Third Party Index

Axiom

axiom.co

Transparency

Exemplary

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposes7 / 7
Data processing addendum12 / 12
Trust center8 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security page5 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total89 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

Axiom transparency rating

For Axiom's own site; it updates with the rating.

<a href="https://thirdpartyindex.com/vendors/axiom"><img src="https://thirdpartyindex.com/badge/axiom.svg" alt="Axiom transparency rating on Third Party Index" height="20"></a>
[![Axiom transparency rating on Third Party Index](https://thirdpartyindex.com/badge/axiom.svg)](https://thirdpartyindex.com/vendors/axiom)

Compliance

Certified
Says it complies with

Certifications as Axiom's trust center lists them; reports are usually shared on request (evidence)

Documents

DocumentVerifiedChangedEvidence
Trust center vanta snapshot
Subprocessor list vanta snapshot
Data processing addendum snapshot
Privacy policy snapshot
Terms snapshot
Security page snapshot
Status page incident.io snapshot

Subprocessors

16 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services Cloud host; Cloud servicesUSA, EU
Clay Enabling more accurate and relevant customer outreach by enriching and consolidating business contact information from third-party data sources.; Go-to-market data operationsUSA
Cloudflare A global edge platform used to minimize latency and improve cross-region query performance.; Edge computingUSA, EU
Customer.io Transactional, broadcast, and marketing messaging; Used for marketingUSA, EU
Fireworks Generative AI capabilities; Generative AI capabilities, enabling faster response times and broader model availability by providing managed inference for the models behind our AI features.USA
Google Analytics, Google Tag Manager (Google LLC.) User analytics, and marketing insightsUSA
Google Gemini AI foundation modelUSA
Planetscale Database platformUSA, EU
PostHog Enabling us to diagnose issues and improve the user experience by recording and analyzing product usage.; Product analytics and session replay capabilitiesUSA
Segment Cloud service used for user analytics; User experience insightsUSA
Sentry (Functional Software Inc.) Crash & error monitoringUSA
Slack Company internal chat; Event MonitoringUSA
Stripe Billing; Payment ProcessingUSA
Supabase Enabling more efficient sales and marketing operations by providing managed database hosting for those systems.; Internal go-to-market toolingUSA
Vercel EngineeringUSA, EU
WorkOS Enterprise user authenticationUSA

Listed as a subprocessor by (7)

Purposes as each company states them.

Service status

Jul 1: no incident reportedJul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: 1 incident (1 minor)Jul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: 1 incident (1 minor)Aug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reported

90 days agotoday

BeganIncidentImpactLasted
Console UI Authentication Degradedminor2 days
Elevated Queries error rateminor9 min
Ingest through Firehose impactedminor3 h 9 min
EU Edge Deployment Metrics Query Performance Degradation.minor4 h 21 min
Increased Ingest and Query Error Ratesmajor4 h 9 min
Increase in query error rateminor33 min
Ingest Error Rate Spikeminor41 min
Dataset trims are experiencing delaysno impact stated14 h 11 min

Incidents per month

0 2 4 Oct 2025: 2 incidents (1 critical, 1 minor) · typical time to resolve 3 h 36 min Nov 2025: 1 incident (1 major) Dec 2025: 2 incidents (2 major) · typical time to resolve 10 min Jan 2026: 4 incidents (2 major, 2 minor) · typical time to resolve 2 h 37 min Feb 2026: 2 incidents (1 critical, 1 no impact stated) Mar 2026: 1 incident (1 minor) · typical time to resolve 32 min Apr 2026: 4 incidents (1 major, 1 minor, 2 no impact stated) · typical time to resolve 1 h 52 min May 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 4 h 9 min Jun 2026: 2 incidents (2 minor) · typical time to resolve 4 h 21 min Jul 2026: 1 incident (1 minor) · typical time to resolve 9 min Aug 2026: 1 incident (1 minor) · typical time to resolve 2 days Sep 2026: 0 incidents Oct 2025NovDecJan 2026FebMarAprMayJunJulAugSep

critical major minor no impact stated

As Axiom's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.