Third Party Index

APPZEN

appzen.com

Subprocessors

6 third parties, 1 affiliate. CSVof APPZEN's subprocessors · Atom

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud infrastructure and hosting servicesUnited States or Europe
Google, LLC and its affiliates Cloud infrastructure and hosting services, AI and document understanding servicesUnited States or Europe
Heap, Inc. Usage analyticsUnited States or Europe
Microsoft Corporation and its affiliates Cloud infrastructure and hosting services, AI and document understanding servicesUnited States or Europe
Okta, Inc. Single sign onUnited States
Zendesk, Inc. Support ticketing systemUnited States
APPZEN affiliates (1)
NamePurposeLocationListed since
AppZen Labs India Private Limited (AppZen’s wholly owned subsidiary) Data research, engineering, support and data labelingIndia

Service status

Jul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: 1 incident (1 no impact stated)Sep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: 1 incident (1 minor)Sep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: 3 incidents (1 major, 2 minor)

90 days agotoday

  • 5 incidents in 90 days
  • 1 major or critical
  • 6 h 7 min typical time to resolve
  • 6 h 32 min longest major
BeganIncidentImpactLasted
Expense Audit – Chrome River Ingestion Issueminor3 h 57 min
AP Inbox – Email Ingestion Issuemajor6 h 32 min
AI Analytics – Report Download Issueminorongoing
Delays in Invoice Processing — Autonomous APminor6 h 7 min
EA: Receipts Not Visible at Line Levelno impact stated1 h 10 min
SSO Login Issues : Okta 404 errorminor1 h 16 min
AI Analytics : EU : Dashboard Showing Incomplete Dataminor43 h 59 min
Support Portal is down.major41 min

Incidents per month

0 3 6 Mar 2026: 3 incidents (1 major, 2 minor) · partial: our history begins Mar 2 · typical time to resolve 4 h 9 min Apr 2026: 1 incident (1 minor) · typical time to resolve 1 h 16 min May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 5 incidents (1 major, 3 minor, 1 no impact stated) · typical time to resolve 6 h 7 min Mar 2026Apr May Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidentsBar
Expense Audit2
Advanced Analytics1
AppZen Inbox1
Invoice Processing1

As APPZEN's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for APPZEN's site

APPZEN transparency rating

It updates with the rating.

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