Kentik
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | partial | 0 / 8 |
| Purposes | 7 / 7 | |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 69 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Kentik's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/kentik"><img src="https://thirdpartyindex.com/badge/kentik.svg" alt="Kentik transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/kentik)Compliance
- Certified
- Says it complies with
Certifications as Kentik's trust center lists them; reports are usually shared on request (evidence)
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center vanta | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon (AWS) | - AI-based product features; - Data center services | ||
| Anthropic | AI-based product features | ||
| Google Cloud Platform (GCP) | - AI-based product features; - Data center services | ||
| Microsoft Azure | Data center services | ||
| OpenAI | AI-based product features | ||
| Oracle Cloud Infrastructure (OCI) | Data center services | ||
| PagerDuty | Transactional email | ||
| Pendo | Transactional communications | ||
| Sendgrid | Transactional email | ||
| Zendesk | Support ticketing |
Listed as a subprocessor by (1)
Purposes as each company states them.
New Relic newrelic.com Network Synthetic monitoring
Service status
- 7 incidents in 67 days
- 7 major or critical
- 1 h 56 min typical time to resolve
- 26 h 42 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| High latency in NMS Alert evaluation | major | 1 min | |
| KDE Queries Failing | major | 2 h 42 min | |
| Portal Instability | major | 26 h 42 min | |
| Portal Access Degradation | major | — | |
| Synthetic Test Failures | major | 1 h 56 min | |
| US Portal Degradation | major | 39 min | |
| Flow ingest degradation | major | 1 h 30 min |
As Kentik's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.