Third Party Index

Upstream incidents

minor· Cursor· · 39 min

Investigating service degradation

Listed as a subprocessor by 10 tracked vendors · 29 within 2 hops · In window: 1 vendor listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,418 tracked vendors Google Cloud OpenAI · listed by 805 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Anthropic · listed by 585 tracked vendors Anthropic Datadog · listed by 422 tracked vendors Datadog Vercel · listed by 172 tracked vendors Vercel WorkOS · listed by 115 tracked vendors WorkOS Databricks · listed by 90 tracked vendors Databricks Meta · listed by 83 tracked vendors Meta Fireworks · listed by 54 tracked vendors Fireworks Baseten · listed by 53 tracked vendors Baseten xAI · listed by 38 tracked vendors xAI Cursor · listed by 10 tracked vendors Cursor Procore · listed by 0 tracked vendors · incident: Third party degradation impacting Procore Customer Support, Sep 16 09:33 UTC Procore Digital Realty · listed by 12 tracked vendors Digital Realty Ahrefs · listed by 5 tracked vendors Ahrefs Arrows · listed by 2 tracked vendors Arrows Aditude · listed by 0 tracked vendors Aditude Kion · listed by 0 tracked vendors Kion Mediafly · listed by 0 tracked vendors Mediafly Serverless Framework · listed by 0 tracked vendors Serverless Framework Symbe · listed by 0 tracked vendors Symbe Twinit · listed by 0 tracked vendors Twinit Twilio · listed by 485 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC Twilio SendGrid · listed by 350 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC SendGrid Segment · listed by 182 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC Segment Scaleway · listed by 23 tracked vendors Scaleway Dialpad · listed by 8 tracked vendors Dialpad Userlist · listed by 7 tracked vendors Userlist EasyPost · listed by 3 tracked vendors EasyPost Termly · listed by 3 tracked vendors Termly Flowmailer · listed by 2 tracked vendors Flowmailer InMotion Hosting · listed by 2 tracked vendors InMotion Hosting Nexxen · listed by 2 tracked vendors Nexxen WebFX · listed by 2 tracked vendors WebFX Alvaria · listed by 1 tracked vendor Alvaria Forcepoint · listed by 1 tracked vendor Forcepoint Bluebeam · listed by 0 tracked vendors Bluebeam Opensense · listed by 0 tracked vendors Opensense OutboundSync · listed by 0 tracked vendors OutboundSync Paved · listed by 0 tracked vendors Paved SightCall · listed by 0 tracked vendors SightCall + 4 more

Incidents starting 30 min before to 2 h after

Procore lists Cursor Third party degradation impacting Procore Customer Support ↗ minor +1 h 31 min 6 h 46 min
Twilio lists Digital Realty (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor +1 h 37 min 4 h 58 min
SendGrid lists Digital Realty (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor +1 h 37 min 4 h 58 min
Segment lists Digital Realty (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor +1 h 37 min 4 h 58 min

Incidents

minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Airtel India Sep 16 09:40 4 h 58 min 828 1,916 30minor Socure [Sev3] Increased Latency with Sigma Fraud and Synthetic Sep 16 09:39 33 min 3 15 1minor WithSecure™ Partner Portal and eService access disruption due to third-party service incident Sep 16 09:36 3 h 51 min 2 521 no impact stated Teamtailor Intermittent availability issue Sep 16 09:35 — 2 3 no impact stated Apptio Salesforce Outage – Support Case Access Impacted Sep 16 09:34 6 h 41 min 1 minor Bitbucket Delays with Bitbucket Pipelines Execution Sep 16 09:32 43 min 11 14 minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 100 minor Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 68 720 2no impact stated Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 29 minor Supabase Edge Function Latency Sep 16 09:24 3 h 2 min 68 454 1minor Gong Gong CRM is currently affected by a service disruption at Salesforce Sep 16 09:24 12 h 40 min 97 509 2minor Ping Identity Customer Support Portal degraded performance Sep 16 09:20 4 h 41 min 6 53 1critical Braze Braze Support Services Outage Sep 16 09:17 6 h 51 min 19 42 1critical BigCommerce Contact Center System Outage Sep 16 09:15 6 h 27 min 1 minor UiPath Multiple Region- Uipath Customer Portal - Degraded Performance Sep 16 09:14 8 h 31 min 2 12 1major MongoDB Support Portal Outage Sep 16 09:06 6 h 24 min 232 1,457 8major Kaseya [KaseyaOne & Kaseya Store] Salesforce Global Service Disrution Impacting KaseyaOne and Kaseya Store Services Sep 16 09:06 6 h 14 min 2 3 minor Flexera Flexera Community- Service unavailable Sep 16 09:04 25 h 57 min 1 no impact stated Telesign Possible Delays in Service Response Sep 16 08:58 23 h 36 min 8 464 1minor Gearset Salesforce service disruption affecting multiple instances Sep 16 08:55 9 h 57 min 2 3 minor Instructure Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels. Sep 16 08:52 6 h 37 min 2 4 major Xero Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central Sep 16 08:49 6 h 23 min 32 107 major Lyyti Support services disruption Sep 16 08:44 4 h 18 min 1 1major Lovable Previews and builds failing to start Sep 16 08:42 25 min 1 major Bullhorn Salesforce Outage - Performance and Connection Issues Sep 16 08:42 11 h 30 min 2 3 minor Signicat Degraded performance - Signicat Dashboard Sep 16 08:36 2 h 3 min 1 minor Optimizely Delay of E-Mails Submitted via SMTP API Sep 16 08:33 23 min 5 14 minor Exact All products - Support portal unavailable (Global) Sep 16 08:28 21 h 23 min 1 2 minor Cursor Investigating service degradation Sep 16 08:03 39 min 10 29 1minor PagerDuty Issue Identified - Notification message Sep 16 07:59 11 min 36 234 minor Qualys AE Platform 1: Qualys UI Login issue with MFA enabled user [IM-12869] Sep 16 07:39 16 min 6 21 major GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 210 1,188 2minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 68 454 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 828 1,916 6no impact stated Tailscale Iru (formerly Kandji) device posture integration failure Sep 16 06:43 2 h 12 min 5 111 minor Scaleway [INSTANCE][FR-PAR-2] Outbound connectivity issues Sep 16 06:22 1 h 35 min 23 359 major Canonical "launchpad.net" is Down Sep 16 06:17 30 min 1 1,418 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 828 1,916 3major AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 no impact stated Bandwidth Bandwidth Local Market Impairment - 920 - New Haven, CT Sep 16 05:35 4 h 50 min 13 68 minor Telesign 2-Way service interruptions Colombia (CO) Sep 16 04:56 2 h 56 min 8 464 major Canonical "Landscape" is Down Sep 16 04:50 21 min 1 1,418 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 828 1,916 1minor Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 29 1,181 3no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 16 04:16 10 h 54 min 13 68 minor Harness.io· OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 36 minor Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 186 1,021 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 828 1,916 4no impact stated Vercel Invoice Generation Paused Sep 16 03:21 — 172 811 minor Reducto Partial degradation of Parse for requests with embed_pdf_metadata Sep 16 02:59 — 10 146

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