Chat Aid

chataid.com

Chat Aid declares 20 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 21, 2026.

Subprocessors CSV of Chat Aid's subprocessors · Atom feed of Chat Aid's subprocessors DORA draft CSV of Chat Aid's subprocessors as declared by Chat Aid what's this? · 

20 third parties.

NamePurposeLocationListed since
Apify Website crawling to collect data from connected websites
Appsmith Admin panel for Chat Aid to support customers
AWS Infrastructure
Azure DevOps Infrastructure
Cloudflare DDoS protection, DNS, CDN
Cohere AIAnalyzing user prompts
Deepinfra *Processing begins Jan 10, 2025 for customers with a signed DPA; Embedding generation and data relevance ranking
Google Cloud Infrastructure
Google Workspace Internal notes, communications, and analytics
Jina.ai Data relevance ranking
Mixpanel Data analytics
MongoDB Data storage
OpenAI AIResponse generation
Portkey Smart routing of AI queries
Qdrant Data storage
Sentry Error reporting and logging
Slack Communication, alerting, logging
Stripe PCI compliant payment processing
Truto.one Connections to integrated apps
Zoom Video conferencing

Web TechnologiesCSV of Chat Aid's web technologies · Atom feed of Chat Aid's web technologies

Chat Aid's homepage made 63 requests to 2 domains, and 1 service controlled by another company.

Analytics (1): Google Cloud

1 third party by category: Analytics 1

Third parties 1 · 1 request
Google Cloudsubprocessor Google Analytics Google Tag Manager 2% of the page's requests 1
First party 1 · 62 requests
Chat Aid AOS Amazon CloudFront Amazon S3 Amazon Web Services HSTS Next.js 16.2.2 Next.js App Router Open Graph Priority Hints React Turbopack Webpack 98% of the page's requests 62

Service statusCSV of Chat Aid's status page incidents · Atom feed of Chat Aid's status page incidents

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90 days agotoday

No incidents reported since Sep 30, 2026

As Chat Aid's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Chat Aid's subprocessorsCSV of incidents reported by vendors Chat Aid lists · Atom feed of incidents reported by vendors Chat Aid lists

160 reported incidents in the last 30 days, by 10 of the vendors Chat Aid lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Chat Aid was involved.

DateCompanyIncidentImpactLasted
ZoomService Degradation Affecting Outbound SMS Messages for a subset of users in the US region minor2 h 23 min
OpenAIUnable to start new Workspace Agent runs criticalongoing
Jina AIDegraded performance: jina-clip-v2 minor4 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
ApifySecurity incident minorongoing
SentryUS issues feed throwing intermittent errors minor51 min
SentryAccount emails not being delivered major42 min
Jina AIDegraded performance: jina-clip-v2 minor4 min
SentryEU region replay ingestion latency minor48 min
ZoomService Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. minor2 h 35 min
PortkeyUI Features Disabled for Some Accounts minor48 min
Jina AIDegraded performance: jina-clip-v2 minor4 min
Jina AIDegraded performance: jina-clip-v2 minor4 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
ZoomService Degradation Affecting a subset of users with ZVA and ZoomMate no impact stated1 min
Jina AIDegraded performance: jina-clip-v2 minor4 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
ZoomService Degradation Affecting Zoom Inbound SMS Service in the AU region minor1 h
OpenAIElevated errors with image generation minor1 h 49 min
Jina AIDegraded performance: s.jina.ai minor4 min
Jina AIPartial outage: s.jina.ai minor5 min
Jina AIDegraded performance: s.jina.ai minor5 min
Jina AIDegraded performance: s.jina.ai minor10 min
Jina AIPartial outage: s.jina.ai minor5 min

And 135 more. All of them: CSV · Who is around them.

ChangesCSV of Chat Aid's changes · Atom feed of Chat Aid's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Chat Aid's site

Chat Aid transparency rating

It updates with the rating.

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