Digicert

digicert.com

Digicert declares 94 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 27, 2026. 2 tracked vendors name Digicert as a subprocessor, including Syncfusion and Ansvar AI.

Includes: UltraDNS

Subprocessors CSV of Digicert's subprocessors · Atom feed of Digicert's subprocessors DORA draft CSV of Digicert's subprocessors as declared by Digicert what's this? · 

94 third parties.

NamePurposeLocationListed since
2NDSITE Inc. (Freshbooks) DSNME only - Process accounting and payments for DNS Made Easy
6Sense Insights, Inc. Provide B2B revenue intelligence
Ada Support Inc. Triage customer support requestsCanada
Adobe Inc. (Marketo) Execute contracts; Manage marketing automation, campaigns, and communication preferences; Provide website analytics, personalization, reporting, and website content management
AfroLingo Translate African-language identity documents used for validationSouth Africa
AI Software (Capacity) UK Ltd (YouCanBookMe) Facilitate and manage meeting scheduling
Akamai Technologies, Inc. Support website delivery, browser operations, and CDN services
Amazon Web Services, Inc. Manage data storage, operations, and reporting
AMP Groep Perform in-person identity verification in the Netherlands when selected for validation; Verify identities and deliver NOvA cards in the Netherlands
Anaplan, Inc. Manage data, operations, and
Anthropic, PBC (Claude) AIProvide AI assistance and workflow automation
Ascertia Limited (ADSS) Provide signing engine services for Qualified and AATL digital signing certificates in the EU and Switzerland
Atlassian Pty Ltd (Jira, Jira Service Management, Confluence, Statuspage) Manage customer implementations, service operations, outage reporting, and
Automattic Inc. (WooCommerce) Support customer inquiries
Avenues India Private Limited (CCAvenue) Process invoice payments by credit card
BugCrowd Inc. Facilitate and manage bug bounty reports and rewards
Calendly LLC DSNME only - Schedule and manage DNS Made Easy meetings; Facilitate and manage meeting scheduling
CloudBlue LLC Manage webstore operations
Cloudflare, Inc. Provide website security services
Clozd, Inc. Collect customer feedback and analyze sales outcomes
Commission Junction LLC (CJ Affiliate) Manage affiliate advertising
Comodo Security Solutions, Inc. Provide website security services resold to customers
Computer Generated Solutions Provide product support services
Computer Services, Inc. (WatchDOG Elite) Screen transactions and parties for trade compliance
Conga Corporation Manage contract execution
Cvent, Inc. Facilitate and manage event registration and attendee participation
CyberSource Corporation Process credit card and payment transactions
Databricks Inc. Manage data, operations, and
Datadog, Inc. Aggregate logs and maintain audit trails
Docusign, Inc. Manage contract execution and electronic signatures
Fivetran Inc. Move data into Snowflake through ETL services
Freshworks Inc. (Freshdesk) Provide customer support ticketing
FullStory, Inc. Monitor product usage and session replay
Functional Software, Inc. (Sentry) Track errors, monitor systems, and manage alerts
Gong.io Inc. Analyze sales conversations and revenue intelligence
Google, LLC (Google Workspace)
Provide productivity and collaboration tools; Provide website analytics, personalization, and advertising, and host embedded videos, with personalized advertising for YouTube dependent on user settings
HighSpot, Inc. Support sales enablement and sales operations
Hotjar Ltd. Provide website analytics and advertising insights
HubSpot, Inc. Manage customer relationships and marketing activities
IDnow GmbH Perform remote identity verification outside Switzerland when selected for validation
InnoCraft Limited (Matomo) Provide website analytics
Intercom, Inc. Manage support tickets, chatbot in-app messages
Intrum AG Perform remote identity verification in Switzerland when selected for validation
Intuit Inc. (QuickBooks) Manage financial reporting and accounting
LeanData, Inc. Manage lead routing and sales data workflows
LinkedIn Corporation Facilitate social media engagement
LogsHero Ltd. (Logz.io) Monitor logs
MaestroQA, Inc. Manage customer support quality assurance
Mailgun Technologies, Inc. DSNME only - Manage DNS Made Easy email communications; GoGetSSL only - Manage GoGetSSL email communications
MariaDB USA, Inc. Manage operational database services
Microsoft Corporation (Azure, GitHub, Microsoft 365) Provide advertising services; Provide cloud infrastructure, collaboration, source code management, email, and productivity services
monday.com Ltd. Manage product implementation and project workflows
Nooks Communications, Inc. Support sales outreach and business communications
OpenAI OpCo, LLC (ChatGPT) AIProvide AI assistance and employee tools
Oracle Corporation (NetSuite, Eloqua) Manage enterprise resource planning, marketing automation, payment processing, and customer communications
Outreach Corporation Manage sales engagement, outreach, and reporting
Pendo.io, Inc. Manage product analytics and customer feedback
Ping Identity Corporation Vercara only - Support Vercara identity and access management
Planhat AB Manage customer success activities
PostHog, Inc. Analyze product usage, user behavior, and feature adoption
Quadient, Inc. Manage accounts receivable and collections
Qualys, Inc. Provide vulnerability management and security assessment services resold to customers
Reddit, Inc. Provide advertising services
Rev.com Provide audio transcription services
RingCentral, Inc. Vercara only - Support Vercara business communications
The Rocket Science Group LLC (Mailchimp) Support financial operations, email marketing, and lead generation
Romania S.R.L.
SafeBase, LLC (SafeBase) Host Trust Center security documentation
Salesforce, Inc. (Sales Cloud, Revenue Cloud Advance, Slack, Tableau, Qualified) Manage customer relationships, sales engagement, website visitor engagement and routing, business communications, analytics, reporting, and technical support
Scratchpad, Inc. Synchronize Salesforce data
Sectigo Limited Provide website security services resold to customers
Seismic Software, Inc. (Seismic Learning) Support customer training and support operations
Sigma Computing Inc. Provide business intelligence dashboards
Simplybook.me Ltd. Manage appointment scheduling and technical supportCyprus
Snowflake Inc. Provide data warehouse services
Splunk Inc. Support security logging, monitoring, and compliance
Sprout Social, Inc. Facilitate social media engagement and brand monitoring
Stripe, LLC Process payments for credit card customers
SupportLogic, Inc. Vercara only - Analyze Vercara customer support interactions
TeamViewer Germany GmbH (TeamViewer) Provide remote customer support
Three Hearts Digital Ltd (EmailOctopus) Manage email communications and sales outreach
Transcend, Inc. Manage data subject rights requests
Twilio Inc. (Segment and SendGrid) Route platform event data, send transactional and bulk email notifications, and support SMS and voice MFA
Ubisecure Oy GoGetSSL only - Provide Legal Entity Identifier issuance services for GoGetSSL
Unbounce Marketing Solutions Inc. Manage landing pages, email marketing, and lead generation
Verifi Identity Services Limited Verify documents with Australian government sources
WhatsApp LLC (WhatsApp) Facilitate company messaging
X Corp. (X) Facilitate social media engagement
Zapier, Inc. Provide workflow automation
Zendesk, Inc. Manage customer support tickets
Ziff Davis, Inc. (SMTP.com) Manage email relay services
Zoho Corporation Pvt. Ltd. (ManageEngine Password Manager Pro, ServiceDesk Plus) Vercara only - Support Vercara password management and service desk operations
Zoom Video Communications Inc. Provide virtual meetings and business communications
ZoomInfo Technologies LLC Provide advertising and marketing services; Provide sales intelligence and

Web TechnologiesCSV of Digicert's web technologies · Atom feed of Digicert's web technologies

Digicert's homepage made 60 requests to 7 domains, and 3 services controlled by another company.

Analytics (1): G2.comMarketing automation (1): usually detected as Marketing automation: AdobeCookie compliance (1): Transcend

3 third parties by category: Analytics 1Marketing automation 1Cookie compliance 1

Third parties 3 · 18 requests
Adobesubprocessor adobedtm.com, demdex.net, everesttech.net 18% of the page's requests 11
Transcendsubprocessor Transcend 8% of the page's requests 5
G2.com G2 Track Your Prospects 3% of the page's requests 2
First party 1 · 42 requests
Digicert Adobe Analytics Adobe Audience Manager Adobe Client Data Layer 2.0.2 Adobe Experience Manager Edge Delivery Services Adobe Experience Manager Franklin Adobe Experience Platform Identity Service Adobe Experience Platform Launch Google Font API HSTS Imperva Open Graph 70% of the page's requests 42

1 tracked company loaded by the homepage is not in Digicert's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (2)CSV of the companies listing Digicert · Atom feed of the companies listing Digicert

2 companies
  • Ansvar AI ansvar.eu
  • Syncfusion syncfusion.com Digital Certificate Authority Services; Providing secured communication

Service statusCSV of Digicert's status page incidents · Atom feed of Digicert's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: 1 incident (1 major)Aug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: 1 incident (1 major)Sep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: 1 incident (1 minor)Sep 9: no incident reportedSep 10: no incident reportedSep 11: 1 incident (1 major)Sep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: 1 incident (1 major)Sep 16: 2 incidents (1 major, 1 no impact stated)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: 1 incident (1 minor)Sep 29: 2 incidents (1 major, 1 minor)Sep 30: no incident reportedOct 1: 1 incident (1 minor)Oct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: 1 incident (1 minor)Oct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: 2 incidents (1 critical, 1 no impact stated)Nov 4: 1 incident (1 critical)Nov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 15 incidents in 90 days
  • 8 major or critical
  • 2 h 52 min typical time to resolve
  • 15 h 6 min longest major
BeganIncidentImpactLasted
DigiCert Alert - Customer Support Chat and Email system outagecritical2 h 42 min
DigiCert Alertno impact stated6 h 37 min
DigiCert Alert - CertCentral Cart Servicescritical23 min
DigiCert Alert - CertCentral EUminor1 h 17 min
DigiCert Alert - DigiCert Alert - Go>Sign Mobile App failures for Android usersminorongoing
DigiCert Alert - Go>Sign Mobile App – SMS OTP Issueminor2 h 52 min
IOT UI on DC1 NL and CH instance are not accessible, while API access is working fine.major5 h 4 min
Document Signing - Go Sign Mobile Registration Issueminor3 h 43 min

Incidents per month

0 5 10 Dec 2025: 1 incident (1 critical) · typical time to resolve 3 h 6 min Jan 2026: 4 incidents (2 critical, 2 major) · typical time to resolve 43 min Feb 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 2 h 13 min Mar 2026: 3 incidents (1 critical, 2 major) · typical time to resolve 1 h 35 min Apr 2026: 4 incidents (1 critical, 3 minor) · typical time to resolve 6 h 8 min May 2026: 4 incidents (3 major, 1 minor) · typical time to resolve 5 h 27 min Jun 2026: 2 incidents (1 critical, 1 major) · typical time to resolve 1 h 33 min Jul 2026: 3 incidents (1 major, 2 no impact stated) · typical time to resolve 1 h 48 min Aug 2026: 5 incidents (1 critical, 1 major, 3 minor) · typical time to resolve 47 min Sep 2026: 9 incidents (5 major, 3 minor, 1 no impact stated) · typical time to resolve 3 h 4 min Oct 2026: 2 incidents (2 minor) · typical time to resolve 1 h 17 min Nov 2026: 3 incidents (2 critical, 1 no impact stated) · typical time to resolve 2 h 42 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
CertCentral API (Global)3
CertCentral Console (Global)3
Content Trust Manager (Netherlands)3
Content Trust Manager (Switzerland)3
DigiCert Support Email System3
E-Commerce3
digicert.com Login (Global)3
IoT Trust Manager (Switzerland)2

As Digicert's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Digicert's subprocessorsCSV of incidents reported by vendors Digicert lists · Atom feed of incidents reported by vendors Digicert lists

394 reported incidents in the last 30 days, by 33 of the vendors Digicert lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Digicert was involved.

DateCompanyIncidentImpactLasted
QualysUS Platform 3: Performance Degradation for UAI/CSAM/GAV/ETM (IM-12980) minorongoing
Automattic"Spacefast API (Spacefast)" is Down major1 min
SnowflakeINC20000347 minor32 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
QualysUS Platform 1: Delay in Data Reflection in UI (IM-12979) minorongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SentryUS issues feed throwing intermittent errors minor51 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
QualysUS Platform 3: Delay in Data Reflection in UI (IM-12976) minorongoing
ZoomService Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. minor2 h 35 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min

And 369 more. All of them: CSV · Who is around them.

Federal contractsCSV of Digicert's federal contracts · Atom feed of Digicert's federal contracts

By funding agency. UEI XW8XSKM51JJ4 · checked Nov 9, 2026 · snapshot

AgencyPrime awardsObligatedSubawardsSubaward totalYears
Centers for Medicare and Medicaid Services Department of Health and Human Services——12$1.6M2018–2026
Department of Education 1$776.1K——2017–2021
Department of Veterans Affairs new ——3$296.7K2026
U.S. Geological Survey Department of the Interior4$282.8K——2011–2021
Indian Health Service Department of Health and Human Services7$259.4K——2014–2025
National Institutes of Health Department of Health and Human Services9$248.8K——2019–2024
Office of the Chief Information Officer General Services Administration——2$196.4K2021–2022
Defense Advanced Research Projects Agency Department of Defense——2$101.5K2020–2021
Centers for Disease Control and Prevention Department of Health and Human Services2$92.5K——2017–2018
Agency for International Development 4$82.7K——2018–2025
Social Security Administration 4$56.8K——2017–2025
Environmental Protection Agency 1$6901$54.5K2011–2026
National Aeronautics and Space Administration ——1$45.2K2018
Offices, Boards and Divisions Department of Justice7$36.4K——2015–2019
National Oceanic and Atmospheric Administration Department of Commerce7$33.0K——2013–2023

13 more agencies · All 94 records

Prime awards and subawards reported by prime contractors. Purchases through a reseller name the reseller, not the vendor.

ChangesCSV of Digicert's changes · Atom feed of Digicert's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Digicert's site

Digicert transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/digicert"><img src="https://thirdpartyindex.com/badge/digicert.svg" alt="Digicert transparency rating on Third Party Index" height="20"></a>
[![Digicert transparency rating on Third Party Index](https://thirdpartyindex.com/badge/digicert.svg)](https://thirdpartyindex.com/vendors/digicert)