Third Party Index

Figure

figure.com

Subprocessors

28 third parties. CSVof Figure's subprocessors · Atom

NamePurposeLocationListed since
Auth0 Identity provider
Braze, Inc. Marketing campaigns
Clear Capital Property valuation
Confluent Managed Kafka provider
CoreLogic Valuations and lien matching
Datadog Cloud monitoring
DataTree by First American Lien matching
Docmosis Pty Ltd Document generation
Experian Credit Score provider
Full Story Session monitoring
Giact Systems, LLC Financial account verification
GitHub Version control
Google Cloud Platform Cloud provider
Incode Identity verification
Indecomm Document recording and fulfillment
Kastle AI Customer support
Method Intellidebt
Middesk KYB
Mitek Systems, Inc. Identity verification
NICE inContact Customer support
OpenAI Document processing
Plaid Inc. Financial accounts
PointServ Income verification
Salesforce CRM
ServiceLink, LLC Notary
Stewart Lending Title Title and appraisal services
TransUnion Identity verification
Zendesk Customer support

Compliance

Certified
Says it complies with

Certifications as Figure's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: 1 incident (1 no impact stated)Jul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: 1 incident (1 no impact stated)Jul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: 1 incident (1 no impact stated)Jul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: 1 incident (1 no impact stated)Aug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 no impact stated)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reported

90 days agotoday

  • 5 incidents in 90 days
  • 0 major or critical
  • 2 h 11 min typical time to resolve
BeganIncidentImpactLasted
Delays pulling AVMsno impact stated13 min
https://api.figure.com/products/heloc/pre-qualify/v1/health is back upno impact stated1 min
Intermittent AVM Delaysno impact stated2 h 11 min
Delayed Email Deliveryno impact stated2 h 12 min
Connectivity To Infrastructure Issueno impact stated2 h 59 min
Issues pulling property datano impact stated1 h
https://api.figure.com/products/heloc/pre-qualify/v1/health is back upno impact stated4 min
Intermittent Connectivity Issuesno impact stated1 h

Incidents per month

0 4 8 Mar 2026: 4 incidents (4 no impact stated) · partial: our history begins Mar 7 · typical time to resolve 44 min Apr 2026: 7 incidents (7 no impact stated) · typical time to resolve 1 h 45 min May 2026: 5 incidents (5 no impact stated) · typical time to resolve 2 h 30 min Jun 2026: 4 incidents (4 no impact stated) · typical time to resolve 1 h Jul 2026: 3 incidents (3 no impact stated) · typical time to resolve 2 h 12 min Aug 2026: 1 incident (1 no impact stated) · typical time to resolve 1 min Sep 2026: 1 incident (1 no impact stated) · typical time to resolve 13 min Mar 2026Apr May Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidentsBar
HELOC3
Pre Qualification API2
HELOC Inquiry API1
Lead Portal1

As Figure's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Figure's site

Figure transparency rating

It updates with the rating.

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