Honeycomb

honeycomb.io

Honeycomb declares 27 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. The list last changed on Oct 31, 2026: 0 added, 1 removed. 37 tracked vendors name Honeycomb as a subprocessor, including Twilio, SendGrid and Segment.

Subprocessors CSV of Honeycomb's subprocessors · Atom feed of Honeycomb's subprocessors DORA draft CSV of Honeycomb's subprocessors as declared by Honeycomb what's this? · 

27 third parties.

NamePurposeLocationListed since
Amazon Web Services Cloud service provider and AI services. Customer may designate data residency upon signup.US, EU
Ampcode Internal Engineering ToolingUS
Amplitude User Experience AnalyticsUS
Anthropic AIAI ServicesUS
Asana Internal support collaborationUS
Braintrust Data User Experience AnalyticsUS
dbt Labs Business intelligence servicesUS
Dovetail User research and customer feedback software for the analysis, organization, and storage of research and feedback artifactsAUS
Fivetran Business intelligence servicesUS
Fluint Sales pipeline creation and accelerationUS
Gong.io Sales conversation and revenue intelligence platformUS
Google Business applications, communication, and AI ServicesUS
Incident.io Incident tracking and responseEU
Kapa.ai AI-Powered help and information retrievalUS
Linear Internal Support CollaborationUS
Mode Analytics Business intelligence servicesUS
Notion Internal Documentation and CollaborationUS
OpenAI AIAI servicesUS
PagerDuty (Jeli) Incident tracking and responseUS
Productboard Customer feedback and roadmappingUS
Pylon Support Ticketing system. NOTE this vendor is only considered a subprocessor IF you provide telemetry data containing PII when submitting a customer support request ticket.US
Salesforce Customer Relationship ManagementUS
SendGrid Transactional emails and alertsUS
Snowflake Data Warehousing servicesUS
Unblocked Internal Engineering AI ToolingUS
Zapier Workflow AutomationUS
Zoom Virtual Meetings and CollaborationUS

Web TechnologiesCSV of Honeycomb's web technologies · Atom feed of Honeycomb's web technologies

Honeycomb's homepage made 314 requests to 42 domains, 21 services controlled by another company, and 2 domains not identified.

Analytics (7): HubSpot, Meta, LinkedIn, ZoomInfo, Cloudflare; usually detected as Analytics: Wingify, G2.comAdvertising (6): AdRoll, Google Cloud, Microsoft, Reddit, Inc.; reviewed: FreeWheel; usually detected as Advertising: XandrMarketing automation (1): 6Sense Insights, Inc.Live chat (1): Qualified.com, Inc.Cookie compliance (1): CookieYesCDN (1): jsDelivrOther (4): usually detected as CMS: Sanity; Email: LiveIntent; usually detected as Issue trackers: Sentry; usually detected as Security: Amazon Web Services

21 third parties by category: Analytics 7Advertising 6Marketing automation 1Live chat 1Cookie compliance 1CDN 1Other 4

Third parties 21 · 195 requests
Qualified.com, Inc. Qualified 9% of the page's requests 29
AdRoll AdRoll 8% of the page's requests 26
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager reCAPTCHA 8% of the page's requests 25
6Sense Insights, Inc. 6sense 7% of the page's requests 21
Sanity sanity.io 6% of the page's requests 18
HubSpot HubSpot HubSpot Analytics 5% of the page's requests 15
Wingify wingify.net 4% of the page's requests 11
Meta Facebook Pixel 2.9.433 3% of the page's requests 9
Microsoft Microsoft Advertising 3% of the page's requests 8
CookieYes CookieYes 2% of the page's requests 6
jsDelivr FingerprintJS 3 jsDelivr 2% of the page's requests 5
LiveIntent LiveIntent 1% of the page's requests 4
Amazon Web Servicessubprocessor on.aws <1% of the page's requests 3
LinkedIn Linkedin Insight Tag <1% of the page's requests 3
Reddit, Inc. Reddit Ads <1% of the page's requests 3
ZoomInfo Zoominfo <1% of the page's requests 3
G2.com g2.com <1% of the page's requests 2
Cloudflare Cloudflare Browser Insights <1% of the page's requests 1
FreeWheel bidr.io <1% of the page's requests 1
Sentry sentry.io <1% of the page's requests 1
Xandr adnxs.com <1% of the page's requests 1
Unknown 2 · 4 requests

contanuity.comdigitalzoneadops.com

First party 1 · 115 requests
Honeycomb AdRoll CMP System Amazon ALB Amazon CloudFront Amazon Web Services HSTS HockeyStack Microsoft Clarity Next.js 16.2.6 Next.js App Router Open Graph Plausible Priority Hints Radix UI React Sanity Sanity.io Sentry Swiper Turbopack Vercel Webpack core-js 3.32.2 37% of the page's requests 115

15 tracked companies loaded by the homepage are not in Honeycomb's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (37)CSV of the companies listing Honeycomb · Atom feed of the companies listing Honeycomb

37 companies
  • 10Duke 10duke.com
  • Binti binti.com Cloud monitoring; Cloud monitoring, observability platform designed for debugging and analyzing.
  • Blackbaud blackbaud.com
  • Blackboard blackboard.com Usage Analytics
  • Blooket blooket.com Metrics and trace monitoring
  • Common Room commonroom.io Performance analytics
  • D2L d2l.com Platform Application; Used by D2L for insights & application performance monitoring.
  • Descript descript.com
  • FireHydrant firehydrant.com Performance measurement and log analysis
  • Fly.io fly.io Tracing and observability
  • Gamma gamma.app Monitoring and debugging
  • Geckoboard geckoboard.com Application monitoring services
  • Hasura hasura.io
  • Humaans humaans.io Application monitoring
  • Kapiche kapiche.com Error tracking
  • LaunchDarkly launchdarkly.com
  • Operating operating.app
  • Oso osohq.com Cloud monitoring; Record telemetry data from services
  • Outreach outreach.io Telemetry analytics and infrastructure monitoring
  • PagerDuty pagerduty.com Service Observability
  • Podium podium.com
  • Procore procore.com Cloud service observations/monitoring, Error reporting, crash analytics
  • Redgate red-gate.com Service monitoring and observability
  • Relay Commerce relaycommerce.io
  • Replicate replicate.com Tracing and telemetry
  • Scribe scribehow.com Honeycomb.io (“Honeycomb”) has access to information associated with user session time, IP address, browser information, etc. for purposes of troubleshooting and user analytics. User data processed by Honeycomb is retained for the duration set forth in the user’s (or its organization’s) agreement with Scribe.; Services provision
  • Segment segment.com Honeycomb provides real-time system observability, application debugging, and performance tracing for specific Twilio Products and Services
  • SendGrid sendgrid.com Honeycomb provides real-time system observability, application debugging, and performance tracing for specific Twilio Products and Services
  • Seventh Sense theseventhsense.com Application observability
  • telli telli.com
  • ThoughtSpot thoughtspot.com
  • Turso turso.tech
  • Twilio twilio.com Honeycomb provides real-time system observability, application debugging, and performance tracing for specific Twilio Products and Services
  • Unstructured unstructured.io Observability Services
  • Vercel vercel.com Real-time monitoring and debugging service
  • Visualping visualping.io Application observability
  • Vitally vitally.io Observability

ComplianceCSV of Honeycomb's compliance · Atom feed of Honeycomb's compliance

Certified
Says it complies with

Certifications as Honeycomb's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Honeycomb's status page incidents · Atom feed of Honeycomb's status page incidents

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: 1 incident (1 minor)Aug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: 2 incidents (2 major)Oct 21: no incident reportedOct 22: 1 incident (1 major)Oct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 4 incidents in 90 days
  • 3 major or critical
  • 1 h typical time to resolve
  • 2 h 21 min longest major
BeganIncidentImpactLasted
Email notifications for SLOs, Triggers, and Anomaly Detection not sendingmajor1 h
Slowness in US regionmajor2 h 21 min
Degraded event ingestmajor—
Canvas not loadingminor37 min
US1 cold query outageminor7 h 33 min
Querying issuesminor—
Triggers intermittently failing in EU regionminor29 h 16 min
honeycomb.io marketing website not workingmajor6 h 20 min

Incidents per month

0 6 12 Dec 2025: 1 incident (1 major) · typical time to resolve 11 days Jan 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 21 h 40 min Feb 2026: 2 incidents (2 minor) · typical time to resolve 12 min Mar 2026: 3 incidents (1 critical, 2 minor) · typical time to resolve 24 min Apr 2026: 8 incidents (3 major, 3 minor, 2 no impact stated) · typical time to resolve 1 h 34 min May 2026: 4 incidents (1 major, 2 minor, 1 no impact stated) · typical time to resolve 3 days Jun 2026: 11 incidents (2 major, 9 minor) · typical time to resolve 1 h 4 min Jul 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 29 h 16 min Aug 2026: 2 incidents (2 minor) · typical time to resolve 7 h 33 min Sep 2026: 0 incidents Oct 2026: 3 incidents (3 major) · typical time to resolve 2 h 21 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
ui.honeycomb.io - US1 App Interface2
ui.honeycomb.io - US1 Trigger & SLO Alerting2
ui.eu1.honeycomb.io - EU1 App Interface1
ui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting1
ui.honeycomb.io - US1 Querying1

As Honeycomb's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Honeycomb's subprocessorsCSV of incidents reported by vendors Honeycomb lists · Atom feed of incidents reported by vendors Honeycomb lists

312 reported incidents in the last 30 days, by 15 of the vendors Honeycomb lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Honeycomb was involved.

DateCompanyIncidentImpactLasted
PylonSlack Integration Connection Issues major3 h 13 min
LinearSlack integration degraded due to Slack outage minor3 h 9 min
incident.ioDisruption to Slack incident channels and messages major4 h 24 min
SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SendGridIssue resolved minor1 h 43 min
ZoomService Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. minor2 h 35 min
NotionSome Notion Agent sessions may hang or stop updating major2 h 19 min
SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
dbt LabsDegraded run performance due to dbt State service disruption no impact stated—
SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
ZoomService Degradation Affecting a subset of users with ZVA and ZoomMate no impact stated1 min
OpenAIElevated Errors On API minor42 min
SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SendGridSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
SendGridSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
SendGridSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
SendGridSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
SendGridSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
ZoomService Degradation Affecting Zoom Inbound SMS Service in the AU region minor1 h

And 287 more. All of them: CSV · Who is around them.

ChangesCSV of Honeycomb's changes · Atom feed of Honeycomb's changes

See the list as we read it on any date: Time machine

  1. Removed subprocessor: Census (Sutro Labs Inc.) evidence: subprocessor: Census (Sutro Labs Inc.) list before and after: subprocessor: Census (Sutro Labs Inc.)
  2. Added subprocessor: Unblocked evidence: subprocessor: Unblocked list before and after: subprocessor: Unblocked
Rating badge for Honeycomb's site

Honeycomb transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/honeycomb"><img src="https://thirdpartyindex.com/badge/honeycomb.svg" alt="Honeycomb transparency rating on Third Party Index" height="20"></a>
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