Third Party Index

OverOps

overops.com

Certifications and attestations: SOC 2ISO/IEC 27001ISO/IEC 27017ISO/IEC 27018CSA STAR

Says it complies with: GDPR, CCPA/CPRA, DORA

As listed on OverOps's trust center (evidence) ; reports themselves are usually shared on request.

Transparency

Exemplary

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposes7 / 7
Data processing addendum12 / 12
Trust center8 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security page5 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total89 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

OverOps transparency rating

For OverOps's own site; it updates with the rating.

<a href="https://thirdpartyindex.com/vendors/overops"><img src="https://thirdpartyindex.com/badge/overops.svg" alt="OverOps transparency rating on Third Party Index" height="20"></a>
[![OverOps transparency rating on Third Party Index](https://thirdpartyindex.com/badge/overops.svg)](https://thirdpartyindex.com/vendors/overops)

Documents

DocumentVerifiedChangedEvidence
Trust center safebase snapshot
Subprocessor list safebase snapshot
Data processing addendum snapshot
Privacy policy snapshot
Terms snapshot
Security page snapshot
Status page statuspage snapshot

Subprocessors

21 third parties. CSV · Atom

NamePurposeLocationListed since
Ably Realtime --- Platform Services and Enablement --- Push Infrastructure107 Cheapside, 9th Floor, London, United Kingdom, EC2V 6DN, Europe
Atlassian -- Customer Support and Engagement -- Customer Support350 Bush Street, Floor 13, San Francisco, CA 94104, USA
Auth0 --- Platform Services and Enablement --- Identity Management10900 NE 8th St. Bellevue, WA 98004, USA
Canny -- Customer Support and Engagement -- Customer Support831 N Tatnall Street, Wilmington, Delaware 19801, USA
ClickHouse --- Platform Services and Enablement --- Data Platform650 Castro St., Suite 120 #92426, Mountain View CA 94041, USA
Cloudflare --- Platform Services and Enablement --- Data Platform101 Townsend St., San Francisco, CA 94107, USA
Confluent --- Platform Services and Enablement --- Data Platform899 West Evelyn Avenue, Mountain View, CA 94041, USA
Elastic --- Platform Services and Enablement --- Data Platform88 Kearny St San Francisco, CA 94108, USA
Fastly --- Platform Services and Enablement --- Content Delivery Network475 Brannan Street, #300, San Francisco, CA 94107, USA
FusionAuth --- Platform Services and Enablement --- Identity Management8181 Arista Place, Unit 100, Broomfield, Colorado, 80021, USA
Google --- Platform Services and Enablement --- Cloud Infrastructure; Data Platform; Security & Risk Management; Business Intelligence & Data Analytics; Collaboration & Communication; Artificial Intelligence Models1600 Amphitheatre Parkway Mountain View, CA 94043, USA | US and EU Data Centers
Intercom -- Customer Support and Engagement -- Customer Support55 2nd Street, 4th Floor, San Francisco, CA 94105, USA
MacStadium --- Platform Services and Enablement --- Cloud Infrastructure3525 Piedmont Road, NE Building 7, Suite 700, Atlanta, GA 30305, USA
Microsoft --- Platform Services and Enablement ---Cloud Infrastructure;Data Platform; Collaboration and CommunicationMicrosoft Corporation One Microsoft Way Redmond, Washington 98052, USA
Recall.ai --- Platform Services and Enablement --- Conferencing Transcription2261 Market Street Suite 4339, San Francisco, CA 94114, USA
Redis --- Platform Services and Enablement --- Data Platform101 Spear Street, San Francisco, CA 94105, USA
Snowflake --- Platform Services and Enablement --- Data Platform106 East Babcock Street, Suite 3a, Bozeman, Montana, 59715, USA
Temporal --- Platform Services and Enablement --- Workflow Orchestration and Batch Processing2337 148th Ave NE #1335, Bellevue, WA 98007, USA
Tinybird --- Platform Services and Enablement --- Business Intelligence & Data Analytics41 East 11th Street, 11th Floor, New York, NY 10003, USA
Twilio --- Platform Services and Enablement --- Email Automation101 Spear Street, San Francisco, CA 94105, USA
Zendesk® -- Customer Support and Engagement -- Customer Support989 Market Street, San Francisco, CA 94103, USA

Service status

10 incidents in the last 12 days (1 major or critical, 8 minor, 1 with no stated impact) · typically resolved in 12 h 31 min · longest major: 20 min

BeganIncidentImpactLasted
Palo Alto Networks Firewall Blocking Harness Connectionsnone44 h 53 min evidence
Investigating CI Pipeline Delaysminor1 h 57 min evidence
Dashboard export and download APIs are currently facing issue.minor19 min evidence
Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21)minor1 h 53 min evidence
Prod1: Single Customer Issue : OPA evaluations are failing for a specific workspaceminor14 h 27 min evidence
Dashboard export and download APIs are currently facing issue.minor3 days evidence
DBDevOps Builds Failing intermittentlyminor31 h 29 min evidence
IACM Module Registry timeoutsminor12 h 31 min evidence

As OverOps's status page reports its own incidents (scheduled maintenance left out), read every few hours since .

Changes

None since tracking began.