Rocket.Chat

rocket.chat

Rocket.Chat declares 12 subprocessors, plus 2 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Stripe. No published changes since we first read it on Sep 23, 2026. 1 tracked vendor, Testlio, names Rocket.Chat as a subprocessor.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

12 third parties, 2 affiliates.

NamePurposeLocationListed since
Amazon Web Services
We use OVH to underlying the infrastructure of our hosted offering, marketplace, open community server, and other services such as push notifications. We use a hybrid deployment. Generally speaking, after June 2020, all workspaces run on OVH.
Please reach out to support if you want to know the concrete subprocessor for your case.; The customer determines the location where an instance of our hosted offering is deployed during onboarding.; United States.
Apple Push Notification Service, Firebase Push notification service for iOS devicesUnited States
Appollo.io Marketing and Sales Intelligence.United States
Atlassian Task management software (Jira), internal documentation (Confluence)United States
AWS Infrastructure that runs the cloud deployments and supports Rocket.Chat's internal processesUnited States
Clearbit Account EnrichmentUnited States
Document360 Public documentation, terms and policies.United States
Google Email, file storage, collaboration toolUnited States
MongoDB Cloud Analytics and Backup ManagementUnited States
Oracle Financial transactions, procurement, supply chain operationsUnited States
Stripe Billing platformUnited States
Zoho Corporation Business operations such as email marketing, newsletter, CRM, customer support (Zoho Desk); electronic document signing:United States
Rocket.Chat affiliates (2)
NamePurposeLocationListed since
Rocket.Chat Technologies Corp. United States
Rocketchat Tecnologia LTDA Brazil

Web TechnologiesCSV · Atom

Rocket.Chat's homepage made 159 requests to 49 domains, 25 services controlled by another company, and 2 domains not identified.

Advertising (6): Google Cloud, Microsoft, Pinterest, X Corp., Pinterest, Reddit, Inc.Analytics (5): HubSpot, LinkedIn, Meta, DemandSense, ZoomInfoCDN (2): Cloudflare, jsDelivrMarketing automation (1): ApolloA/B Testing (1): usually detected as A/B Testing: ZohoCookie compliance (1): Reform DigitalOther (8): Geolocation: Kloudend, Inc.; reviewed as Geolocation: IPinfo; JavaScript libraries: Webflow, Refokus; Translation: Weglot, Weglot; reviewed as Development: GitHub; Widgets: github:buttons (open-source project)Unclassified (1): no technology detected from them: Xano

25 third parties by category: Advertising 6Analytics 5CDN 2Marketing automation 1A/B Testing 1Cookie compliance 1Other 8Unclassified 1

Third parties 25 · 154 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Font API Google Hosted Libraries Google Optimize Google Tag Manager 31% of the page's requests 49
Webflow Webflow 1.6.0 jQuery 3.5.1 18% of the page's requests 28
Microsoft Microsoft Advertising 6% of the page's requests 10
Cloudflare Highlight.js cdnjs 6% of the page's requests 9
HubSpot HubSpot HubSpot Analytics 4% of the page's requests 7
Xano xano.io 3% of the page's requests 5
Zohosubprocessor zoho.com 3% of the page's requests 5
Weglot Weglot 3% of the page's requests 4
Weglot Weglot 3% of the page's requests 4
jsDelivr jsDelivr 3% of the page's requests 4
Apollo Apollo.io 2% of the page's requests 3
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Meta Facebook Pixel 2.9.439 2% of the page's requests 3
Pinterest Pinterest Ads 2% of the page's requests 3
X Corp. Twitter Ads 2% of the page's requests 3
Pinterest Pinterest Ads 1% of the page's requests 2
Reddit, Inc. Reddit Ads 1% of the page's requests 2
Refokus Refokus Tools 1% of the page's requests 2
Reform Digital CookieFlow 1% of the page's requests 2
DemandSense DemandSense <1% of the page's requests 1
GitHub github.com <1% of the page's requests 1
IPinfo ipinfo.io <1% of the page's requests 1
Kloudend, Inc. ipapi.co <1% of the page's requests 1
ZoomInfo Zoominfo <1% of the page's requests 1
github:buttons (open-source project) GitHub Buttons <1% of the page's requests 1
Unknown 2 · 3 requests

refokus.ioxlxif7m3w5.execute-api.us-east-1.amazonaws.com

First party 1 · 2 requests
Rocket.Chat Cloudflare Cloudflare Turnstile HSTS HTTP/3 LottieFiles Microsoft Clarity Open Graph Pinterest Conversion Tag Priority Hints Webpack core-js 3.32.2 1% of the page's requests 2

14 tracked companies loaded by the homepage are not in Rocket.Chat's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (1)CSV · Atom

1 company

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Rocket.Chat's trust center lists them; reports are usually shared on request (evidence)

Incidents reported by Rocket.Chat's subprocessorsCSV · Atom

11 reported incidents in the last 30 days, by 2 of the vendors Rocket.Chat lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Rocket.Chat was involved.

DateCompanyIncidentImpactLasted
StripeElevated Instant Payouts failures no impact stated2 h 5 min
StripeElevated Issuing errors from 17:13 - 20:41 UTC minor4 h 36 min
StripeElevated Blik errors no impact stated1 h
StripeElevated Bancontact errors no impact stated3 h 35 min
StripeElevated Bancontact errors no impact stated2 h 25 min
StripeSpike in cancellations and expired errors with PayByBank payments no impact stated2 h 17 min
MongoDBGCP Availability Zone europe-west2-b connectivity issues minor12 h 36 min
StripeElevated Revolut Pay errors no impact stated9 h 32 min
StripeElevated declines on Mastercard no impact stated2 h 18 min
StripeElevated declines on Visa no impact stated53 min
StripeElevated Amazon Pay errors no impact stated12 min

Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Rocket.Chat's site

Rocket.Chat transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/rocket-chat"><img src="https://thirdpartyindex.com/badge/rocket-chat.svg" alt="Rocket.Chat transparency rating on Third Party Index" height="20"></a>
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