UltraDNS

ultradns.com · Part of Digicert

UltraDNS declares 94 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 28, 2026.

Subprocessors CSV of UltraDNS's subprocessors · Atom feed of UltraDNS's subprocessors DORA draft CSV of UltraDNS's subprocessors as declared by UltraDNS what's this? · 

94 third parties.

NamePurposeLocationListed since
2NDSITE Inc. (Freshbooks) DSNME only - Process accounting and payments for DNS Made Easy
6Sense Insights, Inc. Provide B2B revenue intelligence
Ada Support Inc. Triage customer support requestsCanada
Adobe Inc. (Marketo) Execute contracts; Manage marketing automation, campaigns, and communication preferences; Provide website analytics, personalization, reporting, and website content management
AfroLingo Translate African-language identity documents used for validationSouth Africa
AI Software (Capacity) UK Ltd (YouCanBookMe) Facilitate and manage meeting scheduling
Akamai Technologies, Inc. Support website delivery, browser operations, and CDN services
Amazon Web Services, Inc. Manage data storage, operations, and reporting
AMP Groep Perform in-person identity verification in the Netherlands when selected for validation; Verify identities and deliver NOvA cards in the Netherlands
Anaplan, Inc. Manage data, operations, and
Anthropic, PBC (Claude) AIProvide AI assistance and workflow automation
Ascertia Limited (ADSS) Provide signing engine services for Qualified and AATL digital signing certificates in the EU and Switzerland
Atlassian Pty Ltd (Jira, Jira Service Management, Confluence, Statuspage) Manage customer implementations, service operations, outage reporting, and
Automattic Inc. (WooCommerce) Support customer inquiries
Avenues India Private Limited (CCAvenue) Process invoice payments by credit card
BugCrowd Inc. Facilitate and manage bug bounty reports and rewards
Calendly LLC DSNME only - Schedule and manage DNS Made Easy meetings; Facilitate and manage meeting scheduling
CloudBlue LLC Manage webstore operations
Cloudflare, Inc. Provide website security services
Clozd, Inc. Collect customer feedback and analyze sales outcomes
Commission Junction LLC (CJ Affiliate) Manage affiliate advertising
Comodo Security Solutions, Inc. Provide website security services resold to customers
Computer Generated Solutions Provide product support services
Computer Services, Inc. (WatchDOG Elite) Screen transactions and parties for trade compliance
Conga Corporation Manage contract execution
Cvent, Inc. Facilitate and manage event registration and attendee participation
CyberSource Corporation Process credit card and payment transactions
Databricks Inc. Manage data, operations, and
Datadog, Inc. Aggregate logs and maintain audit trails
Docusign, Inc. Manage contract execution and electronic signatures
Fivetran Inc. Move data into Snowflake through ETL services
Freshworks Inc. (Freshdesk) Provide customer support ticketing
FullStory, Inc. Monitor product usage and session replay
Functional Software, Inc. (Sentry) Track errors, monitor systems, and manage alerts
Gong.io Inc. Analyze sales conversations and revenue intelligence
Google, LLC (Google Workspace)
Provide productivity and collaboration tools; Provide website analytics, personalization, and advertising, and host embedded videos, with personalized advertising for YouTube dependent on user settings
HighSpot, Inc. Support sales enablement and sales operations
Hotjar Ltd. Provide website analytics and advertising insights
HubSpot, Inc. Manage customer relationships and marketing activities
IDnow GmbH Perform remote identity verification outside Switzerland when selected for validation
InnoCraft Limited (Matomo) Provide website analytics
Intercom, Inc. Manage support tickets, chatbot in-app messages
Intrum AG Perform remote identity verification in Switzerland when selected for validation
Intuit Inc. (QuickBooks) Manage financial reporting and accounting
LeanData, Inc. Manage lead routing and sales data workflows
LinkedIn Corporation Facilitate social media engagement
LogsHero Ltd. (Logz.io) Monitor logs
MaestroQA, Inc. Manage customer support quality assurance
Mailgun Technologies, Inc. DSNME only - Manage DNS Made Easy email communications; GoGetSSL only - Manage GoGetSSL email communications
MariaDB USA, Inc. Manage operational database services
Microsoft Corporation (Azure, GitHub, Microsoft 365) Provide advertising services; Provide cloud infrastructure, collaboration, source code management, email, and productivity services
monday.com Ltd. Manage product implementation and project workflows
Nooks Communications, Inc. Support sales outreach and business communications
OpenAI OpCo, LLC (ChatGPT) AIProvide AI assistance and employee tools
Oracle Corporation (NetSuite, Eloqua) Manage enterprise resource planning, marketing automation, payment processing, and customer communications
Outreach Corporation Manage sales engagement, outreach, and reporting
Pendo.io, Inc. Manage product analytics and customer feedback
Ping Identity Corporation Vercara only - Support Vercara identity and access management
Planhat AB Manage customer success activities
PostHog, Inc. Analyze product usage, user behavior, and feature adoption
Quadient, Inc. Manage accounts receivable and collections
Qualys, Inc. Provide vulnerability management and security assessment services resold to customers
Reddit, Inc. Provide advertising services
Rev.com Provide audio transcription services
RingCentral, Inc. Vercara only - Support Vercara business communications
The Rocket Science Group LLC (Mailchimp) Support financial operations, email marketing, and lead generation
Romania S.R.L.
SafeBase, LLC (SafeBase) Host Trust Center security documentation
Salesforce, Inc. (Sales Cloud, Revenue Cloud Advance, Slack, Tableau, Qualified) Manage customer relationships, sales engagement, website visitor engagement and routing, business communications, analytics, reporting, and technical support
Scratchpad, Inc. Synchronize Salesforce data
Sectigo Limited Provide website security services resold to customers
Seismic Software, Inc. (Seismic Learning) Support customer training and support operations
Sigma Computing Inc. Provide business intelligence dashboards
Simplybook.me Ltd. Manage appointment scheduling and technical supportCyprus
Snowflake Inc. Provide data warehouse services
Splunk Inc. Support security logging, monitoring, and compliance
Sprout Social, Inc. Facilitate social media engagement and brand monitoring
Stripe, LLC Process payments for credit card customers
SupportLogic, Inc. Vercara only - Analyze Vercara customer support interactions
TeamViewer Germany GmbH (TeamViewer) Provide remote customer support
Three Hearts Digital Ltd (EmailOctopus) Manage email communications and sales outreach
Transcend, Inc. Manage data subject rights requests
Twilio Inc. (Segment and SendGrid) Route platform event data, send transactional and bulk email notifications, and support SMS and voice MFA
Ubisecure Oy GoGetSSL only - Provide Legal Entity Identifier issuance services for GoGetSSL
Unbounce Marketing Solutions Inc. Manage landing pages, email marketing, and lead generation
Verifi Identity Services Limited Verify documents with Australian government sources
WhatsApp LLC (WhatsApp) Facilitate company messaging
X Corp. (X) Facilitate social media engagement
Zapier, Inc. Provide workflow automation
Zendesk, Inc. Manage customer support tickets
Ziff Davis, Inc. (SMTP.com) Manage email relay services
Zoho Corporation Pvt. Ltd. (ManageEngine Password Manager Pro, ServiceDesk Plus) Vercara only - Support Vercara password management and service desk operations
Zoom Video Communications Inc. Provide virtual meetings and business communications
ZoomInfo Technologies LLC Provide advertising and marketing services; Provide sales intelligence and

Web TechnologiesCSV of UltraDNS's web technologies · Atom feed of UltraDNS's web technologies

UltraDNS's homepage made 59 requests to 8 domains, and 3 services controlled by another company.

Analytics (1): G2.comMarketing automation (1): usually detected as Marketing automation: AdobeCookie compliance (1): Transcend

3 third parties by category: Analytics 1Marketing automation 1Cookie compliance 1

Third parties 3 · 18 requests
Adobesubprocessor adobedtm.com, demdex.net, everesttech.net 19% of the page's requests 11
Transcendsubprocessor Transcend 8% of the page's requests 5
G2.com G2 Track Your Prospects 3% of the page's requests 2
First party 1 · 41 requests
UltraDNS Adobe Analytics Adobe Audience Manager Adobe Client Data Layer 2.0.2 Adobe Experience Manager Edge Delivery Services Adobe Experience Manager Franklin Adobe Experience Platform Identity Service Adobe Experience Platform Launch Google Font API HSTS Imperva Open Graph 69% of the page's requests 41

1 tracked company loaded by the homepage is not in UltraDNS's subprocessor list. A website can use a service without it processing customer data.

Service statusCSV of UltraDNS's status page incidents · Atom feed of UltraDNS's status page incidents

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: 1 incident (1 no impact stated)Oct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
  • 33 min typical time to resolve
BeganIncidentImpactLasted
SSO Users receiving error logging in UltraDNSno impact stated33 min
UltraDNS - DNS Resolution Advisoryno impact stated3 h 12 min
UltraDNS - DNS Resolution Advisoryno impact stated1 h 57 min
UltraDNS - DNS Resolution Advisoryno impact stated10 h 45 min

Incidents per month

0 2 4 Feb 2026: 1 incident (1 no impact stated) · partial: our history begins Feb 2 · typical time to resolve 10 h 45 min Mar 2026: 0 incidents Apr 2026: 2 incidents (2 no impact stated) · typical time to resolve 3 h 12 min May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 1 incident (1 no impact stated) · typical time to resolve 33 min Nov 2026: 0 incidents Feb 2026Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated before or partly before our history

As UltraDNS's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by UltraDNS's subprocessorsCSV of incidents reported by vendors UltraDNS lists · Atom feed of incidents reported by vendors UltraDNS lists

383 reported incidents in the last 30 days, by 33 of the vendors UltraDNS lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that UltraDNS was involved.

DateCompanyIncidentImpactLasted
OpenAIUnable to start new Workspace Agent runs criticalongoing
QualysUS Platform 1: Delay in Data Reflection in UI (IM-12979) minorongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SentryUS issues feed throwing intermittent errors minor51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
QualysUS Platform 3: Delay in Data Reflection in UI (IM-12976) minorongoing
ZoomService Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. minor2 h 35 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
monday.comDegraded Performance - Inbox Loading Delays minor16 h 46 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
ZoomService Degradation Affecting a subset of users with ZVA and ZoomMate no impact stated1 min
OpenAIElevated Errors On API minor42 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
monday.comInvestigating issues with My Work and Dashboards not loading minor1 h 39 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min

And 358 more. All of them: CSV · Who is around them.

ChangesCSV of UltraDNS's changes · Atom feed of UltraDNS's changes

See the list as we read it on any date: Time machine

None since tracking began.

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UltraDNS transparency rating

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