Tracked subprocessors 7 Subprocessor of 40 Third parties loaded 14 Loaded by 0
+ − ⟲
Not loaded by any published homepage.
7 third parties, 2 affiliates.
Name Purpose Location Listed since Amazon Web Services (AWS) Cloud infrastructure and hosted services USA and customer-selected cloud regions Oct 1, 2026 Confluent Event Streaming California, USA Sep 22, 2026 Google Cloud infrastructure and hosted services USA and customer-selected cloud regions Sep 22, 2026 Microsoft Azure Cloud Infrastructure USA and customer-selected cloud regions Oct 1, 2026 Pylon Customer service and technical support California, USA Sep 22, 2026 Salesforce Customer service and technical support California, USA Sep 22, 2026 Twilio Customer notifications USA Sep 22, 2026
Pinecone affiliates (2) Name Purpose Location Listed since Pinecone Systems Ltd. Operating affiliate Israel Sep 22, 2026 Pinecone Systems UK Ltd. Operating affiliate United Kingdom Sep 22, 2026
Pinecone's homepage made 119 requests to 27 domains, and 14 services controlled by another company.
Analytics (7): HubSpot, LinkedIn, Snitcher, ZoomInfo, Heap, RB2B; usually detected as Analytics: Wingify Advertising (3): Reddit, Inc., Google Cloud, X Corp. Live chat (1): Seena Labs Cookie compliance (1): Osano Other (2): Affiliate programs: PartnerStack; Ticket booking: Luma 14 third parties by category: 7 3 1 1 2
Third parties 14 · 51 requests
Reddit, Inc. Reddit Ads 9% of the page's requests 11
Google Cloud subprocessor DoubleClick Floodlight Google Tag Manager 8% of the page's requests 9 HubSpot HubSpot HubSpot Analytics 3% of the page's requests 4 Osano Osano 3% of the page's requests 4 LinkedIn Linkedin Insight Tag 3% of the page's requests 3 Snitcher Snitcher 3% of the page's requests 3 X Corp. Twitter Ads 3% of the page's requests 3
ZoomInfo Zoominfo 3% of the page's requests 3 Heap Heap 4.23.12 2% of the page's requests 2 Luma Luma 2% of the page's requests 2 Wingify visualwebsiteoptimizer.com 2% of the page's requests 2 RB2B RB2B <1% of the page's requests 1 Seena Labs Seena Labs <1% of the page's requests 1
First party 1 · 68 requests
Pinecone Framer Motion Google Analytics HSTS Lucide Next.js 16.2.9 Next.js App Router Open Graph Priority Hints React Turbopack Vercel Vercel Speed Insights 1.3.1 Webpack lit-html 2.8.0 57% of the page's requests 68
10 tracked companies loaded by the homepage are not in Pinecone's subprocessor list. A website can use a service without it processing customer data.
40 companies
15Five 15five.com 1mind 1mind.com Pinecone is used as Data Importer’s vector database provider for storing, indexing, and querying vector embeddings and associated metadata to support retrieval and search. AirCall aircall.io Storage and retrieval of vector embeddings to support AI-powered search and the customer knowledge base within the Aircall product. Ceros ceros.com Relevant Customer Data: Gong call transcripts may be processed by this Sub-processor. If a customer requests that Gong not be used, no customer data will be processed.; Vector Database ChurnZero churnzero.com Vector Database Crossbeam crossbeam.com Vector database CS DISCO csdisco.com Vector database CustomGPT.ai customgpt.ai Vector database storage and retrieval services. eesel AI eesel.ai Euler eulerhq.com Datastore Providers Everlaw everlaw.com Vector database to facilitate vector search features Fibery fibery.io Fibery AI: storing embeddings Filevine filevine.com Semantic search platform Firework firework.com Generative AI services GaggleAMP gaggleamp.com Pinecone is a fully managed, cloud-native vector database that enables developers to effortlessly scale AI-powered similarity search, recommendation engines, and semantic retrieval systems. Help Scout helpscout.com Vector data store Hiver hiverhq.com IT infrastructure Hyros hyros.com Managed vector database for AI applications Imagicle Spa imagicle.com Landbot landbot.io Data storage and processing (Optional); Vector Database to power-up the FAQ Assistants and other AI functionalities. *Vector embeddings and metadata derived from customer-uploaded content (FAQs, knowledge base context) and user queries.* LEGALFLY legalfly.com Vector embeddings Letter AI letter.ai Vector Database Maestro AI getmaestro.ai Cloud database services Momentum momentum.io AI Solutions. Morphed morphed.io Vector database for embeddings and retrieval where selected instead of Supabase pgvector New Relic newrelic.com Vector database that provides vector storage, search, matching, and document retrieval functionalities in connection with New Relic’s AI-assisted services NimbleWork nimblework.com Index data Peerbound peerbound.com Vector Database Reamaze reamaze.com Message analysis, identifying relevant help articles from a vector database. Remesh remesh.ai Fully managed vector database used for vector filtering and semantic search. Skio skio.com Vector database and data storage (customer support ticket data) Social Intents socialintents.com Vector indexing, storage, and retrieval for AI and knowledge base functionality Spekit spekit.com Vector data store Storylane storylane.io IT infrastructure Swantide swantide.com Vector Database Services TrustArc trustarc.com Vector database storing embeddings used by AI-; enabled features Typeform typeform.com (Optional processing)\ Customer Data; Platform AI Services Unblocked getunblocked.com Pinecone is a fully managed vector database that makes it easy to add vector search to production applications. It combines state-of-the-art vector search libraries, advanced features such as filtering, and distributed infrastructure to provide high performance and reliability at any scale WingRep wingrep.ai Vector Database for Secure Knowledge Base Worknet.ai worknet.ai vector database storing embeddings derived from customer content Certified Says it complies with Certifications as Pinecone's trust center lists them; reports are usually shared on request (evidence )
Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: 1 incident (1 major) Aug 26: no incident reported Aug 27: no incident reported Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: 1 incident (1 major) Sep 2: no incident reported Sep 3: no incident reported Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: no incident reported Sep 16: no incident reported Sep 17: 1 incident (1 major) Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: 1 incident (1 major) Sep 23: no incident reported Sep 24: no incident reported Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: 1 incident (1 minor) Sep 29: no incident reported Sep 30: no incident reported Oct 1: no incident reported Oct 2: no incident reported Oct 3: no incident reported Oct 4: no incident reported Oct 5: no incident reported Oct 6: no incident reported Oct 7: 1 incident (1 major) Oct 8: no incident reported Oct 9: no incident reported Oct 10: no incident reported Oct 11: no incident reported Oct 12: no incident reported Oct 13: no incident reported Oct 14: 1 incident (1 minor) Oct 15: no incident reported Oct 16: no incident reported Oct 17: no incident reported Oct 18: no incident reported Oct 19: no incident reported Oct 20: no incident reported Oct 21: no incident reported Oct 22: no incident reported Oct 23: no incident reported Oct 24: no incident reported Oct 25: no incident reported Oct 26: no incident reported Oct 27: no incident reported Oct 28: no incident reported Oct 29: no incident reported Oct 30: no incident reported Oct 31: no incident reported Nov 1: no incident reported Nov 2: 1 incident (1 minor) Nov 3: 1 incident (1 minor) Nov 4: no incident reported Nov 5: no incident reported Nov 6: no incident reported Nov 7: no incident reported Nov 8: no incident reported Nov 9: no incident reported Nov 10: 1 incident (1 major) Nov 11: no incident reported Nov 12: no incident reported 90 days ago today
10 incidents in 90 days6 major or critical1 h 32 min typical time to resolve11 h 7 min longest majorIncidents per month 0 4 8 Dec 2025: 7 incidents (4 major, 1 minor, 2 no impact stated) · typical time to resolve 2 h 6 min Jan 2026: 2 incidents (2 major) · typical time to resolve 3 h 18 min Feb 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 11 h 2 min Mar 2026: 3 incidents (2 major, 1 minor) · typical time to resolve 1 h 5 min Apr 2026: 0 incidents May 2026: 4 incidents (3 major, 1 minor) · typical time to resolve 1 h 1 min Jun 2026: 5 incidents (1 major, 3 minor, 1 no impact stated) · typical time to resolve 3 h 35 min Jul 2026: 4 incidents (1 critical, 1 major, 2 minor) · typical time to resolve 4 h 47 min Aug 2026: 1 incident (1 major) · typical time to resolve 21 min Sep 2026: 4 incidents (3 major, 1 minor) · typical time to resolve 4 h 36 min Oct 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 1 h 9 min Nov 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 1 h 54 min Dec 2025 Jan 2026 Feb Mar Apr May Jun Jul Aug Sep Oct Nov critical major minor no impact stated
Components affected Component Incidents Bar Index Management 4 Console 2 GCP us-central1 2 AWS eu-west-1 1 AWS us-west-2 1 Assistant 1 us-east-1-aws 1
As Pinecone's status page reports its own incidents (scheduled maintenance left out), read every few hours since Oct 20, 2025 (evidence )
195 reported incidents in the last 30 days, by 3 of the vendors Pinecone lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Pinecone was involved.
Date Company Incident Impact Lasted Nov 11, 2026 SMS Delivery Delays from Twilio to MTS Kazakhstan minor ongoing Nov 11, 2026 SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minor ongoing Nov 11, 2026 MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minor ongoing Nov 11, 2026 SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor ongoing Nov 11, 2026 Voice Call Failures in JP1 minor 3 h 51 min Nov 11, 2026 Slack Integration Connection Issues major 3 h 13 min Nov 11, 2026 SMS Delivery Failures from Twilio to Turkcell Turkey minor 3 h 54 min Nov 11, 2026 Retroactive Incident Impacting Twilio Usage APIs no impact stated 1 min Nov 10, 2026 Issue resolved minor 1 h 43 min Nov 10, 2026 SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor 3 h 26 min Nov 10, 2026 Gateway API (Lookup API) Failure Increase on Verizon in United States minor 10 h 23 min Nov 9, 2026 WhatsApp Business API Message Send Failures minor 16 h 29 min Nov 9, 2026 Voice Call Failures from a Subset of Twilio Phone Numbers to Chile minor 19 h 20 min Nov 9, 2026 Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor 5 h 18 min Nov 9, 2026 SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor 3 h 14 min Nov 9, 2026 SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor 3 h 26 min Nov 9, 2026 SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor 13 h 31 min Nov 9, 2026 SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor 8 h 40 min Nov 9, 2026 SMS Delivery Failures from Twilio to ETL Laos minor 16 h 8 min Nov 8, 2026 SMS Delivery Failures from Twilio to MTN Nigeria minor 6 h Nov 8, 2026 Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor 14 h 12 min Nov 7, 2026 SMS Delivery Receipt Delays from Twilio to Globe Philippines minor 13 h 16 min Nov 7, 2026 SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor 21 h 36 min Nov 7, 2026 SMS Delivery Delays from Twilio to Multiple Networks in India minor 3 h 39 min Nov 7, 2026 SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand minor 2 days
And 170 more. All of them: CSV · Who is around them .
See the list as we read it on any date: Time machine
None since tracking began.
Pinecone15Five 15five.com
1mind 1mind.com Pinecone is used as Data Importer’s vector database provider for storing, indexing, and querying vector embeddings and associated metadata to support retrieval and search.
AirCall aircall.io Storage and retrieval of vector embeddings to support AI-powered search and the customer knowledge base within the Aircall product.
Ceros ceros.com Relevant Customer Data: Gong call transcripts may be processed by this Sub-processor. If a customer requests that Gong not be used, no customer data will be processed.; Vector Database
ChurnZero churnzero.com Vector Database
Crossbeam crossbeam.com Vector database
CS DISCO csdisco.com Vector database
CustomGPT.ai customgpt.ai Vector database storage and retrieval services.
eesel AI eesel.ai
Euler eulerhq.com Datastore Providers
Everlaw everlaw.com Vector database to facilitate vector search features
Fibery fibery.io Fibery AI: storing embeddings
Filevine filevine.com Semantic search platform
Firework firework.com Generative AI services
GaggleAMP gaggleamp.com Pinecone is a fully managed, cloud-native vector database that enables developers to effortlessly scale AI-powered similarity search, recommendation engines, and semantic retrieval systems.
Help Scout helpscout.com Vector data store
Hiver hiverhq.com IT infrastructure
Hyros hyros.com Managed vector database for AI applications
Imagicle Spa imagicle.com
Landbot landbot.io Data storage and processing (Optional); Vector Database to power-up the FAQ Assistants and other AI functionalities. *Vector embeddings and metadata derived from customer-uploaded content (FAQs, knowledge base context) and user queries.*
LEGALFLY legalfly.com Vector embeddings
Letter AI letter.ai Vector Database
Maestro AI getmaestro.ai Cloud database services
Momentum momentum.io AI Solutions.
Morphed morphed.io Vector database for embeddings and retrieval where selected instead of Supabase pgvector
New Relic newrelic.com Vector database that provides vector storage, search, matching, and document retrieval functionalities in connection with New Relic’s AI-assisted services
NimbleWork nimblework.com Index data
Peerbound peerbound.com Vector Database
Reamaze reamaze.com Message analysis, identifying relevant help articles from a vector database.
Remesh remesh.ai Fully managed vector database used for vector filtering and semantic search.
Skio skio.com Vector database and data storage (customer support ticket data)
Social Intents socialintents.com Vector indexing, storage, and retrieval for AI and knowledge base functionality
Spekit spekit.com Vector data store
Storylane storylane.io IT infrastructure
Swantide swantide.com Vector Database Services
TrustArc trustarc.com Vector database storing embeddings used by AI-; enabled features
Typeform typeform.com (Optional processing)\ Customer Data; Platform AI Services
Unblocked getunblocked.com Pinecone is a fully managed vector database that makes it easy to add vector search to production applications. It combines state-of-the-art vector search libraries, advanced features such as filtering, and distributed infrastructure to provide high performance and reliability at any scale
WingRep wingrep.ai Vector Database for Secure Knowledge Base
Worknet.ai worknet.ai vector database storing embeddings derived from customer content
