Jotform

jotform.com

Jotform declares 6 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, OpenAI and HubSpot. No published changes since we first read it on Sep 21, 2026. 6 tracked vendors name Jotform as a subprocessor, including Goldcast, JobAdder and Command Alkon.

Subprocessors CSV of Jotform's subprocessors · Atom feed of Jotform's subprocessors DORA draft CSV of Jotform's subprocessors as declared by Jotform what's this? · 

6 third parties.

NamePurposeLocationListed since
Amazon Web Services
Deepgram AI
ElevenLabs AI
Hubspot
OpenAI AI
Twilio

Web TechnologiesCSV of Jotform's web technologies · Atom feed of Jotform's web technologies

Jotform's homepage made 164 requests to 6 domains, 3 services controlled by another company, and 1 domain not identified.

Analytics (1): usually detected as Analytics: MetaOther (2): Authentication: Google Cloud; usually detected as Issue trackers: Sentry

3 third parties by category: Analytics 1Other 2

Third parties 3 · 6 requests
Google Cloud Google Sign-in 2% of the page's requests 3
Meta facebook.net 1% of the page's requests 2
Sentry sentry.io <1% of the page's requests 1
Unknown 1 · 1 request

cdn-apple.com

First party 1 · 157 requests
Jotform Facebook Login Google Cloud Google Cloud CDN HSTS HTTP/3 Jotform LazySizes Open Graph React Sentry styled-components 5.3.3 96% of the page's requests 157

3 tracked companies loaded by the homepage are not in Jotform's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (6)CSV of the companies listing Jotform · Atom feed of the companies listing Jotform

6 companies
  • Command Alkon commandalkon.com Form building
  • Goldcast goldcast.io Paid event registration and payment collection (optional)
  • JobAdder jobadder.com Used to build basic webforms. Eg: “contact us” form
  • Relay Network relaynetwork.com Online Forms
  • Secure Privacy secureprivacy.ai Surveys and Questionnaires
  • Simple Poll simplepoll.rocks Online Form Builder

Service statusCSV of Jotform's status page incidents · Atom feed of Jotform's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Service Disruptionno impact stated—
Jotform Outageno impact stated1 h 53 min
Cloudflare Outageminor22 h 45 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 2 incidents (2 no impact stated) · typical time to resolve 1 h 53 min Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As Jotform's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Jotform's subprocessorsCSV of incidents reported by vendors Jotform lists · Atom feed of incidents reported by vendors Jotform lists

262 reported incidents in the last 30 days, by 5 of the vendors Jotform lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Jotform was involved.

DateCompanyIncidentImpactLasted
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
ElevenLabsScribe v3 Live outage major1 h 53 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
DeepgramFlux TTS high latency and websocket disconnects major9 min
OpenAIElevated Errors On API minor42 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min

And 237 more. All of them: CSV · Who is around them.

ChangesCSV of Jotform's changes · Atom feed of Jotform's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Jotform's site

Jotform transparency rating

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