Labs / Time machine / New Relic
New Relic
The subprocessor list as we last read it, on Nov 11, 2026.
Dates are when we read the list (UTC), not when New Relic changed it. Between two readings we don't know what it said.
tall: list changed · medium: document changed · short: read, no change · x: check failed · dotted: change dates only. Tap a tick or use the date box.
We record change dates, not every check, before Oct 11, 2026.
We have published no changes to this vendor's list; our first reading was Sep 22, 2026.
Read Nov 11, 2026 · 15 companies named as a subprocessor, in 16 entries · stored document
| Name | Purpose | Location | First read |
|---|---|---|---|
| Anthropic Claude AI | Support | Multiple Worldwide | |
| Atlassian/Jira | Management of customer support tickets | AWS region in the USA | |
| AWS | Data storage and diagnostics; Infrastructure, Cloud service provider, including AI services for intelligence features | Multiple worldwide; USA | |
| CloudFlare | Traffic routing, TLS Termination and security services | Global - See; https://www.cloudflare.com/network/ | |
| EzProtect (Adaptus) | Cybersecurity solution which will scan any content, including files, that a New Relic user may upload or send to New Relic in order to ensure that content is not malicious | USA | |
| Fastly | Traffic routing & TLS Termination | Global - See https://www.fastly.com/network-map/ | |
| Fivetran | Connector and extract, transform and load (ETL) services | USA | |
| Infrastructure; Cloud service provider; including AI services for intelligence features; Email and office applications | For more information on GCP and its; including locations, please see https://cloud.google.com/terms/subprocessors; sub-processors, | ||
| Google Cloud Platform | Data storage and diagnostics | For more information on GCP and its; including locations, please see https://cloud.google.com/terms/subprocessors; sub-processors, | |
| Kentik | Network Synthetic monitoring | USA | |
| Microsoft Azure | Infrastructure, Cloud service provider, including AI services for intelligence features | Multiple Worldwide | |
| Pinecone.io | Vector database that provides vector storage, search, matching, and document retrieval functionalities in connection with New Relic’s AI-assisted services | USA | |
| PubNub | Cloudstream’s API service in the cloud; Real-time messaging between; the CodeStream client extensions and | USA | |
| Salesforce Service Cloud and Agentforce | Management of customer support tickets | USA | |
| Sendgrid | Email messaging services; Emails messaging services | USA | |
| Snowflake | Data warehouse services | USA |
Built from the changes we published; changes we recorded without an alert (parser fixes, entries approved after review) don't appear. Where we later improved how we read a list, an earlier list may look different from the vendor's page at the time.
Gaps in our readings
No gaps since Oct 11, 2026.
All readings (35)
History starts Sep 22, 2026. Dates are UTC. Data CC BY 4.0. Shown as stored when this page was built.