)Oct 26: 1 incident (1 minor)

90 days agotoday

BeganIncidentImpactLasted
SMS Delivery Failures From Subset of Twilio Numbers in Brazilminor9 h 49 min
MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Longcodesminor4 h 22 min
SMS Delivery Failures to Datora in Brazilminor3 days
SMS Delivery Delays to Ooredoo Network in Tunisiaminor2 days
Call Quality Issue To and From a Subset of Twilio Phone Numbers in Taiwanminor8 days
SMS Delivery Delays from Twilio to Cellcom Israelminorongoing
SMS Delivery Delays from Twilio to Telcel Mexicominor4 h 17 min
SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Ricominorongoing

Incidents per month

0 100 200 Nov 2025: 182 incidents (155 minor, 27 no impact stated) · typical time to resolve 6 h 40 min Dec 2025: 164 incidents (2 major, 145 minor, 17 no impact stated) · typical time to resolve 6 h 22 min Jan 2026: 153 incidents (138 minor, 15 no impact stated) · typical time to resolve 5 h 10 min Feb 2026: 157 incidents (136 minor, 21 no impact stated) · typical time to resolve 5 h 7 min Mar 2026: 165 incidents (1 major, 146 minor, 18 no impact stated) · typical time to resolve 4 h 59 min Apr 2026: 124 incidents (111 minor, 13 no impact stated) · typical time to resolve 4 h 25 min May 2026: 154 incidents (1 major, 144 minor, 9 no impact stated) · typical time to resolve 5 h 7 min Jun 2026: 144 incidents (126 minor, 18 no impact stated) · typical time to resolve 5 h 56 min Jul 2026: 190 incidents (170 minor, 20 no impact stated) · typical time to resolve 4 h 31 min Aug 2026: 194 incidents (2 major, 172 minor, 20 no impact stated) · typical time to resolve 6 h 4 min Sep 2026: 177 incidents (161 minor, 16 no impact stated) · typical time to resolve 5 h 53 min Oct 2026: 152 incidents (144 minor, 8 no impact stated) · typical time to resolve 5 h 56 min Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated

Components affected

ComponentIncidentsBar
SMS, Latin America36
SMS, Europe24
SMS, Middle East & Africa17
SMS, APAC12
SMS Short Code, North America11
Voice, Europe11
MMS Long Code, North America8
Verify Silent Network Auth7

As Segment's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Every incident reported in the last 90 days

BeganIncidentImpactLasted
SMS Delivery Failures From Subset of Twilio Numbers in Brazilminor9 h 49 min
MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Longcodesminor4 h 22 min
SMS Delivery Failures to Datora in Brazilminor3 days
SMS Delivery Delays to Ooredoo Network in Tunisiaminor2 days
Call Quality Issue To and From a Subset of Twilio Phone Numbers in Taiwanminor8 days
SMS Delivery Delays from Twilio to Cellcom Israelminorongoing
SMS Delivery Delays from Twilio to Telcel Mexicominor4 h 17 min
SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Ricominorongoing
SMS Delivery Delays from Twilio to Telia Swedenminor12 h 36 min
SMS Delivery Delays from Twilio to Airtel Nigeriaminor9 h 51 min
Azure Marketplace SendGrid Customers Experiencing Account Management Issuesminor49 min
Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlandsminor20 h 54 min
MMS Delivery Delays from Twilio to C-Spire United Statesminorongoing
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdomminor18 h 39 min
Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United Statesminor28 h 55 min
SMS Delivery Delays from Twilio to WOM Colombiaminor5 h 42 min
SMS Delivery Delays from Twilio to Claro Costa Ricaminorongoing
Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbersminor5 h 16 min
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazilminor9 h 56 min
SMS Delivery Failures from Twilio to Multiple Networks in South Africaminor10 h 9 min
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaraguaminor19 h 16 min
Voice Call Post Dial Delay from Twilio Phone Numbers to Chileminor2 days
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United Statesminor1 h 9 min
SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Ricominor6 h 3 min
SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canadaminor6 h 43 min
SMS Delivery Delays and Failures from Twilio to Telecall Brazilminor9 h 31 min
SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombiaminor2 h 45 min
SMS Delivery Delays from Twilio to Surf Telecom Brazilminor15 h 40 min
SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazilminor15 h 18 min
MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United Statesminor21 h 41 min
Issue with 500 Errors on Porting Request Submissionsminor2 h 20 min
Issue with Realtime Transcriptions and Deepgramno impact stated1 h 36 min
Intelligent Alerts Delivery Issuesminor26 min
Hosted Number Verification Calls not Reaching Customersminor5 h 13 min
SMS Delivery Delays and Failures from Twilio to Malitel Maliminor25 h 44 min
RCS Inbound Events Delayedminor45 min
Billing Delaysno impact stated55 min
SMS Delivery Delays from Twilio to MTN Nigeriaminor5 h 1 min
Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlandsminor19 h 27 min
SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United Statesminor17 h 46 min
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistanminor6 h 1 min
SMS Delivery Delays from Twilio Short Codes to Multiple Networks in Indiaminorongoing
SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codesminor26 h 55 min
Customer's Unable to Create New Requests for Hosting and Portingminor1 h 53 min
SMS Delivery Delays from Twilio to Orange Franceminor12 h 16 min
Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israelminor2 days
SMS Delivery Delays from Twilio to T-Mobile Czech Republicminor4 h 15 min
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emiratesminor3 h 49 min
SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United Statesminor2 h 44 min
Issue with Flex Agent Copilot Auto Wrap-up Notesminor2 h 4 min
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australiaminor3 h 24 min
WhatsApp Embedded Signup Configuration Failuresminor9 h 50 min
Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romaniaminor6 h
Silent Network Authentication (SNA) Failure Increase on AT&T in United Statesminor3 h 16 min
Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbersminor10 h 9 min
MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United Statesminor8 h 34 min
MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canadaminor3 h 24 min
RCS Delivery Receipt Delays for AT&Tminor2 h 26 min
SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italyminor3 days
Voice Call Failures from a Subset of Twilio Phone Numbers to Portugalminor7 h 25 min
Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazilminor2 days
Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbersminor6 h 9 min
SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazilminor41 h 31 min
SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazilminor45 h 33 min
SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkeyminor25 h 2 min
5300 Errors on Singapore Client Edgeminor5 h 3 min
On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Consoleno impact stated10 min
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombiaminor6 h 46 min
Delayed A2P Campaign Approvalsminor5 h 35 min
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republicminor20 h 28 min
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United Statesminor3 h 11 min
SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazilminor19 h 29 min
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazilminor25 h 19 min
SMS Delivery Receipt Delays from Twilio to MTN Nigeriaminor1 min
Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbersminor6 h 20 min
Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countriesminor3 h 47 min
Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbersminor5 h 2 min
Email suppression issuesno impact stated1 min
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazilminor18 h 28 min
SMS Delivery Failures from France to a Subset of Twilio Short Codesminor3 h 40 min
SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbersminor3 h 14 min
Silent Network Authentication (SNA) Failure Increase in Philippinesminor4 h 33 min
SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazilminor10 h 20 min
SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djiboutiminor10 h 21 min
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Ricominor9 h 9 min
SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexicominor31 h 51 min
Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israelminor9 h 59 min
Automated Alert: No Customer Impactno impact stated26 min
SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italyminor4 h 26 min
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstanminor7 min
Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazilminor4 h 49 min
SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgariaminor13 h 12 min
Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africaminor5 h 59 min
SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emiratesminor3 h
SMS Delivery Delays from Twilio to Telekom Germanyminor3 h 34 min
Debugger Notification Delivery Issuesminor1 h 22 min
MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United Statesminor8 h 35 min
Voice Call Failures From a Subset of Twilio Phone Numbers to Germanyminor7 h 20 min
Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africaminor2 h 52 min
Voice Call Failures From a Subset of Twilio Phone Numbers to Romaniaminor5 h 31 min
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Malaysiaminorongoing
SMS Delivery Delays from Twilio to Multiple Networks in Italyminor5 h 39 min
Phone Number Purchase Failures in New Consoleminor2 h 13 min
Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israelminor3 h 6 min
SMS Delivery Delays from Twilio to Pelephone Israelminor7 h 3 min
WhatsApp Sandbox Message Processing Issuesminor3 h 54 min
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdomminor6 h 42 min
SMS Delivery Delays from Twilio to Beeline Kazakhstanminor7 h 32 min
SMS Delivery Delays from Twilio to DigiTel C.A. Venezuelaminor9 h 25 min
SMS Delivery Delays and Failures from Twilio to Zamtel Zambiaminor6 h 19 min
Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbersminor7 h 23 min
Elevated Errors Affecting Sip Domain Configurationno impact stated32 min
SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in New Zealandminor2 days
SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United Statesminor2 h 50 min
SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norwayminor4 h 1 min
SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italyminor4 h 40 min
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile Chinaminor13 days
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoireminor2 h 48 min
SMS Delivery Delays from Twilio to Verizon United Statesminor8 h 33 min
Voice Call Failures from a Subset of Twilio Phone Numbers to Norwayminor5 h 14 min
Twilio SMS Delivery Issuesminor6 h 27 min
SMS and MMS Delivery Receipt Delays from Twilio to AT&T United Statesminor7 h 24 min
SMS Delivery Delays from Twilio to Brisanet Brazilminor4 days
SMS Delivery Delays from Twilio to Brisanet Brazilminor58 min
SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United Statesminor5 h 56 min
SMS Delivery Delays and Failures from Twilio to Movistar El Salvadorminor6 days
SMS Delivery Delays from Twilio to O! Kyrgyzstanminor5 h 6 min
Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memoryminor54 min
SMS Delivery Delays from Twilio to MTN Nigeriaminor14 h 29 min
SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwanminor5 h 28 min
SMS Delivery Delays from Twilio to Rain South Africa and Orange Nigerminor2 h 31 min
MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United Statesminor3 h 20 min
SMS Delivery Failures from Twilio to Orange Guineaminor3 h 3 min
SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United Statesminor5 h 8 min
SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazilminor8 h 2 min
Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbersminor3 h 17 min
SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in Franceminor5 h 40 min
Delayed Messaging Logs and Status Callbacks in IE1 Regionminor2 h 14 min
SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United Statesminor19 min
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israelminor10 h 30 min
Degraded Service in london-ix edge in ie1 TNXminor35 min
SMS Delivery Delays from Twilio to Banglalink Bangladeshminor8 h 32 min
SMS Delivery Delays from Twilio to Magti GSM Georgiaminor9 h 14 min
SMS Delivery Delays and Failures from Twilio to Hi3G Italyminor13 h 34 min
Programmable Messaging API Errorsno impact stated45 min
500 Errors for Conversations Classic Conversations Updatesminor1 h 23 min
Messaging Event Delays for Comms APIminor25 min
Increased Email Deferrals and Delays in Deliveriesno impact stated—
SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgiumminor4 h 27 min
Silent Network Authentication (SNA) Failure Increase on AT&T in United Statesminor8 h 8 min
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlandsminor6 h 38 min
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio Indiaminor7 h 39 min
A2P Campaign Registration Delaysminor4 h 53 min
Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spainminor12 h 10 min
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United Statesminor3 h 9 min
SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spainminor4 h 52 min
SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazilminor7 h 8 min
Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United Statesminor11 h 52 min
SMS Delivery Delays from Twilio to Kolbi Costa Ricaminor9 h 13 min
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombiaminor8 h 11 min
SMS Delivery Delays from Twilio to Tigo Guatemalaminor2 h 30 min
SMS Delivery Delays and Failures from Twilio to Wind Tre Italyminor3 h 45 min
SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chileminor4 h 1 min
Delivery Failures From Verify to Chinaminor1 h 15 min
SMS Delivery Delays from Twilio to Vodafone Netherlandsminor3 h 56 min
SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodiaminor29 h 50 min
SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombiaminor3 h 38 min
Messaging Logs API Latency & Errorsminor6 h 57 min
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemalaminor2 h 38 min
SMS Delivery Receipt Delays from Twilio to Tigo Guatemalaminor11 h 55 min
Flex Plugins CLI Is Degradedminor3 h 16 min
Bulk Messaging API Errorsno impact stated1 min
Automated Alert: No Customer Impactno impact stated1 h 53 min
SMS Delivery Receipt Delays from Twilio to CTBC Brazilminor40 h 19 min
Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdomminor16 h 53 min
SMS Delivery Failures from Twilio to Multiple Networks in Spainminor5 h 10 min
SMS Delivery Delays from Twilio to Proximus Belgiumminor6 h 19 min
MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United Statesminorongoing
Intermittent Trial Unit Errors for Verify 'Try it out' Featureminor1 h 24 min
SMS Delivery Failures From a Subset of Twilio Short Codes to T-Mobile United Statesminor2 h 24 min
SMS Delivery Delays from Twilio to Etisalat United Arab Emiratesminor7 h 1 min
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazilminor7 h 48 min
User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United Statesminor6 h 11 min
SMS Delivery Delays from Twilio to Claro Brazilminor4 h 41 min
SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United Statesminor19 h 59 min
Event Streams Service Disruptionminor5 h 44 min
SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeriaminor23 h 3 min
Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204minor43 min
Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled)minor2 h 4 min
Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Availableminor4 h 58 min
SMS Delivery Delays and Failures from Twilio to MTS Belarusminor3 h 17 min
SMS Delivery Receipt Delays from Twilio to MTN Cameroonminor2 days
SMS Delivery Delays from Twilio to Datora Brazilminor4 days
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesiaminor21 h 45 min
Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Irelandminor27 h 46 min
SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeriaminor5 h 55 min
Voice Call Failures From a Subset of Twilio Phone Numbers to Norwayminor2 days
SMS Delivery Delays from Twilio to MASS Response Austriaminor4 h 20 min
SMS Delivery Failures from Twilio to Multiple Countriesminor9 h 12 min
SMS Delivery Delays from Twilio Phone Numbers to Tele2 Swedenminor5 h 53 min

Incidents reported by Segment's subprocessorsCSV of incidents reported by vendors Segment lists · Atom feed of incidents reported by vendors Segment lists

181 reported incidents in the last 30 days, by 15 of the vendors Segment lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Segment was involved.

DateCompanyIncidentImpactLasted
SinchService Degredation - Lookup API minor10 min
SinchDelivery Issue Sweden - Telia minor11 h 45 min
AnthropicElevated errors for Claude Fable 5.1 major32 min
AnthropicElevated errors for Claude Sonnet 5.5 and other models major1 h 39 min
AnthropicElevated errors for Claude Fable 5 and Claude Fable 5.1 major36 min
AnthropicElevated errors for Claude Opus 5.5 major5 min
AnthropicElevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 critical33 min
OpenAIDegraded experience with ChatGPT app connections using CIMD minor50 min
OpenAIHelp Center Chat Support Degraded no impact stated32 min
SinchDelivery Issue Nicaragua - Tigo minor8 h 27 min
ClickHouseDegraded support ticket submission and response minor2 h 47 min
SinchDelivery Issue Brazil - SurfTelecom minor12 h 5 min
ElasticsearchElastic Support Portal is unavailable major2 h 29 min
OpenAIDelays in customer support responses no impact stated2 h 17 min
OpenAINew Ad Accounts failing to provision admins minor4 h 31 min
DeepgramElevated Latency and Errors for Batch STT minor2 h 25 min
OpenAIDegraded Performance of Dots on Enterprise minor2 h 4 min
HoneycombEmail notifications for SLOs, Triggers, and Anomaly Detection not sending major1 h
DeepgramElevated 5xx Errors major18 h 59 min
SinchDelivery Issue Denmark - Nuuday minor3 h 32 min
SinchDelivery Issue United Kingdom - O2 minor2 h 14 min
PlainSearch results may be missing recent conversations minor16 min
Elasticsearch403 error when trying to access Autoops in newly created serverless projects major9 h 30 min
AnthropicElevated errors affecting Connectors minor4 h 16 min
OpenAIElevated ChatGPT conversation and Responses API errors minor6 h 32 min

And 156 more. All of them: CSV · Who is around them.

From Segment's own status page, read every 5 minutes for this Labs page. We record the incidents a status page reports; we don't measure services ourselves.