MacStadium
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 77 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For MacStadium's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/macstadium"><img src="https://thirdpartyindex.com/badge/macstadium.svg" alt="MacStadium transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/macstadium)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list safebase | snapshot | ||
| Privacy policy | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon | Cloud Hosting of the MacStadium customer portal, corporate data storage, and Identity Access Management Services | United States | |
| Amplitude | Data Analytics & Visualization Software | United States | |
| Anthropic | MacStadium customer support chatbot | US, Europe, Asia and Australia | |
| Atlassian | Service provisioning & customer support (Jira, Confluence, Trello, OpsGenie, Statuspage) | United States | |
| Authorize.net | Payment Processing | United States | |
| Chargebee | Subscription Billing Platform | United States | |
| Gong | Revenue Intelligence & Customer Engagement Platform | United States | |
| HubSpot | Customer Engagement and Marketing Automation | United States & European Union | |
| Intercom | Integration with MacStadium support portal for customer engagement | United States | |
| MaxMind | minFraud fraud detection service | United States | |
| Microsoft | O365 Email, SharePoint, OneDrive, and Clarity. | United States & European Union | |
| NetSuite | ERP System | United States | |
| PandaDoc | Contract Signature Software | United States | |
| Plain | Customer support management system | EU - London, England | |
| Rapid7 | Log monitoring, Security Incident Event Management, and 24/7 Security Operations Center Managed Detection & Response services | United States | |
| SafeBase | Hosting of MacStadium Security & Compliance Trust Center and email notification to customers of updates | United States | |
| Salesforce | Sales Automation Platform (Slack, Marketing Cloud, Troops, Tableau) | United States | |
| Segment | Event Management Platform | United States | |
| Snowflake | Managed Cloud Based Data Warehouse | United States | |
| Stitch Data | ETL Data Pipeline | United States | |
| Twilio | Sendgrid Email Relay Provider | United States | |
| Zapier | Workflow integration for customer support case management systems | United States | |
| Zendesk | Customer Service & Support Platform | United States, European Union, and Asia Pacific |
Listed as a subprocessor by (4)
Purposes as each company states them.
Harness.io harness.io --- Platform Services and Enablement --- Cloud Infrastructure
Mailgun mailgun.com Cloud datacenters
OverOps overops.com --- Platform Services and Enablement --- Cloud Infrastructure
Sinch sinch.com Cloud datacenters
Changes
None since tracking began.