Third Party Index

BigPanda

bigpanda.io

Subprocessors

13 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud Service Provider: Used to provide core infrastructure,; and scalability of the BigPanda SaaS platform.; hosting, storage, and compute services that support the deliveryEU (Germany); US
Assembly.ai AICloud Service Provider: Used to support speech-to-text; audio into actionable text for documentation and analysis.; transcription capabilities, enabling BigPanda to convert meetingUS
ClickHouse Cloud Cloud Service Provider: Used to support high-speed storage and querying of operational; data flowing into BigPanda’s AI Detection and Response capabilities, enabling BigPanda to; deliver enhanced detection accuracy and faster contextual insights across the platform.US
Google Cloud, Vertex AI Service AICloud Service Provider: Used to support AI-driven capabilities such; as language understanding, generative responses, and machine learning analytics,; enabling BigPanda to deliver enhanced automation and contextual insights across the platform.US
Microsoft Azure OpenAI AICloud Service Provider: Used to support AI-driven capabilities; such as language understanding and text analytics, enabling BigPanda; to enhance automation and contextual insights within its platform.US
MongoDB, Atlas Service Cloud Service Provider: Used to provide managed cloud database services,; data within the BigPanda platform.; supporting the secure storage, processing, and scalability of applicationUS
Neo4j, AuraDB Service Cloud Service Provider: Used to provide managed graph database services,; advanced analytics and application functionality within the BigPanda platform.; enabling the storage and analysis of relationship-based data to supportUS
OpenAI AICloud Service Provider: Used to support AI-powered features; enabling enhanced automation and insights within; such as natural language processing and generative responses,; the BigPanda platform.US
Oracle Cloud Infrastructure (OCI), Generative AI Service Cloud Service Provider: Used to support AI-driven capabilities such as language understanding, generative responses, and machine learning analytics, enabling BigPanda to deliver enhanced automation and contextual insights across the platform.US
Recall.ai Cloud Service Provider: Used to capture and analyze meeting; content from supported video conferencing platforms, enabling; transcription and automated documentation.US
Sisense Inc. Cloud Service Provider: Used to power embedded analytics and; dashboards and reporting capabilities within its platform.; data visualization, enabling BigPanda to deliver interactiveUS
Snowflake, Inc. Cloud Service Provider: Used to deliver secure and scalable data; analytics capabilities, enabling BigPanda to process, store, and; analyze large volumes of operational and performance data.US
ThoughtSpot Cloud Service Provider: Used to provide embedded analytics and; insights within the BigPanda platform.; interactive dashboards, enabling self-service reporting and dataUS

Service status

Jul 3: before our history of this status pageJul 4: before our history of this status pageJul 5: before our history of this status pageJul 6: before our history of this status pageJul 7: before our history of this status pageJul 8: before our history of this status pageJul 9: before our history of this status pageJul 10: before our history of this status pageJul 11: before our history of this status pageJul 12: 1 incident (1 minor)Jul 13: no incident reportedJul 14: no incident reportedJul 15: 1 incident (1 minor)Jul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: 1 incident (1 major)Jul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: 1 incident (1 critical)Aug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: 1 incident (1 minor)Aug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: 1 incident (1 minor)Sep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 6 incidents in 80 days
  • 2 major or critical
  • 3 h 1 min typical time to resolve
  • 26 h 36 min longest major
BeganIncidentImpactLasted
Outbound Delaysminor41 min
Incidents Not Appearing in Incident Feedminor39 min
Unified Analytics and UDC Downstream Delayscritical26 h 36 min
BigPanda OIM Processing Errors (US)major32 min
Big Panda Console Incident Search misbehaving- Prod Us-West-1minor11 h 54 min
Issues updating Incident Tagsminor3 h 1 min

Incidents per month

0 2 4 Jul 2026: 3 incidents (1 major, 2 minor) · partial: our history begins Jul 12 · typical time to resolve 3 h 1 min Aug 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 26 h 36 min Sep 2026: 1 incident (1 minor) · typical time to resolve 41 min Jul 2026Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Incident Enrichment & Environments Population2
Data Consumption1
Incident Feed1
Incident Feed Search1
Incident Sharing1
Outbound Integrations1
Third Party1
Unified Analytics1

As BigPanda's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for BigPanda's site

BigPanda transparency rating

It updates with the rating.

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