Kentik

kentik.com

Kentik declares 10 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Google Cloud, OpenAI and Microsoft. No published changes since we first read it on Sep 22, 2026. 2 tracked vendors name Kentik as a subprocessor, including New Relic and Imperva.

Subprocessors CSV of Kentik's subprocessors · Atom feed of Kentik's subprocessors DORA draft CSV of Kentik's subprocessors as declared by Kentik what's this? · 

10 third parties.

NamePurposeLocationListed since
Amazon (AWS) - AI features, when enabled; - AI-based product features; - Data center services; - Data ingestion from customer AWS accounts
Anthropic AI- AI features, when enabled; AI-based product features
Google Cloud Platform (GCP) - AI features, when enabled; - AI-based product features; - Data center services; - Data ingestion from customer GCP accounts; - Offsite configuration backups
Microsoft Azure - Data ingestion from customer AWS accounts; Data center services
OpenAI AI- AI features, when enabled; AI-based product features
Oracle Cloud Infrastructure (OCI) - Data ingestion from customer OCI accounts; Data center services
PagerDuty - Operational notifications; Transactional email
Pendo - Product analytics and customer feedback; Transactional communications
Sendgrid - Product notifications; Transactional email
Zendesk - Product troubleshooting; Support ticketing

Web TechnologiesCSV of Kentik's web technologies · Atom feed of Kentik's web technologies

Kentik's homepage made 173 requests to 35 domains, and 18 services controlled by another company.

Advertising (5): Google Cloud, X Corp., Microsoft, Reddit, Inc.; usually detected as Advertising: XandrAnalytics (4): Adobe, LinkedIn, Meta, ZoomInfoMarketing automation (3): 6Sense Insights, Inc., Clearbit, SalesloftCDN (1): jsDelivrOther (5): Issue trackers: Sentry; usually detected as Personalisation: Contentful; SEO: InLinks Optimization LTD; Security: ClickCease™; Video players: Wistia

18 third parties by category: Advertising 5Analytics 4Marketing automation 3CDN 1Other 5

Third parties 18 · 122 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 16% of the page's requests 27
Wistia Wistia 12% of the page's requests 21
6Sense Insights, Inc. 6sense 11% of the page's requests 19
Contentful ctfassets.net 8% of the page's requests 13
Adobe Adobe Marketo Measure Marketo 5% of the page's requests 9
X Corp. Twitter Ads 3% of the page's requests 5
Clearbit Clearbit 2% of the page's requests 4
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Meta Facebook Pixel 2.9.438 2% of the page's requests 3
Microsoftsubprocessor Microsoft Advertising 2% of the page's requests 3
Reddit, Inc. Reddit Ads 2% of the page's requests 3
Salesloft Salesloft 2% of the page's requests 3
ZoomInfo Zoominfo 2% of the page's requests 3
InLinks Optimization LTD InLinks 1% of the page's requests 2
ClickCease™ ClickCease <1% of the page's requests 1
Sentry Sentry 9.6.1 <1% of the page's requests 1
Xandr adnxs.com <1% of the page's requests 1
jsDelivr jsDelivr <1% of the page's requests 1
First party 1 · 51 requests
Kentik Algolia Contentful Gatsby 5.16.1 Google Font API HSTS Netlify Open Graph PWA Priority Hints React Webpack core-js 3.32.2 styled-components 6.6.0 29% of the page's requests 51

10 tracked companies loaded by the homepage are not in Kentik's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (2)CSV of the companies listing Kentik · Atom feed of the companies listing Kentik

2 companies
  • Imperva imperva.com Network observability, network monitoring and anomaly detection
  • New Relic newrelic.com Network Synthetic monitoring

ComplianceCSV of Kentik's compliance · Atom feed of Kentik's compliance

Certified
Says it complies with

Certifications as Kentik's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Kentik's status page incidents · Atom feed of Kentik's status page incidents

Aug 15: 1 incident (1 major)Aug 16: no incident reportedAug 17: no incident reportedAug 18: 1 incident (1 major)Aug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: 1 incident (1 major)Sep 11: no incident reportedSep 12: no incident reportedSep 13: 1 incident (1 major)Sep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: 1 incident (1 major)Sep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: 1 incident (1 major)Sep 30: 1 incident (1 major)Oct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: 1 incident (1 minor)Oct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: 1 incident (1 major)Oct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 9 incidents in 90 days
  • 8 major or critical
  • 3 h 29 min typical time to resolve
  • 26 h 42 min longest major
BeganIncidentImpactLasted
Emergency Maintenancemajor2 h 42 min
Elevated KDE Query Errorsminor3 h 29 min
Tagging Degradedmajor5 h 53 min
Delays in NMS alert evaluationmajor17 h 40 min
High latency in NMS Alert evaluationmajor1 min
KDE Queries Failingmajor2 h 42 min
Portal Instabilitymajor26 h 42 min
Portal Access Degradationmajor—

Incidents per month

0 3 6 Dec 2025: 4 incidents (1 major, 3 minor) · typical time to resolve 2 h 13 min Jan 2026: 1 incident (1 minor) · typical time to resolve 2 h 11 min Feb 2026: 5 incidents (1 critical, 1 major, 3 minor) · typical time to resolve 6 h 14 min Mar 2026: 1 incident (1 major) · typical time to resolve 2 h 12 min Apr 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 3 h 54 min May 2026: 1 incident (1 major) · typical time to resolve 34 min Jun 2026: 4 incidents (2 major, 2 minor) · typical time to resolve 18 h 11 min Jul 2026: 3 incidents (2 major, 1 minor) · typical time to resolve 1 h 30 min Aug 2026: 2 incidents (2 major) · typical time to resolve 1 h 56 min Sep 2026: 5 incidents (5 major) · typical time to resolve 5 h 53 min Oct 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 3 h 29 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Query3
Flow Ingest2
Web Portal2
NMS1
REST API1
Synthetics Ingest1

As Kentik's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Kentik's subprocessorsCSV of incidents reported by vendors Kentik lists · Atom feed of incidents reported by vendors Kentik lists

237 reported incidents in the last 30 days, by 5 of the vendors Kentik lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Kentik was involved.

DateCompanyIncidentImpactLasted
SendGridMMS Delivery Failures from Twilio to GCI United States minor3 min
SendGridSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
SendGridSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
SendGridSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
SendGridSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
SendGridMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SendGridVoice Call Failures in JP1 minor3 h 51 min
SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SendGridIssue resolved minor1 h 43 min
SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SendGridSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
SendGridSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min

And 212 more. All of them: CSV · Who is around them.

ChangesCSV of Kentik's changes · Atom feed of Kentik's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Kentik's site

Kentik transparency rating

It updates with the rating.

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