Third Party Index

Critical Cloud

criticalcloud.ai

Critical Cloud declares 17 subprocessors in its subprocessor list, which we last checked on Oct 11, 2026 (evidence). They include OpenAI, Microsoft and Stripe. No published changes since we first read it on Oct 11, 2026.

Subprocessors CSV of Critical Cloud's subprocessors · Atom feed of Critical Cloud's subprocessors DORA draft CSV of Critical Cloud's subprocessors as declared by Critical Cloud what's this? · 

17 third parties.

NamePurposeLocationListed since
Anthropic AIAI assistant (Claude)USA
Atlassian Corporation Plc CollaborationEuropean Union (Germany)
Datadog, Inc. Cloud monitoringEuropean Union (Germany)
Fathom Meeting recording and notesUSA
HubSpot Customer relationship management (CRM) and marketing automation; MarketingEuropean Union (Germany)
Microsoft Sharepoint Document storage and collaborationEU
Netlify Application hostingEU
OpenAI AIAI assistant (ChatGPT)USA
Qwilr Pty Ltd Proposals and Order formsEU
Ruddr Project and resource managementEU
Slack CollaborationEuropean Union (Germany)
Squadcast, Inc Cloud monitoringEU
SquaredUp Dashboards and reportingEU
Stripe, Inc Finance and paymentsEU
Supabase Application database hostingEU
Vanta Continuous security and compliance monitoring; SecurityEuropean Union
Vercel Application hostingEU

ComplianceCSV of Critical Cloud's compliance · Atom feed of Critical Cloud's compliance

Certified
Says it complies with

Certifications as Critical Cloud's trust center lists them; reports are usually shared on request (evidence)

Incidents reported by Critical Cloud's subprocessorsCSV of incidents reported by vendors Critical Cloud lists · Atom feed of incidents reported by vendors Critical Cloud lists

115 reported incidents in the last 30 days, by 10 of the vendors Critical Cloud lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Critical Cloud was involved.

DateCompanyIncidentImpactLasted
VercelDelays in Drains, Observability, and Workflow in Washington (iad1) major1 h 21 min
OpenAIWorkspace admins may be unable to manage plugins major1 h 38 min
OpenAISome ChatGPT content may be unavailable on Android major3 h 26 min
OpenAIDelayed Costs data in the Compliance API minorongoing
HubSpotMarketing email statistics are delayed no impact stated1 h 35 min
NetlifyElevated Edge Function Errors no impact stated1 min
OpenAISome APAC users are seeing errors in ChatGPT Work, conversations, and GPTs. minor1 h 33 min
OpenAIElevated errors with GPT-5.6 Instant in FedRAMP workspaces minor21 min
AnthropicIssue with spend limits no impact stated1 min
OpenAIDegraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity minor1 h 1 min
OpenAIDot in Codex may fail to create new threads minor1 h 35 min
AnthropicElevated errors on platform.claude.com majorongoing
OpenAIUnable to create new ChatGPT Work threads in latest version of desktop app major6 h 21 min
AnthropicElevated errors loading usage data on platform.claude.com major1 h 13 min
OpenAIWorkspace Agents Degraded and Responses Impacted minor1 h 47 min
NetlifyElevated error rates for AI Gateway no impact stated1 min
OpenAIComputer Use Is Experiencing Issues minor2 h 45 min
VercelVercel Auth login failures for pages with Deployment Protection enabled major15 min
OpenAIErrors processing large PDFs in the Responses API minor2 h 4 min
SupabaseUpgrade Issues no impact stated2 h 55 min
OpenAIElevated error rates in ChatGPT Go conversations minor1 h 5 min
AnthropicElevated errors for Claude Opus 5.5 major18 min
VercelElevated Sandbox error rates in Paris (cdg1) minor24 min
SupabaseIncreased errors on management api leading to project operation failures minor1 h 10 min
OpenAIElevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots. minor35 min

And 90 more. All of them: CSV · Who is around them.

ChangesCSV of Critical Cloud's changes · Atom feed of Critical Cloud's changes

See the list as we read it on any date: Time machine

None since tracking began.

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Critical Cloud transparency rating

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