Leena AI

leena.ai

Leena AI declares 12 subprocessors in its subprocessor list, which we last checked on Oct 25, 2026 (evidence). They include Google Cloud, OpenAI and Microsoft. No published changes since we first read it on Oct 14, 2026.

Subprocessors CSV of Leena AI's subprocessors · Atom feed of Leena AI's subprocessors DORA draft CSV of Leena AI's subprocessors as declared by Leena AI what's this? · 

12 third parties.

NamePurposeLocationListed since
Amazon We have obtained infrastructure as a service (IaaS) from AWS. Customers can choose to host in any one of the mentioned locations.By default, USA, and can be hosted in Canada, Europe, UAE, India, Singapore, Indonesia
Anthropic AITo enhance customer support and engagement through automated, conversational interactions.USA
Google Cloud We have obtained infrastructure as a service (IaaS) from Google Cloud. Customers can choose to host in any one of the mentioned locations.Kingdom of Saudi Arabia
Google Gemini AITo improve internal knowledge sharing and productivity by providing AI-powered assistance for information retrieval and task completion.USA
Gupshup Gateway to use WhatsApp APIsBy default, USA, and can be localised in select locations
Infobip Gateway to use WhatsApp APIs
Mailgun Sending emails to the usersBy default, USA, and can be localised in select locations
Microsoft We have obtained infrastructure as a service (IaaS) from Microsoft Azure. Customers can choose to host in any one of the mentioned locations.By default, USA, and can be hosted in Canada, Qatar, India
OpenAI AITo enhance customer support and engagement through automated, conversational interactions.California U.S.A
Retell AI
Retell AI is a voice AI agent platform. We use Retell AI to power voice calls for customers who use our voice features. Retell AI's platform allows us to build, deploy, and monitor AI voice agents to handle customer interactions over the phone.
USA
SendGrid Sending emails to the usersBy default, USA, and can be localised in select locations
Twilio Sending SMS to the usersBy default, USA, and can be localised in select locations

Web TechnologiesCSV of Leena AI's web technologies · Atom feed of Leena AI's web technologies

Leena AI's homepage made 112 requests to 15 domains, and 7 services controlled by another company.

Advertising (3): Google Cloud, Microsoft, Reddit, Inc.Analytics (3): LinkedIn, Cloudflare; usually detected as Analytics: HubSpotOther (1): usually detected as Issue trackers: Sentry

7 third parties by category: Advertising 3Analytics 3Other 1

Third parties 7 · 35 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 20% of the page's requests 22
HubSpot hsforms.com, hsforms.net 4% of the page's requests 4
LinkedIn Linkedin Insight Tag 3% of the page's requests 3
Microsoftsubprocessor Microsoft Advertising 2% of the page's requests 2
Reddit, Inc. Reddit Ads 2% of the page's requests 2
Cloudflare Cloudflare Browser Insights <1% of the page's requests 1
Sentry sentry.io <1% of the page's requests 1
First party 1 · 77 requests
Leena AI Cloudflare HSTS HTTP/3 HubSpot Next.js 14.2.33 Open Graph React Sentry Webpack styled-components 5.3.11 69% of the page's requests 77

4 tracked companies loaded by the homepage are not in Leena AI's subprocessor list. A website can use a service without it processing customer data.

ComplianceCSV of Leena AI's compliance · Atom feed of Leena AI's compliance

Certified
Says it complies with

Certifications as Leena AI's trust center lists them; reports are usually shared on request (evidence)

Incidents reported by Leena AI's subprocessorsCSV of incidents reported by vendors Leena AI lists · Atom feed of incidents reported by vendors Leena AI lists

243 reported incidents in the last 30 days, by 7 of the vendors Leena AI lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Leena AI was involved.

DateCompanyIncidentImpactLasted
Twilio· SendGridSMS Delivery Delays from Twilio to Cellcom Israel minorongoing
Retell AISpeech-to-speech calls failing due to a provider permission issue no impact stated—
Twilio· SendGridSMS Delivery Delays from Twilio to Telcel Mexico minor4 h 17 min
Twilio· SendGridSMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico minorongoing
Twilio· SendGridSMS Delivery Delays from Twilio to Telia Sweden minor12 h 36 min
Twilio· SendGridSMS Delivery Delays from Twilio to Airtel Nigeria minor9 h 51 min
AnthropicElevated errors for Claude Fable 5.1 major32 min
AnthropicElevated errors for Claude Sonnet 5.5 and other models major1 h 39 min
Twilio· SendGridAzure Marketplace SendGrid Customers Experiencing Account Management Issues minor49 min
Twilio· SendGridSilent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands minor20 h 54 min
Twilio· SendGridMMS Delivery Delays from Twilio to C-Spire United States minorongoing
Twilio· SendGridSilent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom minor18 h 39 min
Twilio· SendGridVoice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States minor28 h 55 min
Twilio· SendGridSMS Delivery Delays from Twilio to WOM Colombia minor5 h 42 min
AnthropicElevated errors for Claude Fable 5 and Claude Fable 5.1 major36 min
Twilio· SendGridSMS Delivery Delays from Twilio to Claro Costa Rica minorongoing
AnthropicElevated errors for Claude Opus 5.5 major5 min
AnthropicElevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 critical33 min
OpenAIDegraded experience with ChatGPT app connections using CIMD minor50 min
Twilio· SendGridVoice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers minor5 h 16 min
OpenAIHelp Center Chat Support Degraded no impact stated32 min
Twilio· SendGridSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil minor9 h 56 min
Twilio· SendGridSMS Delivery Failures from Twilio to Multiple Networks in South Africa minor10 h 9 min
Twilio· SendGridSMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua minor19 h 16 min
InfobipGlobal (Europe)- Conversations Slowness and Errors minor53 min

And 218 more. All of them: CSV · Who is around them.

ChangesCSV of Leena AI's changes · Atom feed of Leena AI's changes

See the list as we read it on any date: Time machine

None since tracking began.

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Leena AI transparency rating

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