Labs / Time machine / Docusign
Docusign
The subprocessor list as we last read it, on Nov 12, 2026.
Dates are when we read the list (UTC), not when Docusign changed it. Between two readings we don't know what it said.
tall: list changed · medium: document changed · short: read, no change · x: check failed · dotted: change dates only. Tap a tick or use the date box.
We record change dates, not every check, before Oct 11, 2026.
We have published no changes to this vendor's list; our first reading was Sep 22, 2026.
Read Nov 12, 2026 · 46 companies named as a subprocessor · from assets.ctfassets.net
| Name | Purpose | Location | First read |
|---|---|---|---|
| 365 Data Centers (f/k/a SunGard Availability Services) | Infrastructure services | United States | |
| 4C Consulting (WIPRO Limited) | Professional service partner | United Kingdom | |
| Accenture | Professional service partner | United Kingdom; United States | |
| Acumen Solutions (a Salesforce subsidiary) | Professional service partner | United States | |
| Amazon Simple Email Services (Amazon SES) | Email Delivery | United States, Australia, Canada, Japan, Germany, Ireland, Italy, Sweden, France, and the UK | |
| Amazon Web Services (AWS) | Cloud hosting services | United States | |
| Audit Magna | Professional service partner | United Kingdom | |
| Australia Post (f/k/a Australian Postal Corporation) | Identity verification services | Australia; New Zealand | |
| Belgian Mobile ID SA/NV (aka ItsMe) | Identity verification services | Belgium | |
| Centersquare (f/k/a Cyxtera Technologies) | Infrastructure services | United States | |
| Cloverleaf (Infor) | Electronic Health Record (EHR) integration gateway | United States | |
| Cognizant | Customer Support Services (Tier 1) (Intake and ticket management services) | Hungary; Philippines; Japan; Costa Rica; India | |
| Docaposte Arkhineo (f/k/a CDC Arkhinéo SAS) | Evidence archival functionality for Europe QES and AES | France | |
| DocuSmart Inc. dba Lexion | AI extractions in Agreement Manager; AI-Assisted Review in CLM, CLM+, and AI Extension for CLM (for select customers in the US on the legacy version of AI-Assisted Review) | United States | |
| Equinix | Infrastructure services; TSP infrastructure | France; Germany, the Netherlands, the United States, and France; Netherlands; United Kingdom; United States | |
| Esendex (aka Commify Group) | SMS authentication with TSP services; SMS notification for Europe Advanced features | ||
| FaxLogic | Document transmission via facsimile | United States | |
| FedEx Corporation | Document printing to a FedEx Office location | United States | |
| FranceConnect | Identity verification services | France | |
| GBG (acquirer of IDology, Inc. and Acuant, Inc.) | Cloud hosting services Identity verification services; Identity verification services | United Kingdom; United States; United Kingdom; United States | |
| Genesys Cloud | Customer Support Services (In-product Chatbot) | United States | |
| Google, LLC (Google Cloud Platform (Vertex AI)) AI | -Google Gemini: AI extractions in Agreement Manager -Model Armor: AI security and content moderation service -Google Gemini (global endpoints): AI-Assisted Web Form Creation; -Google Gemini: Agreement Summary and Q&A, AI extractions -Google Gemini (global endpoints): AI-Assisted Web Form Creation Docusign Intelligent Agreement Management Service and Related Service Add-Ons; Data hosting services; Processing for the Docusign CLM Analyzer service | Belgium, Canada, Germany, Switzerland, the United Kingdom, and the United States; Belgium, Canada, Germany, Switzerland, the United Kingdom, the United States; United States; Australia; Canada; European Union; Japan; United States, European Union, Canada, Australia, Japan, and Switzerland | |
| IDnow GmbH (acquirer of AriadNEXT S.A.S.) | Identity verification services; TSP services for ID Check Remote for Europe QES | Germany; Sweden | |
| Idura ApS | Identity verification services | Denmark; Sweden; Norway; Finland | |
| Infobip | SMS authentication with TSP services; SMS notification for Europe Advanced features | ||
| LexisNexis Risk Solutions FL Inc. | Email address verification (Basic) SSN, Business Entity (Premium); Email address verification (Basic); SSN, Business Entity (Premium); Knowledge-Based Authentication (KBA) for identity verification; IDVerse, Identity verification services; Knowledge-based authentication services; Knowledge-based authentication services, email address verification | United States; United States; Australia | |
| LIQUID, Inc. | Identity verification services, eSignature, and IAM integration | Japan | |
| Microsoft Corporation (Azure) AI | -Azure OpenAI Service: AI extractions in Agreement Manager; AI agents; AI-Assisted Review for IAM -Azure AI Document Intelligence: AI extractions in Agreement Manager; Agreement Desk AI agents For more information about Docusign’s use of Azure AI services, see here.; -Azure OpenAI Service: Agreement Summary and Q&A, AI extractions, AI Sender Message for mobile, and Suggested Fields for eSign; -Azure AI Document Intelligence: AI extractions for eSign For more information about Docusign’s use of Azure AI services, see here.; -Azure OpenAI Service: Customer Support Services (In-product Chatbot; AI agent for account admin actions (e.g., password reset) For more information about Docusign’s use of Azure AI services, see here.; Azure OpenAI Service: ● AI-Assisted Review for CLM, CLM+, and AI Extension for CLM (for customers on the current version of AI-Assisted Review); ● Agreement Summary for AI Extension for CLM CLM+; Azure AI Document Intelligence: ● AI extractions in CLM Essentials, CLM ● AI Extension for CLM. For more information about AI Extractions, see here. For more information about Docusign’s use of Azure AI services, see here.; Cloud hosting services | United States; United States; Australia; Canada; European Union; Japan; United States; Canada; European Union; Australia; Japan | |
| Morae Global Corporation | Professional service partner | United Kingdom | |
| OneID Limited (f/k/a Digital Identity Net UK Ltd.) | Identity verification services | United Kingdom | |
| OneNotary, Inc. | Remote online notarization services | United States | |
| Onfido, Inc. (acquired by Entrust) | Identity verification services | United Kingdom; United States | |
| Oracle, Inc. | Oracle Integration Cloud platform services, payment services with third-party payment processors | United States | |
| Penta (f/k/a SunGard Availability Services) | TSP Infrastructure | France | |
| Prove (f/k/a Payfone, Inc.) | SMS & phone authentication services; SMS delivery | United States | |
| PubNub | Service user commenting capability with documents | United States | |
| Sierra Technologies, Inc. | Customer Support Services (In-product Chatbot) | United States | |
| Simplus | Professional service partner | United States | |
| Smarty | Physical address verification (Basic) | United States | |
| Socure | Identity verification services (Risk-Based Verification) | United States | |
| Switch | Infrastructure services | United States | |
| TeleSign Corporation | SMS & phone authentication services; SMS delivery | United States; Germany; Netherlands | |
| Twilio | Email address verification (Basic) | United States | |
| Ubble (acquired by Checkout.com) | Identity verification for Europe QES | France | |
| Vonage Holdings Corporation | Phone number verification (Basic); SMS & phone authentication services, SMS delivery services, and audio and video processing; SMS & phone authentication, SMS delivery, audio and video processing services; SMS & phone authentication, SMS delivery, audio, and video processing services | Netherlands; Singapore; United Kingdom; United States; Netherlands; Singapore; United Kingdom; United States | |
| Zapier Left Hook Inc. | Infrastructure services, email delivery, and cloud hosting services | United States |
Built from the changes we published; changes we recorded without an alert (parser fixes, entries approved after review) don't appear. Where we later improved how we read a list, an earlier list may look different from the vendor's page at the time.
Gaps in our readings
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All readings (33)
History starts Sep 22, 2026. Dates are UTC. Data CC BY 4.0. Shown as stored when this page was built.