Fenergo
Not listed by any tracked vendor.
Subprocessors CSVof Fenergo's subprocessors · Atomfeed of Fenergo's subprocessors
9 third parties.
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, Inc. | Amazon Web Services (AWS) is a comprehensive, on-demand cloud platform designed to provide flexible and scalable, IT infrastructure such as computing power, storage, and databases over the internet.; Purpose: Critical cloud hosting and platform services. Applicable Service(s): Fenergo SaaS. Types of Personal Data Processed: Customer Personal Data. | Customers select their AWS region: US, Canada, EU, Singapore, UAE, or Australia. | |
| Atlassian Pty Ltd | Jira by Atlassian is a work management and issue-tracking tool teams use to plan, track, and deliver software (and other projects) using workflows, backlogs, and agile boards.; Purpose: Customer support ticketing platform (Jira Service). Applicable Service(s): Fenergo SaaS. Types of Personal Data Processed: Relationship Data (i.e., name, email, contact number). | Data hosted in multiple locations* (US, Canada, EEA, UK, AU, Brazil, Singapore, South Korea, India, Japan) | |
| Elastic International BV | Elasticsearch is a distributed search and analytics engine designed to store, search, and analyze large volumes of data in near real time.; Purpose: Search engine (Elasticsearch Service). Applicable Service(s): Fenergo SaaS - Applicable only when Transaction Monitoring is purchased. Types of Personal Data Processed: Customer Personal Data. | EU or US, based on selected AWS region | |
| Gainsight, Inc. | Gainsight is a Product Experience (PX) and customer success platform used to capture, analyze, and act on user behavior within software applications.; Purpose: Product experience platform (analytics and adoption). Applicable Service(s): Fenergo SaaS. Types of Personal Data Processed: Relationship Data (i.e., name, email), Usage data (i.e., Unique IDs). | EU | |
| Intercom R&D Unlimited Company | Intercom is an AI-driven customer service and communication platform that helps businesses support, engage, and onboard customers through a unified suite. Phased replacement for Atlassian (Jira).; Purpose: Customer facing conversational AI assistant & support ticketing system (Phased replacement for Atlassian (Jira)). Applicable Service(s): Fenergo SaaS. Types of Personal Data Processed: Relationship Data, i.e., name, email, contact number - No Customer Personal Data should be included in prompts. | EU | |
| Microsoft Corporation | Microsoft Sentinel is a cloud-native SIEM solution that delivers scalable security across multicloud and multiplatform environments.; Purpose: Security monitoring tool (Sentinel Service). Applicable Service(s): Fenergo SaaS. Types of Personal Data Processed: Service logs (including IP addresses). | EU | |
| Okta Inc. | Okta is a cloud-based identity and access management (IAM) company that helps organizations securely authenticate users and control access to applications and devices (e.g., SSO and MFA).; Purpose: Identity provider as a service (Auth0 Service). Applicable Service(s): Fenergo SaaS - Applicable only when the Fenergo portal is purchased. Types of Personal Data Processed: Customer Personal Data - User authentication profile only. | EU, US or Australia based on selected AWS region | |
| Sinch AB | Purpose: Platform specific email notifications (Mailgun Service). Applicable Service(s): Fenergo SaaS - Applicable where email notifications are in use. Types of Personal Data Processed: Customer Personal Data - Business contact information & content of the email notification.; Sinch AB is a communications platform (CPaaS) that lets businesses send customer notifications via APIs, especially SMS/voice and email from their applications. | EU or US, based on selected AWS region | |
| Trustwave Holdings Limited | Purpose: Security monitoring and advanced threat detection. Applicable Service(s): Fenergo SaaS. Types of Personal Data Processed: Service logs (including IP addresses).; Trustwave focuses on providing managed detection and response (MDR), managed security services (MSS), database security, and email security to organizations around the globe. | EU - Trustwave employees operate out of Canada, US, EU and UK but the data is stored in the EU. |
ChangesCSVof Fenergo's changes · Atomfeed of Fenergo's changes
None since tracking began.
Rating badge for Fenergo's site
It updates with the rating.
<a href="https://thirdpartyindex.com/vendors/fenergo"><img src="https://thirdpartyindex.com/badge/fenergo.svg" alt="Fenergo transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/fenergo)