Rocket.Chat
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 89 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Rocket.Chat's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/rocket-chat"><img src="https://thirdpartyindex.com/badge/rocket-chat.svg" alt="Rocket.Chat transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/rocket-chat)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page | snapshot |
Subprocessors
12 third parties, 2 affiliates. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, | We use OVH to underlying the infrastructure of our hosted offering, marketplace, open community server, and other services such as push notifications. We use a hybrid deployment. Generally speaking, after June 2020, all workspaces run on OVH. | Please reach out to support if you want to know the concrete subprocessor for your case.; The customer determines the location where an instance of our hosted offering is deployed during onboarding.; United States. | |
| Apple Push Notification Service, Firebase | Push notification service for iOS devices | United States | |
| Appollo.io | Marketing and Sales Intelligence. | United States | |
| Atlassian | Task management software (Jira), internal documentation (Confluence) | United States | |
| AWS | Infrastructure that runs the cloud deployments and supports Rocket.Chat's internal processes | United States | |
| Clearbit | Account Enrichment | United States | |
| Document360 | Public documentation, terms and policies. | United States | |
| Email, file storage, collaboration tool | United States | ||
| MongoDB Cloud | Analytics and Backup Management | United States | |
| Oracle | Financial transactions, procurement, supply chain operations | United States | |
| Stripe | Billing platform | United States | |
| Zoho Corporation | Business operations such as email marketing, newsletter, CRM, customer support (Zoho Desk); electronic document signing: | United States |
Listed as a subprocessor by (1)
Purposes as each company states them.
Testlio testlio.com
Changes
None since tracking began.