Third Party Index

Peerbound

peerbound.com

Subprocessors

10 third parties. CSVof Peerbound's subprocessors · Atom

NamePurposeLocationListed since
Amazon Web Services Cloud providerUnited States
Anthropic AICustomer Call Transcript processing, Customer query interpretation and responses, and Content generation; EngineeringUSA
BrightData Data enrichment; Public data enrichment from LinkedInIsrael
Datadog Cloud monitoring; Logs, metrics, and tracesUnited States
Deepgram AIAudio transcription; Converting audio files into transcriptsUnited States
OpenAI AICustomer Call Transcript processing, Customer query interpretation and responses, and Content generation; EngineeringUnited States
Pinecone Vector DatabaseUnited States
Pylon Customer Support and Ticketing; SupportUSA
SendGrid Communication with customers; MarketingUnited States
Slack Collaboration; Messaging serviceUnited States

Compliance

Certified

Certifications as Peerbound's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 no impact stated)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: 1 incident (1 minor)Sep 30: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 0 major or critical
  • 3 h 50 min typical time to resolve
BeganIncidentImpactLasted
Degraded Slack and Teams performance due to Anthropic Incidentminor3 h 50 min
Degraded performance in Slack, Teams, MCP, and Proactive Proof due to incident with third-party providerno impact stated3 h 12 min
Slack app, Teams app, and story creation unresponsivemajor1 h 5 min
Anthropic incident causing intermittent messaging failures in Slack and Teamsminor2 h 40 min
Slack messages are delayed due to a Slack outageminor44 min
Slack app unresponsivecritical53 min
Slack app partial outageminor1 h 14 min
Slack app not respondingcritical5 min

Incidents per month

0 2 4 Feb 2026: 1 incident (1 critical) · partial: our history begins Feb 12 · typical time to resolve 34 min Mar 2026: 2 incidents (1 critical, 1 major) · typical time to resolve 4 h 19 min Apr 2026: 0 incidents May 2026: 3 incidents (1 critical, 2 minor) · typical time to resolve 53 min Jun 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 2 h 40 min Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 3 h 50 min Feb 2026Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidentsBar
Slack app2
Teams app2
Proactive Proof1

As Peerbound's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Peerbound's site

Peerbound transparency rating

It updates with the rating.

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