Third Party Index

Veracross

veracross.com

Subprocessors

14 third parties. CSVof Veracross's subprocessors · Atom

NamePurposeLocationListed since
Accusoft Prizmdoc Applications, Services, and Support; File annotationUnited States
Amazon Web Services Applications, Services, and Support; IaaS, hosting, databases, files storage, CDN, AI model hostingUnited States, Germany, Australia
Bluesnap Applications, Services, and Support; Financial transaction processingUnited States
Cloudinary Applications, Services, and Support; Image hostingUnited States
DocuSign Applications, Services, and Support; Candidate & Business Operations; Sales & Marketing; Document ManagementUnited States
Mailgun Applications, Services, and Support; Email processing & deliveryUnited States
Microsoft Azure Applications, Services, and Support; Business Operations; IaaS, database storage, identity management, SIEMUnited States, the Netherlands, Australia
Mimecast Business Operations; Email securityUnited States
Rackspace Applications, Services, and Support; Cloud file storageUnited States
Salesforce Applications, Services, and Support; Sales & Marketing; Business Operations; Customer account managementUnited States
ShareFile Applications, Services, and Support; File sharing servicesUnited States, Australia
Smarty Address validation and verification; Applications, Services, and SupportUnited States
Stripe Applications, Services, and Support; Financial transaction processingGlobal
Twilio Applications, Services, and Support; SMS deliveryGlobal

Compliance

Certified
Says it complies with

Certifications as Veracross's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 3: before our history of this status pageJul 4: before our history of this status pageJul 5: before our history of this status pageJul 6: before our history of this status pageJul 7: before our history of this status pageJul 8: before our history of this status pageJul 9: before our history of this status pageJul 10: before our history of this status pageJul 11: before our history of this status pageJul 12: before our history of this status pageJul 13: before our history of this status pageJul 14: before our history of this status pageJul 15: before our history of this status pageJul 16: before our history of this status pageJul 17: before our history of this status pageJul 18: before our history of this status pageJul 19: before our history of this status pageJul 20: before our history of this status pageJul 21: before our history of this status pageJul 22: before our history of this status pageJul 23: before our history of this status pageJul 24: before our history of this status pageJul 25: before our history of this status pageJul 26: before our history of this status pageJul 27: before our history of this status pageJul 28: before our history of this status pageJul 29: before our history of this status pageJul 30: before our history of this status pageJul 31: before our history of this status pageAug 1: before our history of this status pageAug 2: before our history of this status pageAug 3: before our history of this status pageAug 4: before our history of this status pageAug 5: before our history of this status pageAug 6: before our history of this status pageAug 7: before our history of this status pageAug 8: before our history of this status pageAug 9: before our history of this status pageAug 10: before our history of this status pageAug 11: 1 incident (1 minor)Aug 12: 1 incident (1 minor)Aug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: 1 incident (1 critical)Aug 18: no incident reportedAug 19: no incident reportedAug 20: 1 incident (1 minor)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: 1 incident (1 no impact stated)Aug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 major)Sep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: 1 incident (1 major)Sep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: 2 incidents (1 minor, 1 no impact stated)Sep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: 1 incident (1 no impact stated)Sep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 10 incidents in 49 days
  • 3 major or critical
  • 53 min typical time to resolve
  • 5 h 21 min longest major
BeganIncidentImpactLasted
Errors Merging Records in Axiomno impact stated1 h 50 min
Issue with LDAP Authenticationno impact stated1 min
Issue with Authentication for Subset of Usersminor3 h 22 min
Single Sign-On to the Veracross Communitymajor53 min
Accounting, Emails, and Files Outagesmajor15 min
Issue with Time Display in Axiomno impact stated1 h 15 min
Issue with Query Exports in Axiomminor11 min
Authentication outage for subset of userscritical5 h 21 min

Incidents per month

0 3 6 Jul 2026: 0 incidents · before our history of this status page Aug 2026: 6 incidents (1 critical, 1 major, 3 minor, 1 no impact stated) · partial: our history begins Aug 11 · typical time to resolve 19 min Sep 2026: 4 incidents (1 major, 1 minor, 2 no impact stated) · typical time to resolve 1 h 50 min Jul 2026Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidentsBar
Axiom AU3
Axiom EU3
Axiom US3
Authentication & User Accounts US2
Importer2
Accounting Axiom1
Authentication & User Accounts AU1
Authentication & User Accounts EU1

As Veracross's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Veracross's site

Veracross transparency rating

It updates with the rating.

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