Digicert
Not listed by any tracked vendor.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| 2NDSITE Inc. (Freshbooks) | DSNME only - Process accounting and payments for DNS Made Easy | ||
| 6Sense Insights, Inc. | Provide B2B revenue intelligence | ||
| Ada Support Inc. | Triage customer support requests | Canada | |
| Adobe Inc. (Marketo) | Execute contracts; Manage marketing automation, campaigns, and communication preferences; Provide website analytics, personalization, reporting, and website content management | ||
| AfroLingo | Translate African-language identity documents used for validation | South Africa | |
| AI Software (Capacity) UK Ltd (YouCanBookMe) | Facilitate and manage meeting scheduling | ||
| Akamai Technologies, Inc. | Support website delivery, browser operations, and CDN services | ||
| Amazon Web Services, Inc. | Manage data storage, operations, and reporting | ||
| AMP Groep | Perform in-person identity verification in the Netherlands when selected for validation; Verify identities and deliver NOvA cards in the Netherlands | ||
| Anaplan, Inc. | Manage data, operations, and | ||
| Anthropic, PBC (Claude) | Provide AI assistance and workflow automation | ||
| Ascertia Limited (ADSS) | Provide signing engine services for Qualified and AATL digital signing certificates in the EU and Switzerland | ||
| Atlassian Pty Ltd (Jira, Jira Service Management, Confluence, Statuspage) | Manage customer implementations, service operations, outage reporting, and | ||
| Automattic Inc. (WooCommerce) | Support customer inquiries | ||
| Avenues India Private Limited (CCAvenue) | Process invoice payments by credit card | ||
| BugCrowd Inc. | Facilitate and manage bug bounty reports and rewards | ||
| Calendly LLC | DSNME only - Schedule and manage DNS Made Easy meetings; Facilitate and manage meeting scheduling | ||
| CloudBlue LLC | Manage webstore operations | ||
| Cloudflare, Inc. | Provide website security services | ||
| Clozd, Inc. | Collect customer feedback and analyze sales outcomes | ||
| Commission Junction LLC (CJ Affiliate) | Manage affiliate advertising | ||
| Comodo Security Solutions, Inc. | Provide website security services resold to customers | ||
| Computer Generated Solutions | Provide product support services | ||
| Computer Services, Inc. (WatchDOG Elite) | Screen transactions and parties for trade compliance | ||
| Conga Corporation | Manage contract execution | ||
| Cvent, Inc. | Facilitate and manage event registration and attendee participation | ||
| CyberSource Corporation | Process credit card and payment transactions | ||
| Databricks Inc. | Manage data, operations, and | ||
| Datadog, Inc. | Aggregate logs and maintain audit trails | ||
| Docusign, Inc. | Manage contract execution and electronic signatures | ||
| Fivetran Inc. | Move data into Snowflake through ETL services | ||
| Freshworks Inc. (Freshdesk) | Provide customer support ticketing | ||
| FullStory, Inc. | Monitor product usage and session replay | ||
| Functional Software, Inc. (Sentry) | Track errors, monitor systems, and manage alerts | ||
| Gong.io Inc. | Analyze sales conversations and revenue intelligence | ||
| Google, LLC (Google Workspace) | Provide productivity and collaboration tools; Provide website analytics, personalization, and advertising, and host embedded videos, with personalized advertising for YouTube dependent on user settings | ||
| HighSpot, Inc. | Support sales enablement and sales operations | ||
| Hotjar Ltd. | Provide website analytics and advertising insights | ||
| HubSpot, Inc. | Manage customer relationships and marketing activities | ||
| IDnow GmbH | Perform remote identity verification outside Switzerland when selected for validation | ||
| InnoCraft Limited (Matomo) | Provide website analytics | ||
| Intercom, Inc. | Manage support tickets, chatbot in-app messages | ||
| Intrum AG | Perform remote identity verification in Switzerland when selected for validation | ||
| Intuit Inc. (QuickBooks) | Manage financial reporting and accounting | ||
| LeanData, Inc. | Manage lead routing and sales data workflows | ||
| LinkedIn Corporation | Facilitate social media engagement | ||
| LogsHero Ltd. (Logz.io) | Monitor logs | ||
| MaestroQA, Inc. | Manage customer support quality assurance | ||
| Mailgun Technologies, Inc. | DSNME only - Manage DNS Made Easy email communications; GoGetSSL only - Manage GoGetSSL email communications | ||
| MariaDB USA, Inc. | Manage operational database services | ||
| Microsoft Corporation (Azure, GitHub, Microsoft 365) | Provide advertising services; Provide cloud infrastructure, collaboration, source code management, email, and productivity services | ||
| monday.com Ltd. | Manage product implementation and project workflows | ||
| Nooks Communications, Inc. | Support sales outreach and business communications | ||
| OpenAI OpCo, LLC (ChatGPT) | Provide AI assistance and employee tools | ||
| Oracle Corporation (NetSuite, Eloqua) | Manage enterprise resource planning, marketing automation, payment processing, and customer communications | ||
| Outreach Corporation | Manage sales engagement, outreach, and reporting | ||
| Pendo.io, Inc. | Manage product analytics and customer feedback | ||
| Ping Identity Corporation | Vercara only - Support Vercara identity and access management | ||
| Planhat AB | Manage customer success activities | ||
| PostHog, Inc. | Analyze product usage, user behavior, and feature adoption | ||
| Quadient, Inc. | Manage accounts receivable and collections | ||
| Qualys, Inc. | Provide vulnerability management and security assessment services resold to customers | ||
| Reddit, Inc. | Provide advertising services | ||
| Rev.com | Provide audio transcription services | ||
| RingCentral, Inc. | Vercara only - Support Vercara business communications | ||
| The Rocket Science Group LLC (Mailchimp) | Support financial operations, email marketing, and lead generation | ||
| Romania S.R.L. | |||
| SafeBase, LLC (SafeBase) | Host Trust Center security documentation | ||
| Salesforce, Inc. (Sales Cloud, Revenue Cloud Advance, Slack, Tableau, Qualified) | Manage customer relationships, sales engagement, website visitor engagement and routing, business communications, analytics, reporting, and technical support | ||
| Scratchpad, Inc. | Synchronize Salesforce data | ||
| Sectigo Limited | Provide website security services resold to customers | ||
| Seismic Software, Inc. (Seismic Learning) | Support customer training and support operations | ||
| Sigma Computing Inc. | Provide business intelligence dashboards | ||
| Simplybook.me Ltd. | Manage appointment scheduling and technical support | Cyprus | |
| Snowflake Inc. | Provide data warehouse services | ||
| Splunk Inc. | Support security logging, monitoring, and compliance | ||
| Sprout Social, Inc. | Facilitate social media engagement and brand monitoring | ||
| Stripe, LLC | Process payments for credit card customers | ||
| SupportLogic, Inc. | Vercara only - Analyze Vercara customer support interactions | ||
| TeamViewer Germany GmbH (TeamViewer) | Provide remote customer support | ||
| Three Hearts Digital Ltd (EmailOctopus) | Manage email communications and sales outreach | ||
| Transcend, Inc. | Manage data subject rights requests | ||
| Twilio Inc. (Segment and SendGrid) | Route platform event data, send transactional and bulk email notifications, and support SMS and voice MFA | ||
| Ubisecure Oy | GoGetSSL only - Provide Legal Entity Identifier issuance services for GoGetSSL | ||
| Unbounce Marketing Solutions Inc. | Manage landing pages, email marketing, and lead generation | ||
| Verifi Identity Services Limited, a GBG company (Cloudcheck) | Verify documents with Australian government sources | ||
| WhatsApp LLC (WhatsApp) | Facilitate company messaging | ||
| X Corp. (X) | Facilitate social media engagement | ||
| Zapier, Inc. | Provide workflow automation | ||
| Zendesk, Inc. | Manage customer support tickets | ||
| Ziff Davis, Inc. (SMTP.com) | Manage email relay services | ||
| Zoho Corporation Pvt. Ltd. (ManageEngine Password Manager Pro, ServiceDesk Plus) | Vercara only - Support Vercara password management and service desk operations | ||
| Zoom Video Communications Inc. | Provide virtual meetings and business communications | ||
| ZoomInfo Technologies LLC | Provide advertising and marketing services; Provide sales intelligence and |
Service status
- 8 incidents in 45 days
- 5 major or critical
- 2 h 46 min typical time to resolve
- 15 h 6 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| DigiCert Alert - CertCentral and CIS Service Degraded | none | 1 h 19 min | |
| DigiCert Alert - Chat & Email Third-Party Service Issue | major | 12 h 33 min | |
| DigiCert G5 CRL Availability Issue | major | 2 h 46 min | |
| DigiCert Alert | major | 15 h 6 min | |
| CertCentral: Payments through credit cards are intermittently failing at the payment gateway | minor | 1 h 22 min | |
| DigiCert Support Email System Alert | major | 3 h 4 min | |
| DigiCert CertCentral Services | major | 19 min | |
| Digicert Alert - CertCentral EU Degraded Issuance | minor | 1 h 9 min |
As Digicert's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Federal contracts
By funding agency. UEI XW8XSKM51JJ4 · checked Sep 27, 2026 · snapshot
| Agency | Prime awards | Obligated | Subawards | Subaward total | Years |
|---|---|---|---|---|---|
| Centers for Medicare and Medicaid Services Department of Health and Human Services | — | — | 11 | $1.6M | 2018–2026 |
| Department of Education | 1 | $776.1K | — | — | 2017–2021 |
| Department of Veterans Affairs new | — | — | 3 | $296.7K | 2026 |
| U.S. Geological Survey Department of the Interior | 4 | $282.8K | — | — | 2011–2021 |
| Indian Health Service Department of Health and Human Services | 7 | $259.4K | — | — | 2014–2025 |
| National Institutes of Health Department of Health and Human Services | 9 | $248.8K | — | — | 2019–2024 |
| Office of the Chief Information Officer General Services Administration | — | — | 2 | $196.4K | 2021–2022 |
| Defense Advanced Research Projects Agency Department of Defense | — | — | 2 | $101.5K | 2020–2021 |
| Centers for Disease Control and Prevention Department of Health and Human Services | 2 | $92.5K | — | — | 2017–2018 |
| Agency for International Development | 4 | $82.7K | — | — | 2018–2025 |
| Social Security Administration | 4 | $56.8K | — | — | 2017–2025 |
| Environmental Protection Agency | 1 | $690 | 1 | $54.5K | 2011–2026 |
| National Aeronautics and Space Administration | — | — | 1 | $45.2K | 2018 |
| Offices, Boards and Divisions Department of Justice | 7 | $36.4K | — | — | 2015–2019 |
| National Oceanic and Atmospheric Administration Department of Commerce | 7 | $33.0K | — | — | 2013–2023 |
13 more agencies · All 93 records
Prime awards and subawards reported by prime contractors. Purchases through a reseller name the reseller, not the vendor.
Changes
None since tracking began.