Third Party Index

Upstream incidents

minor· Qualys· · 44 h 44 min

US Platform 3: Delay in data processing to the UI and via API (IM-12872)

Listed as a subprocessor by 6 tracked vendors · 20 within 2 hops

Reporting vendor List it List one of those Qualys · listed by 6 tracked vendors Qualys Rackspace · listed by 12 tracked vendors Rackspace Digicert · listed by 2 tracked vendors Digicert AutoRABIT · listed by 0 tracked vendors AutoRABIT Ivanti · listed by 0 tracked vendors Ivanti Talent Plus · listed by 0 tracked vendors Talent Plus UltraDNS · listed by 0 tracked vendors UltraDNS DigitalOcean · listed by 79 tracked vendors DigitalOcean Pipedrive · listed by 15 tracked vendors Pipedrive Bullhorn · listed by 2 tracked vendors Bullhorn Forsta · listed by 2 tracked vendors Forsta Syncfusion · listed by 1 tracked vendor Syncfusion Agilysys · listed by 0 tracked vendors Agilysys AllClients · listed by 0 tracked vendors AllClients Ansvar AI · listed by 0 tracked vendors Ansvar AI CallTrackingMetrics · listed by 0 tracked vendors CallTrackingMetrics Dispel · listed by 0 tracked vendors Dispel FTI Technology · listed by 0 tracked vendors FTI Technology Fluxx · listed by 0 tracked vendors Fluxx MentorcliQ · listed by 0 tracked vendors MentorcliQ Veracross · listed by 0 tracked vendors Veracross

Incidents

major Discord Issue establishing voice call Sep 16 21:32 1 h 2 min 14 107 no impact stated Prismatic Elevated error rates in US-WEST-2 only Sep 16 21:18 1 min 5 19 minor Qualys US Platform 3: Delay in data processing to the UI and via API (IM-12872) Sep 16 20:24 44 h 44 min 6 20 critical AssemblyAI Outage on US Async Endpoint Sep 16 20:22 1 h 14 min 53 456 minor Langfuse OTEL ingestion queue delay over 10 minutes in US Sep 16 20:20 1 h 11 min 30 241 no impact stated Worldpay INC0652739 - Mastercard Debit (Maestro) - Transaction Authorizations Sep 16 20:00 — 10 51 major Automattic "Tumblr API (Tumblr)" is Down Sep 16 19:57 1 min 14 136 minor Kaseya Datto Endpoint Backup for PC - Cloud Siris 299242 - Degraded Cloud Operations Sep 16 19:39 43 h 17 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Smart Communications Philippines Sep 16 19:36 11 h 17 min 766 1,756 1no impact stated Discord API Errors Sep 16 19:03 24 min 14 107 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan Sep 16 18:57 3 h 25 min 766 1,756 3major HeyGen Seedance Outage Sep 16 18:55 1 min 6 8 minor OpenAI Elevated errors in ChatGPT Work Sep 16 18:44 50 min 740 1,806 6minor Bullhorn Bullhorn Back Office - Report Performance Issues Sep 16 18:33 4 days 2 3 major Modal Dashboard and sandbox outage Sep 16 18:29 14 min 43 462 minor Twilio· SendGrid· Segment Twilio Console Issue Sep 16 18:19 26 h 38 min 766 1,756 3minor Orb Dashboard loading errors for reporting-related surfaces Sep 16 18:09 21 h 53 min 15 200 minor Supabase Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2 Sep 16 17:53 2 h 42 min 57 410 critical KnowBe4 Console Login/Access Issue - (UK Instance) Sep 16 17:47 3 h 11 min 6 major Barracuda Networks XDR log processing for o365 and email protection is affected by an outage. Sep 16 17:42 3 h 15 min 1 13 minor Adapty Google Play pub-sub notifications problem Sep 16 17:32 23 min 1 major LeanData Bookit Partial Server Outage Sep 16 17:30 26 h 33 min 9 63 minor Moveworks Get Help options not appearing for greeting messages Sep 16 17:21 53 min 2 209 minor Signicat Incident on 3rd party service - ID-Porten and Data Verification source freg Sep 16 16:56 — 1 major Nebius [eu-west1] Metrics for resources in this region are partially unavailable Sep 16 16:52 1 h 28 min 12 626 1minor ZoomInfo Chorus - Call Recording Issues Sep 16 16:47 1 h 48 min 43 163 major Delinea Platform: Availability Failures and Degraded Performance Sep 16 16:37 1 h 55 min 1 minor Whatfix Investigating – Intermittent P2P Failures Sep 16 16:30 2 h 30 min 2 4 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo Sep 16 16:28 3 h 32 min 766 1,756 6major FastSpring Google Pay Disruption Sep 16 16:20 41 min 8 16 minor Worldpay INC0652454 - Google Pay - Transaction Authorisations Sep 16 16:19 1 h 16 min 10 51 1no impact stated Anthropic Issues with Google Play subscriptions Sep 16 16:18 32 min 545 1,730 6major Discord Google Pay Outage Sep 16 16:15 27 min 14 107 minor Airwallex US Google Pay outage Sep 16 16:14 29 min 3 20 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong Sep 16 16:03 19 h 56 min 766 1,756 5minor Resend Increased latency in WebHooks Sep 16 15:58 5 min 64 197 minor RevenueCat Drop in Google Play Store pub-sub notifications Sep 16 15:55 1 h 49 min 10 13 minor agorapulse Listening Search Creation, Updates, and Sync on Keyword Searches Sep 16 15:51 3 h 2 min 1 2 minor Twilio· SendGrid· Segment MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada Sep 16 15:44 35 h 34 min 766 1,756 6minor Worldpay INC0652468 - We are aware of potential issues with a Third Party Acquirer - iyzico Sep 16 15:35 8 h 1 min 10 51 1no impact stated UiPath Multiple Regions - Maestro - Action Center task creation failing Sep 16 15:24 4 h 16 min 2 11 major Coveo [All Regions] Platform login with Salesforce provider issues Sep 16 15:18 8 h 39 min 4 645 no impact stated Qualtrics Workflow execution delays in multiple regions Sep 16 15:00 — 19 220 minor IDnow [IDCheck.io/PVID/Check'n'Sign] Degraded Performance Sep 16 14:56 23 min 5 20 minor CircleCI· Vamp Customers may experience delays in UI updates Sep 16 14:55 4 h 34 min 8 44 minor Ping Identity PingOne for Enterprise dock and administration increasing errors Sep 16 14:46 8 h 19 min 6 48 minor Formassembly Salesforce Service Disruption Sep 16 14:45 5 h 10 min 1 minor Socure [SEV3] Batch processing delays on the dashboard Sep 16 14:36 13 min 3 15 minor PagerDuty Event Processing Delays Sep 16 14:35 32 min 36 223 major Cursor Investigating service degradation — Grok Bot Sep 16 14:27 6 h 30 min 8 25

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