Contentsquare
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | partial | 4 / 7 |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | 6 / 6 | |
| Security page | not found | 0 / 5 |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 75 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Contentsquare's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/contentsquare"><img src="https://thirdpartyindex.com/badge/contentsquare.svg" alt="Contentsquare transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/contentsquare)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| security.txt | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
38 third parties, 4 affiliates. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Ada Support, Inc. | Customer support and ticketing services | Toronto, Canada (Adequacy decision; SCCs) | |
| Amazon Web Services, Inc. | Data hosting; Data hosting for Data Connect; Data hosting for the following plans:; Experience Analytics Extension to Product Analytics (“DXA Extension”); Hosting of Sense Chat and Customer Data and backups; Pro & Enterprise; and | EU: Ireland (AWS-EU-West-1); Europe: Frankfurt, Germany (AWS-EU-Central-1); Europe: Ireland (AWS-EU-West-1); Europe: Ireland (AWS-EU-West-1),; Frankfurt, Germany (AWS EU-Central-1) (at-rest only),; Frankfurt, Germany (AWS EU-Central-1) (at-rest only),,; USA: Ohio, USA (AWS-US-East-2); USA: Virginia, USA (AWS-US-East-1); or (DPF; SCCs) | |
| Amazon Web Services Bedrock | Growth, Pro, and Enterprise; Provides Large Language Model (LLM) for the following plans: | France (AWS-EU-West-3),; Germany (AWS-EU-Central-1),; Ireland (AWS-EU-West-1),; Italy (AWS-EU-South-1), or; Ohio, USA (AWS-US-East-2), or; Oregon, USA (AWS-US-West-2); Spain (AWS-EU-South-2),; Sweden (AWS-EU-North-1),; United Kingdom (AWS-EU-West-2),; Virginia, USA (AWS-US-East-1),; or (DPF; SCCs) | |
| Atlassian Pty Ltd (Jira) | Customer support and ticketing services | Sydney, Australia (DPF; SCCs) | |
| Atoms - Retex | Milan, Italy (N/A) | ||
| Cardinal Path LLC | Illinois, USA (SCCs) | ||
| Content Square SAS | Professional Services; Support, Maintenance, Professional Services | Frankfurt, Germany; London, UK; New York, USA; Paris, France (DPF; Intercompany SCCs) | |
| Content Square Canada | Professional Services | Toronto, Canada (Adequacy decision; Intercompany SCCs) | |
| Content Square Israel Ltd. | Support, Maintenance, Professional Services | Tel Aviv, Israel (Adequacy decision; Intercompany SCCs) | |
| Content Square Singapore PTE | Support, Professional Services | Singapore (Intercompany SCCs) | |
| Content Square Spain, S.L. | Professional Services | Madrid, Spain (Intercompany SCCs) | |
| Converteo SAS | Paris, France (N/A) | ||
| Daily.co | Hosting of recordings* | Europe: Ireland (AWS-EU-West-1)* (DPF; SCCs) | |
| Deepgram, Inc. | San Francisco, USA (SCCs) | ||
| Dentsu Manchester Limited | Manchester, UK (UK SCCs) | ||
| Group Onepoint SAS | Paris, France (N/A) | ||
| Hotjar Germany GmbH | Support, Maintenance, Professional Services | Berlin, Germany (Intercompany SCCs) | |
| Hotjar Netherlands BV | Support, Maintenance, Professional Services | Amsterdam, Netherlands (Intercompany SCCs) | |
| Hotjar UK Limited | Support, Maintenance, Professional Services | London, UK (Intercompany SCCs) | |
| Hotjar Web Portugal, Unipessoal LDA | Support, Maintenance, Professional Services | Porto Salvo, Portugal (Intercompany SCCs) | |
| Hotjar Web Services Spain S.L. | Support, Maintenance, Professional Services | Barcelona, Spain (Intercompany SCCs) | |
| Level Access, Inc. | Virginia, USA (SCCs) | ||
| Loris Technologies, Ltd. | Support, Maintenance, Professional Services and conversational intelligence services | Tel Aviv, Israel (Adequacy decision; Intercompany SCCs) | |
| Microsoft Corporation (Azure) | Growth, Pro, and Enterprise; Provides Large Language Model (LLM); Provides Large Language Model (LLM) for the following plans: | Arizona, USA (Azure-West US 3),; California, USA (Azure-West US),; Canada (Azure-Canada East),; Europe; France; France (Azure- France Central),; Germany (Azure-Germany West Central),; Illinois, USA (Azure-North Central US),; India (Azure-South India); Italy (Azure-Italy North); Japan (Azure-Japan East), or; Netherlands (Azure-West Europe),; New South Wales (Azure-Australia East); Norway (Azure-Norway East),; Sweden (Azure-Sweden Central),; Switzerland (Azure-Switzerland North), or; Texas, USA (Azure-South Central US),; USA; United Kingdom (Azure-UK South); Virginia, USA (Azure-East US 2); Virginia, USA (Azure-East US), or; or (DPF; SCCs) | |
| Microsoft Azure | Data hosting for the following plans:; Experience Analytics Extension to Product Analytics (“DXA Extension”); Pro & Enterprise; and | Europe: Ireland (Azure-North Europe); USA: Virginia, USA (Azure-East US); or | |
| OpenAI OpCo, LLC | Provides Large Language Model (LLM) | Europe; USA; or (SCCs) | |
| Postmark | Email delivery service | Chicago, USA (DPF; SCCs) | |
| Salesforce, Inc. | San Francisco, USA (DPF; SCCs) | ||
| Scaletrix.AI (Alabs AI Privacy Limited) | Gurgaon, India (SCCs) | ||
| See “Product Analytics” section below for further sub-processors utilized for this feature | |||
| Snowflake Inc. | USA: Ohio, USA (AWS-US-East-2) (DPF; SCCs) | ||
| Temesis SAS | Paris, France (N/A) | ||
| Tremendous, LLC | Participant rewards provider | New York, USA (DPF) | |
| Turbopuffer Inc. | USA: Ohio, USA (AWS-US-East-2) (SCCs) | ||
| Twilio Inc. | Data hosting | Dublin, Ireland (N/A) | |
| Up Reply GmbH | Munich, Germany (N/A) | ||
| Zendesk, Inc. | Customer support and ticketing services | San Francisco, USA (DPF; SCCs) | |
| Zilker Trail Consulting | Texas, USA (SCCs) |
Contentsquare affiliates (4)
Listed as a subprocessor by (2)
Purposes as each company states them.
Changes
None since tracking began.