LandingAI

landing.ai

LandingAI declares 14 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Nov 6, 2026. 1 tracked vendor, IMO Health, names LandingAI as a subprocessor.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

14 third parties.

NamePurposeLocationListed since
Amazon Web Services, Inc.
Cloud hosting and infrastructure; Provides the core cloud infrastructure, including compute, storage, and database services, on which the LandingAI platform is built. - AWS's Subprocessors: [List]( - Products: All (US), ADE (EU).
United States & EU (Ireland)
Anthropic, Inc. AIAI model provider; Provides AI model processing capabilities to support and enhance select product features. - Anthropic's Subprocessors: [List]( - Products: ADEUnited States
Asana, Inc. Project Management & Ticketing System; Work management platform used for internal project tracking. - Asana's Subprocessors: [List]( - Products: All (US)United States
Google, LLC
AI Model Provider & Internal Collaboration Tools; Provides AI model processing capabilities to enhance select product features, as well as an internal suite of productivity tools for corporate collaboration - Google's Subprocessors: [List]( - Products: All (US)
United States
Hugging Face, Inc
AI model hosting and machine learning infrastructure; AI model hosting and machine learning infrastructure used to support advanced data processing and inference capabilities - Hugging Face's Subprocessors: [List]( - Products: ADE (US).
United States
Microsoft Corporation
Cloud hosting; Provides cloud infrastructure for customers who choose to deploy the ADE containerized application within their own Azure environment. - Azure's Subprocessors: [List]( - Products: ADE
United States
OpenAI, L.L.C. AIAI model provider; Provides AI model processing capabilities to support and enhance select product features. - OpenAI's Subprocessors: [List]( - Products: ADEUnited States
Pylon Labs, Inc.
Customer Support & Ticketing; Customer support and ticketing platform used for managing customer inquiries and support workflows. - Pylon's Subprocessors: [List]( - Products: All (US)
United States
Raintank, Inc. DBA Grafana Labs
Observability platform used for internal monitoring of system health and performance. - Grafana's Subprocessors: [List]( - Products: All (US).; Visualization and dashboarding software
United States
Salesforce, Inc.
Customer Relationship Management (CRM) platform for managing sales and customer interactions. - Salesforce's Subprocessors: [List]( - Products: All (US); Customer relationship management services
United States
Silverhand Inc. (Logto)
Identity and Access Management; Provides customer identity services, including user login, authentication, and user management for the LandingAI platform. - Logto's Subprocessors: [List]( - Products: All (US)
United States
Snowflake Inc.
Data Cloud platform for the Snowflake Native App; Enables the LandingAI Snowflake Native App. In this model, LandingAI is the application vendor, and all customer data is processed and stored directly within the customer's own Snowflake account. - Snowflake's Subprocessors: [List]( - Products: LandingLens (Snowflake Native App)
United States
Stripe, Inc.
Processes all customer payment card information and manages billing subscriptions. LandingAI does not store or have access to full credit card details. - Stripe's Subprocessors: [List]( - Products: All (US).; Processing online payments
United States
Tableau Software, LLC (Salesforce, Inc.) Analytics and Data Visualization; Business intelligence and analytics platform used for internal data analysis. - Tableau's Subprocessors: [List]( - Products: All (US).United States

Web TechnologiesCSV · Atom

LandingAI's homepage made 123 requests to 13 domains, 5 services controlled by another company, and 2 domains not identified.

Analytics (3): Google Cloud, Amplitude, LinkedInAdvertising (1): X Corp.Cookie compliance (1): Cookiebot

5 third parties by category: Analytics 3Advertising 1Cookie compliance 1

Third parties 5 · 24 requests
Google Cloudsubprocessor Google Analytics Google Tag Manager 7% of the page's requests 8
Amplitude Amplitude 4% of the page's requests 5
Cookiebot Cookiebot 1 4% of the page's requests 5
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
X Corp. Twitter Ads 2% of the page's requests 3
Unknown 2 · 6 requests

searchable.workers.devsearchableanalytics.com

First party 1 · 93 requests
LandingAI Amazon CloudFront Amazon S3 Amazon Web Services Cybot LottieFiles Lucide Next.js 16.2.3 Next.js App Router Open Graph Priority Hints Radix UI React Turbopack Webpack 76% of the page's requests 93

3 tracked companies loaded by the homepage are not in LandingAI's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (1)CSV · Atom

1 company

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as LandingAI's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Outage: Parsing with Agentic Document Extraction (ADE) Due to Cloud Service Provider Outageno impact stated18 h 55 min
Intermittent Agentic Document Extraction Service Disruption Due to Cloud Service Provider Outageno impact stated3 h 15 min
Intermittent Agentic Document Extraction Service Disruption Due to Cloud Service Provider Outageno impact stated59 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 1 incident (1 no impact stated) · typical time to resolve 59 min Mar 2026: 1 incident (1 no impact stated) · typical time to resolve 3 h 15 min Apr 2026: 1 incident (1 no impact stated) · typical time to resolve 18 h 55 min May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As LandingAI's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by LandingAI's subprocessorsCSV · Atom

102 reported incidents in the last 30 days, by 7 of the vendors LandingAI lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that LandingAI was involved.

DateCompanyIncidentImpactLasted
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
GrafanaDegraded performance for Grafana Cloud Metrics in prod-us-central-7 major1 h 35 min
GrafanaElevated query errors for Grafana Cloud Metrics in prod-us-east-3 minor4 h 13 min
PylonSlack Integration Connection Issues major3 h 13 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
GrafanaCloud Logs writes - Elevated latency and error rates in prod-eu-central-0 no impact stated17 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
GrafanaMimir query unexpected response with status code 500 minor8 h 31 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min
SnowflakeINC20000337 minor2 h 5 min
SnowflakeINC20000336 minor3 h 20 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
GrafanaSynthetic Monitoring — Jakarta Public Probe Degradation no impact stated1 min
PylonDelay in Analytics Data minor3 h 16 min
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
PylonInbound Email Delays minor1 h 17 min
GrafanaGitHub returning 403 for all Git Sync repositories minor1 h 57 min
GrafanaOctober usage report visualization issue minor3 days
GrafanaIncreased query latency for Logs in GCP US Central (prod-us-central-0) minor1 h 30 min
GrafanaElevated Request Errors for Grafana Across Multiple Regions minor1 h 1 min

And 77 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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LandingAI transparency rating

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